I've used this branch for 10+ years. The cashiers have never been anything but pleasant and…read moreefficient. The other folks who handle specific things like loans, estate accounts, mutual funds, and other banking problems have been knowledgeable, helpful and very good ant explaining things to me. In fact, this location is a few miles from my home, but for personal banking, I almost always choose this location on Broad St over the one closer to my home on Nelson Rd, particularly because the staff is so nice.

Poor customer service. If you are white it seems you are not welcome. I use this branch along with…read morea few others. I am treated professionally at the other branches but this one I am a stray dog with fleas.