This morning I had a craving for donuts so I door dashed my family a box of tasty goodness. Best decision ever. The donuts are fresh, huge, and having them at my doorstep where I didn't need to even go out in the cold could not have made this situation easier. If you haven't tried Jacks, do it. You can even order a coffee and chocolate Milk. Well done Jacks Donuts! read more

Jack's Donuts - Missing-the few that we already ate - Donuts Near Me - Carmel, Indiana

Don't think I'll continue being a patron of this establishment anytime soon. I saw another yelper's review of the incredibly curt service, and I couldn't agree more. Service is just terrible. They never have my favorite cronuts anymore either. The donuts end up being usual plain items. They're drier than other donut shops in the area. There's no need to spend more here when you can go elsewhere. I went for some donut holes and a dozen the last time I was in to get a selection for my baby shower. It was just an overall unpleasant and unexciting experience to see that they had to offer. read more

Ay yi yi. To be fair, I'll start by saying that maybe my most recent experience is not the norm. Maybe the incredibly curt person behind the counter was having a bad day. Maybe the people behind the counter usually don't talk to you like they're offended that you're in the store wanting to give them your money in exchange for donuts. Maybe they usually have more of a variety of donuts at 7:30 a.m. on a weekday. Maybe I just visited on the wrong day. I haven't visited in a couple of years. My first visit, I gave this Jack's five stars. It used to be so awesome. They even offered donut-making classes for kids. It was a seriously cool donut shop. But this place is definitely different now, and I don't know what happened. The variety of donuts is a lot fewer. The vibe is less friendly. Unfortunately for Carmel, the only other place to get traditional donuts is Dunkin. This is the only local donut shop in Carmel, so I guess I'll have to start traveling a bit farther for my glazed twist donuts. read more

The donuts never seem to be fresh. Everyone's usually polite, but I wish the product was better because it's close to where I work.

Updating my review after several years. I hadn't been here for some time but needed to pick up a box of donuts at the last minute, and the closest donut shop to my destination was Jack's. It was very busy at 9:00 am on a Saturday morning. I counted 15 customers in line ahead of me. The line did move fairly quickly, with several employees waiting on customers. I ordered "Jack's Dozen" which included donut holes. I selected several different varieties of donuts and a mixed bag of donut holes. The price for "Jack's Dozen" was $18.50. Everything was just ok. Nothing wrong with the donuts but nothing special about them either. The long John's are not filled. In fact, several of the donut varieties didn't contain filling. With the exception of one donut (a long john with sprinkles, for a child who loves sprinkles) I ordered all donuts with filling. Actually the donuts look better than they taste. They look delicious but taste just ok. The chocolate donut holes were hard and didn't have much flavor. The other varieties of donut holes were better. There are several donut shops in Indy and surrounding areas that have really great donuts, so I probably won't be a regular here. read more

Jack's Donuts - a box of assorted donuts - Donuts Near Me - Carmel, Indiana

Delicious! Icing all the way to the edge! Super nice lady working behind the counter.

I haven't bought donuts in a long time but was doing a presentation and wanted to give people something to eat for breakfast. Lots of choices and good variety to chose from. I went at 9 and still a good selection. I would like more cake donut options but that's personal preference. Better than Dunkin. read more

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We went to Jacks donuts today and they were large and delicious! Very happy to hear they are back to making scratch donuts made in house!! Welcome back Jacks! read more

Jack's Donuts - Donuts Near Me - Carmel, Indiana

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Good donuts! Location is easy to get to and there was a decent selection. The sales associate was very honest in her reviews and helpful for a first timer. Got a lot of donut holes to feed my students and they loved them all. Clean and cozy atmosphere but seems more like a to go place. Reasonably priced especially for the area. read more

We had a donut showdown in our office with everyone bringing in donuts from dozens of Indy shops. Jacks are well known in Carmel so I immediately said I'd be bringing them. Parking is no issue, I went in around 8:30 and there was a line or 5 already. Plain glaze were sold out that early in the morning- if you are planning on wanting a certain type of donut I'd plan on ordering ahead. It happened that this day specifically the card reader was down so they were taking cash only. The woman working was doing the best she could (even despite the rude people asking to take donuts and come back later to pay??) so props to her!! I received an assortment dozen and they smelled freaking amazing and looked as good as they smelled! The maple donuts went over best and I just wish I could've gotten a glaze one! Overall if you're in the Carmel area and looking for good donuts - Jacks is your go to! read more

