We weren't expecting this place to be as nice as it was. We thought it was similar to the restaurant beside it. We came for lunch so I ordered the chicken burger and my wife got the battered halibut burger. The halibut was flaky and moist and just the right amount of batter. My chicken burger was good but i liked the halibut more. The service was excellent, the staff super friendly and thr place was spacious. They have an enclosed glass area so you get the sun and view. read more

Food was pretty good! I got the halibut burger which was very tasty, definitely would recommend. Service was normal, no complaints. Ambiance is pretty average here but I also went on a poor day where no outside seating was open. I'd imagine on a nice day this would be a great spot! Maybe it was just me but I had heard lots of complaints about the food here and I'm not sure why? It was good! Wouldn't travel to eat here but if you're in the area I'd definitely give it a try! read more

I was looking forward to taking my parents to this new restaurant (formerly known as the 'rumrunner'). The location is awesome, which was a determining factor- plus I was curious to see how the food would be. They have beautifully renovated the space, the decor is clean and modern. Large glass windows everywhere, patio seating looked nice (lots of glass to protect from the potential winds, being so close to the water). A nice place to go for a date/when celebrating a special occasion. I wanted to take my parents out for their anniversary (and had made notes in the Tock app - (where you make reservations online). Virgin drinks were okay. The lemonade strawberry drink was the only one with flavor. The virgin mojitos (blackberry and strawberry), was basically club soda and barely muddle fruit- for $4 I shouldn't have expected anything lol. There was barely any flavor or syrup. Ordered the halibut burger- this was delicious (it's the same fish for their fish and chips - they cut it in half for the burger). I upgraded the truffle Parmesan fries - didn't taste the truffle, the fries were crispy though. The fried chicken burger was okay. A bit over fried and the meat was on the dry side. We ordered the mushroom and pepperoni pizza. It looked delicious at first glance, with a generous amount of cheese. However, right away I saw an obvious curly, short hair on the top of the pizza! My appetite was ruined and I quickly flagged down a server and showed her the pizza. She apologized and said she would take it away. I understand things happen, we didn't even touch it because I saw it right away. I should have asked for a different pizza/asked for something else, because I started to think "I wonder if they'll actually make a new pizza". A high standards restaurant would throw that out (although I get how wasteful that is) and make a new one. The pizza arrived and my parents were hungry so they started eating right away. I started analyzing the pizza and after looking at my photos that I had taken with the first pizza and now looking at the second pizza - it looked so obvious that they just pulled off the topping thinking this would be okay. The crust looked the same and even darker - I suspect they took off the topping and added the tomato sauce and toppings thinking I wouldn't notice. No wonder the crust was super crispy but the bottom of the pizza was still wet/not equally crispy. This felt deceitful and left a bad taste in my mouth and I had a hard time enjoying the remainder of my meal. When we got the second pizza there was no acknowledgment or apology for what had happened which also rubbed me the wrong way. I got the bill and I saw that nothing had been taken off/no discount for the inconvenience. I think in their minds they felt they had made it right by "making a new pizza". I felt grossed out by the whole experience-lack of accountability, the alleged deceitfulness, and blasé service. It's a nice spot to grab a casual drink and maybe a basic meal - just for the view. But I really dislike business' that allegedly cut corners when they have done something wrong and are not accountable for their mistake. There were opportunities where they could have turned this around. I'll take my business next door - their food is much better! 1 star for the halibut burger and 1 star for the location/decor. No effort was made to acknowledge the anniversary, no apology/acknowledgement for the disgusting hair on our pizza. I expected much more considering they are the sister restaurant at Bear Mountain. read more

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Went there on the 30th for a birthday party. First off Alisa our server was excellent ! Went out of her way to serve 14 people and did a superb job. Friendly and professional. As always the food was excellent. Had the poke bowl with prawns which was very tasty. Always love going there and especially liked that we were put in a space entirely by ourselves. Hope we weren't too raucous Thanks Karen read more

gin and seafood tacos, what better combo is there for lunch.. The shrimp taco is really good.Service at the bar is good. Has that by-the-marina views of the water sort of vibe. Would be nice at night for a date night. read more

Jack's on the Water - drinks menu - Salad Near Me - Sidney, British Columbia

Not sure why no one has mentioned the ridiculous amount of fruit flies inside Jacks but they are everywhere. It was the biggest turnoff about Jacks. The service wasn't much better. We felt rushed and our server could care less we were there. We ordered calamari, poke bowl, tuna tataki and a sushi roll that was just the worst. The flies were everywhere, it was almost like we were swarmed by them every time we went to take a bite. The food was mediocre at best, the booth we were seated at had no privacy and then table of ten beside us was unbelievably loud and we couldn't enjoy each towers company. Would we go back, I highly doubt. The food was lacklustre at best, the tuna was tasteless and covered in weird seasoning sand herbs it didn't need, the sushi roll was dismal the only saving grace was the calamity. The service really needs some attention and training. Our bill was $100 for lunch, not worth it in our eyes. read more

