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    Jackson Area Chamber of Commerce

    3.0 (1 review)

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    Social Security

    Social Security

    2.8(5 reviews)
    47.1 mi

    I just want to say, I had nothing to say but good things about my visit here…read more Sandy, who helped me easy was so good, and helpful, she really made things easy. Thank you, she is a asset to that office.

    There is something seriously wrong with this office. Kim would not answer questions that I had…read moreabout a letter I received she just printed off the letter again and made me file an appeal and waiver. When I asked for caseworker that works in the back office that I've been talking to over the phone she said she would and I should get a new number. I get a new number and a guy named Rob calls me over. I've dealt with a lot of customer service agents in my life but I have never met a person as rude as him. All he did was talk down to me and then look upset when I had a question. He eventually told me a new letter was sent out that answered all of my questions he printed it out. I asked why Kim didn't look into this and just made me file a bunch of paperwork I didn't need to file. He stated it was because how I asked the questions and said they didn't like my tone. He even said, I cant find the words small enough for you to understand. I asked him if I could talk to a supervisor or manager he said he has lots of supervisors and just stares at me, then he says to answer your question though no you can't talk to anyone. They never talked to the case worker but they did get in touch with security to "help me find the door". Mind you I kept my composure the entire time didn't say all the words I wanted to say. So what I'm gathering from that office is they want to do as little as possible while making things as hard as possible, let you get a little upset and then kick you out. The security guy gave me a number where I can file a complaint it was their number but for some reason I was getting answering service for DIRECTV that sounded like a scam and another one about a Life Alert promotion. The third time I dialed with *67 and asked me to repeat a code and I actually got in touch with the office. Just weird, and makes me believe they rerouted my calls to a scam number.

    Jackson Area Chamber of Commerce - publicservicesgovt - Updated July 2026

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