Love the donuts... I'm a donut fanatic and tough critic. Overall great selection, nothing too fancy or over the top with the options, however everything I've tried have been exception. The braided twist donuts are a must! I just tried their cronut for the first time... delicious! If you've never had one before, a cross between a donut and a cross is any croissant! read more

Jack's Donuts - Cronut - Donuts Near Me - Carmel, Indiana

I had just gotten out of an appointment and was craving Jacks Donuts. I had not been to Jack's in quite a while, so this was good for me to visit this location again. It is just as how I remembered it, and was very clean inside. The ambiance is very good and much more organized than the last time I was here. The donuts are awesome and come in a variety of flavors. The fruity pebbles donut is the best! I was so happy to see that they had gluten free donuts, so I picked up a half dozen of them to take home. The woman behind the counter was very professional and nice and took good care of me, so I was happy to see that! These days I am eating healthy and trying to take better care of myself, but I had to have some donuts every now and then, so was proud to be in the area and pick up some Jack's Donuts. Jack's Donuts are high quality in my opinion and they taste amazing!! They always get creative with their flavors, which I appreciate very much! Everyone should experience Jack's Donuts in Indiana because it is worth trying once. You will not be disappointed! read more

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I'm a door dasher part time paying for my daughters wedding or partially paying. Every time I go to pickup on Sundays there is one little girl working by herself. I'm waiting, people are waiting and discussing this issue amongst the customers. That girl is doing great but please give her some help. Not one person can take care of serving everyone. Poor leadership. Also ur door dash machine has been down for 2 days so they don't get the order until the dasher shows up. Not good service and fair to employees read more

Jack's Donuts is a very friendly and inviting place. I received fast and courteous service with a smile. There is a wide and varied selection of donuts and other tasty treats. The shop is clean and immaculate, plenty of room if you wish to sit and eat your treat(s). I have been to many donut shops across the US; Jack's Donuts has caught my eye. If I ever come back to Carmel, Indiana, I will definitely be coming back here again. Give Jack's a try, once you take a bite you'll know why read more

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These Donuts were definitely worth the 20 minute wait!! When we arrived around 9am there was a pretty long line out the door. The line moved pretty quickly. They were efficient and fast! The employees were kind and friendly! The donuts were fresh and so yummy! They were like eating a fluffy cloud! I would 100% recommended Jacks Donuts! If I'm ever back in town I will look forward to coming back! read more

Jack's Donuts - Yummy! - Donuts Near Me - Carmel, Indiana

Their blueberry donuts are to DIE for. I'm a huge fan and my heart breaks a little every time I don't go early enough to buy some before they sell out. If you are just looking for something quick and easy, get their glaze donut holes! Can't ever go wrong with glaze. read more

Jack's Donuts - Donuts in window - Donuts Near Me - Carmel, Indiana

This location has certainly taken a turn for the worse. There is a significantly smaller selection of donuts these days and theyve rearranged the counter in a way I believe to have less cabinets for donuts! The place looks like they've really let this location go, very uninviting. This used to be a great location with awesome staff but it is no longer the same maybe the management or ownership has changed that's all I can guess. This review saddens me to write when this play was so great for so many years and now it's a dump, I won't come back here that's for sure read more

The donuts are average. Nothing bad, better than what Dunkin is slinging these days. But at Dunkin (or most places) the staff doesn't belittle you in front of other customers, get frustrated when you ask for coffee, or otherwise make you wish you never came in. I've been here several times over the past few months because I'm working nearby. This isn't the everyday experience, but neither is it an anomaly. read more

My family and I visit this Jack's Donuts every week and are usually very pleased with the donuts and the customer service. This past Sunday when we went, we witnessed a manager berating and belittling a young boy employee. She did this multiple times, very loudly and in front of all the customers in a store. I would just like to make the owners aware that this is not the way to manage employees. The behavior of this manager was off putting and offending to watch as I'm sure it affected the young boy employee. I am hoping to never witness this behavior again during future visits. If you'd like to contact me, I can describe the involved employees with the hope of the manager being reprimanded (in an appropriate manner) for her inexcusable behavior. Thank you. read more

