I recently had the pleasure of working with Rachelle as my insurance agent, and I couldn't be…read morehappier with the experience. From our first meeting, Rachelle was incredibly knowledgeable and took the time to understand my specific needs. She patiently explained all my options and made sure I felt comfortable with my choices. Her professionalism combined with a genuine care for her clients truly sets her apart. She was always available to answer my questions and provided prompt responses, which made the process so much smoother. Thanks to Rachelle's guidance, I now have a comprehensive insurance plan that fits my needs perfectly. I highly recommend Rachelle to anyone looking for an insurance agent who will go above and beyond!

This place has Been here forever! That tells me they treat people well…read more I have known George for years and they have always been good people. His daughter is a wonderful accountant that does taxes during tax season. Go see her!

The ladies in this branch are beyond fantastic!! My husband was cashing a payroll check and had a…read morefew snags . The bank went above and beyond , offered us water and cookies while we waited and were just genuinely kind !!! In this day where customer service is a thing of the past , this bank truly exceeded any expectations ! Today was all it took to know this is where we will be banking from now on !! Thank you !!!

We were looking for a secondary bank in Midland since we just relocated here. Nothing to replace…read moreour main bank from Oklahoma, but one to use while we are living in Texas for emergencies and spending money. I read a lot of bad reviews about Wells Fargo banks around the area, but decided that they were a major national brand and one that could work no matter where we were. We went in to open the account and waited about 30 minutes. There were three people in front of us and two people working with customers (other than the regular tellers). We signed in and waited. When it was finally our turn, the lady who helped us was super helpful and got us completely taken care of. Including the wait, it took about an hour to open the account, but it was painless when we got started. The lady was also helpful, offering ideas for places around Midland to eat, get our hair cut and more (we asked, it wasn't just thrown out there). Very happy there. I read horror stories from branches around Midland when it comes to waiting in drive thru lanes. I made my first deposit yesterday morning and was in and out in a matter of minutes. Just as quick as any other bank I have used. Very friendly teller too. Finally, I love the extras like seeing balances through text messages and depositing checks through a phone app. I am very happy with Wells Fargo so far.

Shockingly backward experience at this Credit Union. I needed to open an account after closing a…read morelong-time relationship with another local credit union. I was told that it was required I present a hard copy of my Social Security Card to open the requested account. I have not had a copy since 1982 and have not needed it, what with having an actual Social Security Number. This is not a federal law or a local law, so I tried calling their offices to find out what was going on. Because ALL branches, apparently, of the Citizens Federal Credit Union were "short-handed," I talked to three receptionists who all tried to transfer me to "Membership" and simply gave me the opening menu message you get from a generic call to the place. Dear lord. I think there was definitely a message coming through that I did not want to leave my hard-earned money in this wretched, disorganized business. Went to Plan B and all is well. But, I would think twice before doing business with these folks.

This bank is AMAZING! I've gotten top notch customer service since day one of becoming a member!…read more They know me as soon as I walk in and call me by name. They are very helpful with everything, I recommend them to anyone. One of the biggest perks though is the interest they offer on their checking accounts. Better than anyone in town!

The accuracy of what their services are!! It clearly states that they cash checks!! And they…read moreabsolutely do not

Fantastic customer service! Always very kind and professional, and being approved is as easy as…read more1,2,3! They are worth a try when your in a pinch!