Jack's on the Water - Salad Near Me - Sidney, British Columbia

First time I've been here since the extensive renovation. It's bare, and plain with no ambiance. I ordered the set dinner $55 for lobster bisque soup, sushi, and creme brule. I recieved about half a cup of soup poured ceremoniously from a saki decanter into a cold bowl, instantly cooling it. The entree was unexpected as I heard they had good sushi and the menu description did not tell me I would receive a tower of deep fried sushi (or at least it had that affect) going against the general fresh idea of sushi. The dessert was good fine. My Earl Grey martini was lovely. On to payment. We presented a large gift card and the server returned with an itemized bill up to the GC amount and an additional $30 still owing, and handed me the card machine indicating $30. She then explained how the bill was one amount, the machine was only $30 and a tip percentage would only count on that. The bill was very clear, I understood how it works, but then she explained it to me again I suppose she was afraid of not getting a tip on the the full amount of our bill. THEN, she stood over me while I used the machine. How tacky. This resulted in a smaller tip. read more

Great spot. Went here for the first time since it changed to Jack's from the dreaded Rumrunner pub. Place was clean, service was fast and very on point. Food was great, view was good too. Give it a try. read more

Jack's on the Water - Burger and a stolen piece of halibut - Salad Near Me - Sidney, British Columbia

Slow service. The host did his best to get us a table outside during the busy dinner hour, which turned out to be a bad idea. Drinks took too long. We just wanted a small pizza snack but it took an hour. What finally arrived had almost no cheese (other customers had better looking pizzas). The waitress disappeared for so long we thought her shift ended. The place cleared out and we were left sitting in the cold waiting for the bill. Nice view though. read more

Our server Riley was lovely. The pork gyoza were way over cooked (but we ate them anyway). The halibut fish and chips was dry. Shame on us for not mentioning while we were at the restaurant but we'd had a long day on the water and just wanted to chill. That said, lovely location, right at the marina and we are assuming just an off night. read more

Happy hour did not disappoint! We had drinks and the special sashimi platter and the Cowboy roll. Both were fantastic! Service and ambiance were awesome. read more

Jack's on the Water - Sashimi platter - Salad Near Me - Sidney, British Columbia

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we had been 4 times before and it was excellent. Last nite we went and had to wait 15 minutes to get seated even though it appeared a large number of tables were empty. I ordered the seared halibut burger and my wife a steak. After giving us water we did not see our waitress for at least 1/2 hour when can by said almost ready. She finally brought the meals. Mine appeared to have a long time under a warming light. The outside of the bun was dry and hard. A good part of the halibut was hard and dry as well. I ate less than 1/2 as I was hungry. At the end my wife tolld the waitress and her reply was it is too bad you did not tell me earlier. we left and were stopped by another customer in the parking who asked us how our meal was I told him not good but had been before. He then went off explaining hpw bad his was and his guests. He ha dttold by a number of his friends how good it was..but he will never return. I have doubts we will back anytime soon... Mike Coghlan read more

We checked out Jacks on the Water on a Friday night. We had been watching the renovation for a few months, so we were happy to see them open on a visit to Sidney and people enjoying the sunny weather on the patio. The decor indoors was so pretty and I loved the vibe. The servers were very attentive and helpful. I had the Empress Bramble cocktail, made with the local Empress Gin from the distillery right next door (be sure to check them out!). It was refreshing and flavorful! We had been told Jack's cocktails were good, and they really were! I had the Hawaiian Roll, which was beautiful and delicious! I would like to return to try more of their sushi and sashimi choices, too. Many choices to enjoy! Hubby had the Power Bowl with tuna. He liked how the tuna was prepared and really liked the restaurant. We will be returning to Sidney in the fall, and plan to bring family to check out Jacks with them. It may become one of our favorite restaurants there. read more

We had a recommendation to try Jacks. We were so glad we decided to give it a try. The food was great, the calamari was fantastic. But better than the food was the service. It was exception. read more

Great food and beautiful plating. The server was less than professional, but she probably won't be there long.

I had the chicken power bowl and the chicken was dry. The rest was delicious. My husband had the fish and chips which were very good. I ordered a piece of cheesecake to go. It tasted like it was kept in the fridge with fish...could have been me. The service was great. We sat at the bar and they were very nice and efficient. I recommend reservations if you don't want to sit at the bar. It is in the old location of Rumrunners and does not resemble it at all. read more

Jack's on the Water - One piece, fish, and chips - Salad Near Me - Sidney, British Columbia

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