It's hard to satiate a Krispy Kreme craving in Indiana. Of course, you can always do it by grabbing a box at your local Kroger (God knows I've resorted to that far more times than I'd like to admit) but having finally come to terms with the fact that we will never be among the privileged bunch that gets to enjoy freshly-baked Krispy Kremes, a hankering for a glazed donut had me looking local. Jack's is no Long's...it's fluffy, sure, but a little too much glaze and sugar prevents you from tasting the 'yeastiness' (and I mean that in the best way possible, in this case) of the donut dough. Regardless, a glazed donut at Jack's surprisingly hits the spot, and a glance at the case showed a lot more promising offers as well. I was shocked to see a line out the door that never seemed to stop: it seems Jack's is a Carmel favorite. Most customers were grabbing dozens, accompanied by many, many donut holes which also looked extremely tempting! I'm a donut traditionalist myself, but I do want to go back and give their Bavarian cream and caramel-iced long john a try one day. Something tells me they'll be well worth the calories. read more

Jack's Donuts - Early mornings at Jack's: a vibe! - Donuts Near Me - Carmel, Indiana

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Donuts did not taste fresh. Also very light on fillings and frostings. Disappointed. Staff was Great.

Arrived late AM and was pleased to see a wide selection of donuts still available. Donuts were good - customer service was not. I felt rushed and judged for not knowing what donuts I wanted the second I walked in the store. read more

Love me some Jacks. Today (June 2) is National Donut Day and we bought Jacks to share at work. The workers are nice, the donuts are great. I judge all donuts based on the glazed yeast... These are top notch. You won't be disappointed. The donuts have a unique sweetness to them. The sweet is a bit different the other donuts - good, but different! Inside the Carmel location, there is a kid's room, TV. indoor seating and good coffee. If you like organic, there is one brew that is organic. Be warned - if you ask for the biggest donut they have, only order one. That thing is big! "I can't believe I ate the whole thing!" :) read more

My family loves donuts and these are the best. Worth the wait and can even nuke them the next day. My son gets these for his baseball team and they always have our ready to go! read more

I found out that Jack's delivers coffee and donuts. Our family has a birthday don't tradition. So I was able to order donuts and an iced coffee for my daughter-in-law today for her birthday. The coffee and donuts arrived within their delivery window. I received an update that the delivery was on its way. And the driver texted me to let me know where he left the food, so I was able to let my son's family know the donuts were outside waiting for them. What a seamless process. I'm so happy with the service and would definitely consider using it again! read more

Jacks has endless donut options at their Carmel location. In covid times it has turned into takeout only but still worth a trip! My favorite donuts are the glazed croissant, blueberry cake and Carmel longjohn. They have jelly, seasonal, sugar, glazed and so many other options. Great place to pick up a dozen donuts to share with family and friends! read more

HOLY YUM. I love this place because I'm personally a traditional glazed donut kind of girl and man do they have that. There's a ton of cool dough twisty shapes, all with the traditional glaze. They also aren't stingy on the icing because let's be honest, it's everyone's favorite part. It's $1 for a donut or $1.50 for a dozen donut holes so why not?? Service is quick and friendly and there were a ton of donut variations left even though we arrived at 1pm on a Sunday! Ah, finally- a donut place that lets me sleep in!! There was a ton of easy parking available in front, making it overall a smooth, quick, and sugary experience! read more

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Not sure when you're supposed to come here to get the freshest donuts. I came at about 8:30am on Labor Day and stood in a line out the door. When I returned home with my donuts, I was disappointed that the plain glazed yeast donuts were not fresh at all. On a busy, busy morning. When are they baking these? I had reviewed another location mentioning that while I liked a donut shop being open for evening hours, it didn't seem like the donuts were very fresh at that time. Apparently they may not be in the morning either. I've eaten Jack's donuts in the early morning at work that people have graciously brought in to share, and usually they are delicious and fresh. When they are fresh, they are very good donuts. I just wish I knew when to go to make sure that I am getting just-baked donuts because there doesn't seem to be any consistency. I won't purchase from Jack's without asking when they were baked from here out. Also docked a star because of the way the donuts were packaged for me that day. I ordered a half-dozen donuts, which I guess do not get a box at that number. The three glazed yeast were put at the bottom of the bag with the other three iced donuts thrown in on top without any paper separating any of them. I couldn't stop her in time to ask for the yeast donuts and the iced ones to be packaged separately. In addition, the iced donuts were literally thrown in without any care, so they were upside down smearing icing all over the plain donuts and adhering the rest of the icing to the sides of the bag. Worst bag of donuts I've ever taken home with me. read more

