@ 11:45pm-- They were out of mini tacos tonight but it was a great experience to go through the drive through anyway because they hooked it up on regular sized tacos. Honestly better than our original plan! On top of that they offered water--like how sweet is that, it's the small things that make the biggest deal. And to be honest they were working so hard the drive thru was lined up, but they made the line go fast :-). Shout out Reedley Jack n the Box Crew!!! (Especially the girl at the window with a black mask and glasses and the guy who got our food !!! And anyone else!) There is a reason I always choose this location, always such a homey experience read more

Craving poppers and their two tacos for a buck something! I know, I'm weird, but it's what I wanted! . Service was pretty good through the drive thru, but don't care for the exit of the drive thru. Anyway, all was good read more

Jack in the Box - Stuffed Jalapenos (7) - Tacos Near Me - Reedley, California

Worst customer service ever! First off nobody greets us or acknowledges us as we are standing at the register, after about ten minutes or so we get a hello and that the register is there for our using. What?! So I ask if we can be helped by her and she states that "she is NOT allowed to help anyone". That we must ring ourselves up as if we work there! Next thing they will be asking us to jump on the grill to make our own breakfast. Such a bad policy. I bring my mother to Reedley every other day and we always stop at this Jack in the Box without any issue, guess who is losing some customers for good! Customer service is always a major factor of the overall dining experience. This place has none! read more

Pretty bad service, staff wouldn't even acknowledge customers when calling out for help. Called them multiple times as self service station was not working. read more

I don't know why they have a drive thru if no matter what you order you have to park in the front even if no other cars are in the drive thru. it ain't even considered fast food at that point because I still have to park. read more

Went to Reedley Jack and were the only ones in the lobby. We stood there 10 minutes and no one waited on us. Just kept walking by. Finally left and didn't bother ordering anything. So sad the last few months service there is getting worse and worse. Terrible customer service and no reason for it. If they were busy different story but not when no one is there. Really sad!! read more

The service isn't the best and they take forever whether you order inside or drive thru. Every single time I go it takes 20 minutes or more. They got my order wrong to top it all off. read more

Jack in the Box - Missing churros - Tacos Near Me - Reedley, California

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Fries are a sad with little salt, super soggy like not even cooked long enough to get the crisp and just taste old oil. Costumer service is really terrible, second time I came to this location and they park me and have a bad attitude, while they basically just kind of throw the bags of food towards me instead of nicely handing it one by one or using a tray for me to grab. To sum everything up night shift cashiers should at least fake a happy attitude around the customers without acting like it's our fault they're there read more

Jack in the Box - Medium Bacon Ultimate Cheeseburger Combo - Tacos Near Me - Reedley, California

Usually don't do these but today just really pissed me off. Horrible service today. Rushed when placing our order in drive thru, and when we paid for want handed our receipt. Told to park, when they came out with food worker was rude. We live in Parlier opened up our order, hamburgers were not made right. We ordered the new loaded waffle fries and they were plain, literally nothing on them. Management team needs to do better. read more

C'MON MAN !!! GET YOUR STUFF IN ORDER !!!! Went to Jack in the Box in Reedley CA on 04/20/2024. Presented a coupon for two free tacos if I ordered a large drink. I also ordered a chicken fajita pita combo that included a large drink and upgraded to curly fries. I also ordered my son's diner which was a kids meal and a milkshake. The cashier pushed my coupon away stating that I could not use this coupon since the combo meal came with a large drink. When I got my order I also received a chicken sandwich even though I did not order one. I check my receipt and there it was $2.99 for 1 chicken sandwich. I went back and told the cashier that I did not order a chicken sandwich and he said that I did. This is ridiculous !! This order was almost $30 !! I paid for a chicken sandwich that I did not want, and did not get my two tacos even though I got a large drink. read more

I rodered a ultimate cheese burger combo. No condiments, extra pickles. This is what we got read more

Jack in the Box - This is Reedley locations ultimate cheeseburger?? - Tacos Near Me - Reedley, California

They should just close this place down. They can't handle dinner service and close down at 5:45 for an hour. You don't just get to pick and choose when you are open. Even when you are open, you suck. You can't manage to get a simple order done in the drive thru without making the person pull forward read more

michaels customer service was incredibly amazing 10/10 recommend food was great and place is amazing

