horrible service! everyone has their own experience with this place but I have been dealing with…read morethem for years and I don't know what's going on, but the customer service is not the same. They took my money have not gave me any kind of appointment every time I call. It's a new appointment today. I'm letting them know that I'm very frustrated. Nobody is giving me a call back. I hate that I am going through this. I hate that I have to write this review, but if someone else is going through this, I would hate for it to happen to someone else.

Very profesional and courteous! Eagle Eye Tax are Certifying Acceptance Agents for ITIN…read morePreparation. Also Enrolled Agents are on staff to aid with complex rax issues!

Jill is amazing! I originally went to her 6 years ago with an extremely unusual tax situation when…read more2 other accountants had turned me away. One said that my situation was too complicated and the other said that they had never heard of my situation and that the cost would be too much for them to spend the time researching to find an answer for me. So, I am so fortunate to have found Jill! I called her, explained the basics and she asked me to come in to discuss. I felt total relief! It was almost as if she was excited at the challenge! After explaining the entire situation and answering her GREAT questions, she said no problem. She didn't charge any extra and handled everything. Since then, every year, she has all of my info and makes filing my taxes so simple! 2 years ago I moved to another state and thought that I would have to find someone else. But she told me that she could do a little research (no charge) and continue to take care of me. So now, she works with me and still files my taxes. She is also available all year long to answer my ongoing questions...and she charges NOTHING! That is so valuable as with her on the spot guidance, I don't have to make a tax "error" and then try to figure out how to correct it. Who does that? Jill does! Her fee is extremely reasonable for all of the work that she does and the support that she offers.

Professional timely and patient. She got me the best results. I have my own LLC and she made sure I…read morefiled all the documents needed so I could get back the best return. I will return again next year.

From the owner: To get the most out of your taxes leave the tax preparation to the experts. Call to book your…read moreappointment now.

Highly recommend! I had tax drama that created internal anxiety and fear to say the least…read more... I picked The Prestige Solution because the response time to my inquiry was fast and upon speaking to Myra, I felt as though she cared about my circumstance and wanted try to help me. Myra worked on my issue for about a year with complete success and this was all without any assistance from me. My time was respected and valued as a busy person this part was appreciated. Myra is trustworthy and honest and compassionate; I gave her my problem and she fixed it. Worthy of noting, we talked on the phone, texted, emailed, and FaceTime, never in person....trust is essential and Myra can be trusted which is of great value within itself! Thank you for taking the time to get to know and understand me and my dilemma. I will be a client for years and years to come!

Myra was so wonderful I have zero experience with businesses. She was so knowledgeable and helped…read moreme get my LLC. started. I look forward to doing business together!

I went to the Jackson Hewitt in Gonzales on January 12 and paid $259.95 to have my taxes filed…read morebecause I was exhausted and wanted the process handled professionally. The preparer, Amanda Ferachi, misspelled my last name even though my driver's license was right in front of her. This caused my refund advance to be denied and the IRS "Where's My Refund" system cannot even locate my return due to the identity mismatch. This error has created financial stress, uncertainty, and wasted time during a period when I urgently needed my refund. I have already contacted corporate and I am requesting a full refund for the service. If you need accuracy and competence, I do not recommend this location.

EVERYTHING NEEDS TO IMPROVE ! I used the jh e- filing to file my own taxes. And was sent an email…read more3 times for a 1095A form of which I put in 4 times. They didn't want to help me resolve this and the IRS had not received my filed taxes due to what Jackson Hewitt mistakes were. I contacted the Support Center for the jh filing and haven't heard anything yet and it was supposed to be on 1 day . I am afraid the IRS will try and penalize me for their actions. I am so disappointed, I filed with Jackson Hewitt for over 20 years. And decided to use this jh self filing system and it has messed me over. If I have a penalty with the IRS , I am contacting my Lawyer!!! SMMFH