I'm sorry to say that I no longer enjoy going to this location and it used to be my favorite. The donuts are the same--in fact, they are my six-year-old son's favorite--but the staff has been rude on several occasions. This morning, the person helping me was rude and dismissive and didn't even stay to give me a receipt or say have a good day (or anything). Just walked away. I could understand if the place was packed and she was stressed out but I was one of three people in the store. I love supporting local businesses, but it's hard when the experience leaves you irritated. read more

This place has it all -- great food, great prices, great staff, great location! Seriously, great selection is always fresh and large... staff is always super friendly... you can get an entire dozen for under $10 and they're in a great location in Carmel with a few outdoor tables and great cozy indoor seating too! Oh, and they have a booth at the weekend Carmel Farmers Market too! read more

Jack's Donuts - Cool vibe - Donuts Near Me - Carmel, Indiana

If you want a doughnut later in the day this is the place to go full selection at 6:00 PM Smells delicious inside and the doughnuts are large! read more

Jack's Donuts - Donuts Near Me - Carmel, Indiana

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We have been ordering a big birthday donut here for our kids every year for the past 6 years. We placed this year's order and prepaid in advance on December 23 for today (December 27). My husband went to pick it up at 6:30am and they told us "Sorry, they didn't get to it". Is that serious? That is a real explanation to a customer? You didn't get to it? I'm livid and our birthday boy was incredibly disappointed this morning. We will never be utilizing this store again. read more

Simple classic donuts! We ordered two cream filled donuts both delicious! Jacks is always friendly, quick, and a good price. Nothing beats a classic! read more

Lots of donuts still available at 11am! I only bought the yeast to try. They didn't have any Bavarian cream that didn't have chocolate on it. The donuts were still soft and yummy! It's hidden in a corner of strip mall area next to subway. They also have an expresso machine do u can order specialty coffees. I tried the Carmel mocha and it was surprisingly good!! read more

Jack's Donuts - Donuts Near Me - Carmel, Indiana

Such friendly staff! I stopped in to pick up donuts for my staff and the ladies were so nice and cheerful, a great start to my Friday! All fresh donuts, lots of selection left at 7:30 AM and they were so helpful! Grabbed up a dozen and a half and a coffee, which was delicious! Price was good, too and the donuts are good sized and so yummy! Thanks again! read more

Jack's Donuts - So good! - Donuts Near Me - Carmel, Indiana

Always fresh, good donuts. Staff is great. Hours are 6-6 mon-sat and 6-3 sun. Don't go at 5 am, they definitely will not let you in.

After five years in AZ, where we could not find a decent donut, I was so glad to find this place. The donut were great! Just yummy! They have a very nice variety too. Prices were higher than we remembered, but worth every bite. read more

Today was my first visit to Jack's. Friendly service and a very large variety of donuts. The donuts are huge!! And for a modest price. I grabbed a classic glazed twist donut (big and delicious) while my husband got a round caramel donut. I grabbed a coffee, and it was pretty good as well. Nothing too special, but it did the job! If you're planning to eat there, they have plenty of seating. read more

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A friend of my daughter works there currently at the Carmel location and says the employee Jan along with the owner sticks their bare unwashed hands into the icing buckets to ice the donuts with her HANDS. ICK. The smell seems nice when you walk in but when you go to get your coffee you're hit with a mildew moldy smell accompanied with the visuals of the cabinets below the coffees with old stuck on icing and sprinkles in the lobby! On Saturdays I walk in and there this boy back turned ALWAYS on his phone. When he notices you he doesn't wash his hands or say "hello" he just puts on a glove and asks " how many" and ALL these kids care about are the tips, then they insist they also get paid hourly? why are we tipping them? for putting donuts in a bag? I'll definitely be making call to the health board I made an account just to write a review, I NEVER write reviews read more

I always make a stop at jacks when I'm in Indy. I love the chocolate and regular glazed twist. It's nice bc they have that flavor in donut holes even, which allows me to get my other favorite -iced sprinkled! Only thing I wish was different were the hours... we like to grab donuts the night before and jacks closes at 6 pm. We are used to our hometown donut shop open 24 hours with fresh made donuts all hours. Still- I will make the effort to go when open because it's that good! read more

Jack's Donuts - Donuts Near Me - Carmel, Indiana