Slow!!!! Plain and simple!!! Always make your park in front!!! Always takes 15-20 min for food so definitely not fast food

Waited for our food for 25 minutes and it was ready behind the counter the whole time. We waited because it looked like they were short staff. So when we went to go check, it was behind the counter the whole time! read more

Been coming here for a long time because of value of a meal , now they change the way the pricing is done , I ordered a breakfast combo and asked for a small iced tea instead of coffee, they added a about a 1.50 charge to the combo, that made it a 10.04 breakfast combo.......little too high for me , time to find another breakfast spot where I get what I pay for read more

Jack in the Box - Large FUZE Iced Tea - Tacos Near Me - Reedley, California

We're waiting outside rn for 15 minutes already and they're making each car park so they don't have a bad time on their drive thru time. There's 6 cars in the parking lot including ours waiting for our food. Outrageous customer service. Terrible read more

Jack in the box in Reedley ca is always rt on point with the chicken wraps . Who ever likes chicken wraps that jack in the box is where it's at ! read more

I'm so disgusted ugh I found a hair in my burger if I could give this place zero stars I would. read more

Jack in the Box - The hair - Tacos Near Me - Reedley, California

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We purchased 2 of the New Cluck meals and we were given 2 bacon ranch clubs instead. The guy handed us the meal and even stated here are the Cluck meals. We were already up the hill before we noticed they got the meal wrong. We didn't even have a large order. I checked the receipt and it shows the order was correct. Not cool!! read more

This is crazy, this place just stole my money! Ordered online via the jack in the box app 35 minutes ago, its now 226am on sunday may 30th 2021, and they legit are refusing to give me my food. I see it. It's made. Its ready and waiting for me. But they have over 20 cars, stretching into a traffic light illegally, and so I pulled up and had my wife get out and physically walk up and they refused to give her the food and told her we had to wait in the drive thru line, even though I ordered my food 30 minutes ago via mobile so I would not have to deal with their extremely long drive thru line since this is the only fast food open for many many miles so everybody is trying to go here. Horrible service, wife is attempting to get a refund now. This is absolutely unacceptable. Y'all need to fix this horrible place . Edit: we ended up waiting in the line until 358am, ended up leaving starving, got a full refund because part of my mobile order was a shake, and they refused to give me the shake claiming their "machine was owner so I said give me a full refund if you dont have part of my order I've been waiting over an hour for, I dont want any of it this is insane. And they only did so after I made a scene and refused to leave until I got a full refund and spoke to a manager. She even tried to say she couldnt give me a refund because mobile has nothing to do with them!! I was like what? Stop lying. This is jack in the box. You have a mobile app. That has everything to do with you. And she gave me the full refund in cash. Friendly reminder to all of you that they have to give you a refund, do not allow them to harass you into thinking otherwise. Especially when they refuse to give you an item you paid for and claim it's unavailable. That's not true at all. Also, this was the second incident I had, and the 2nd time they told me their ice cream machine was down, and the 2nd refund they gave me. I told the lady I was just there 2 weeks prior, ordered via mobile an oreo shake and some burgers, and they refused to make the shake claiming the same thing that their machine was down. So my rebuttal is why do they pffer that item on the app if they never have it available snd they gave me some nonsensical inexcusable answer, which is why I got a full refund both times because they know how wrong it is. They are a franchise/corporate mainstream fast food extremely popular place, they should not have anything 86'd ( real restaurant speak for inexcusably being out of an item on the menu) read more

I would give so stars if I could. I ordered at at the drive though and they told us to pull around to the other side to get our food. We come to the other side and there's already 4 cars waiting!! Awful service! read more

I want to put a negative review it's January 1,2023 11:00pm and I was waiting inside to place an order for over 20min and I asked if I could place a order one walked away from me then I asked another person he said oh we're short staffed then leaves to walk to 7 eleven next door while he's on the clock because I heard them talking about what they each wanted. Then after we decide to leave I made a comment about making a bad review while we're at the door and then someone comes finally and asked if we wanted order as if I wasnt asking to order for the past 20min and they all ignored me and didnt even say I'll be right with you or anything. Overall horrible experience. I will never go back to that location again And they've lost a customer for sure. read more

The food is good, it just it take long time to get food ready. But it better than other places to go eat at.

They suck- can't even get your order correct! 6 people working and they all look like they have no idea what they are doing ! Never eating at Jack in the box again- thanks for ruining it for me Jack in the box- reedley. Also when you call no worries - they won't answer the phone either. I live out town and refuse to drive back there. read more

I went through the drive thru and placed an order for a sourdough Jack. No special exceptions. The person on the drive thru was very hard to understand because their accent was harsh. When I finally got home to eat the sandwich, there was no bacon or burger in the bun!!!! I was given a tomato sandwich for $10.00!!! Ridiculous. When I called to figure it out, the lady argued that when she asked me if I wanted the burger and bacon that I said no. Who the heck would ask that and why would I order a $10.00 burger to just have cheese, tomato and Mayo on French bread. read more

Wow... Super slow for fast food. Guess it's just a sign to eat less of this garbage then!

very friendly service. although it may take some time for the food you can clearly tell they are understaffed and try their best. ice coffee is delicious and the chicken strips are so yummy. read more

First of all if Sabrina the manager who was on duty on 1-29-19 at about 10 pm, you should be FIRED. I watched this horrible manager demean and treat a new employee, who looked to be 20 or younger, like total crap. She yelled at her and literally threw our bags at the poor girl huffing and rolling her eyes. Of she is going to act like that in front of customers, I hate to think about how they are treated behind closed doors so to speak. And then after we went back for our tea they forgot because the poor employee was so frazzled, Sabrina the wicked witch tries to blame her! Saying "Sorry about that, shes new" How dare you as a manager who was there when the order was given to us try topass the blame on her. Im so disgusted. My boyfriend witnessed this as well. What a terrible manager and shame on you. No one deserves to be treated poorly at their job. read more

They do it nice here, my burger was on point, highly satisfied. Ordered at 6:57 pm Monday September 23 2019 read more

Jack in the Box - Perfect burger, looks just like the ad - Tacos Near Me - Reedley, California

I love chicken fajita pitas. What I don't love is this location in Reedley California NEVER gives you the salsa that goes with it. I have to ask every time and sometimes they are out of it.. read more

So much for a fast food restaurant! Took 30 min from the time I ordered to the time I paid.... Ridiculous wait time!!!

Fast food is fast food so yeah.. but this location is disgusting!! They sold me a orange juice that was expired by two months, two! The girl didnt even want to refund me my money her manager was the one who finally helped me. She had the nerve to trade me it for an even older one gross! Use to be a cool spot but after this I wont ever go back. read more

Sucky sucky sucky! Was ordering in the drive thru when the guy says his whole system shut down and could not take my order. So I'm stuck behind about 4 other cars. Until the manager comes out and tells the guy behind Me to back out yet he didn't even apologize for the inconvenience ..... So rude. Last time I go through the drive thru late. read more

Probably one of the best Jack in the box that I have been to, friendly staff, fresh fries, good burger. This is how it should be done

This place has gone downhill. The new employees they have are clearly incompetent. Drive thru takes forever now. They now serve your food on small trays where most of the food does not fit. They give attitude when showing coupons from the website. read more

I actually like coming here. They always get my order right and are quick as can be. However they will not tell me why the discontinued the Grilled Breakfast Sandwhich. My absolute favorite. read more

Excellent Customer Service. Great Employees ! Table Service Is Awesome! Always Spectacularly Clean! Restrooms Smell Clean at all times. Great Quality Food. Always Hot And ALWAYS FRESH made to order food! The curly fries are amazing! Thank You All Employees of this Jack in the Box!!!! read more

It's been a while since I have seen your employee Vanessa working there but I frequent Jack in the Box very often and always get pretty good customer service, but have never been anywhere locally where I have got such astonishing customer interaction and service in such a great and friendly manner. What happened to her? Can Jack not keep great employees there? I only wonder if someone saw her and snagged her up for a better job. This is the problem with businesses in this day and age. When they get great employees, which is very rare to find, they don't keep them. Reward and keep the great and let go of the lousy! Come on, Jack! read more