John from the service department was wonderful to deal with. I was searching for a windshield for…read moreour older model Key West, and several other places either did not return my calls/emails, or they were no help at all. John promptly replied to my request for help, kept me informed with my order and even offered to ship it to my home. It truly was a pleasure doing business (minor interaction, but BIG impression) with Yamaha Marine Center of Jax and I hope to use them again going forward with any of our boating needs!

Great service and parts department. I dropped my boat off after hours and John the parts manager…read moreassisted me with everything. I then got a call from Bryan the service manager the next day and he communicated with me through the entire process of working with my boat. I will be back here again and again for not only service but to buy parts. Both people I encountered were very knowledgeable and patient with me.

Got my engine serviced and pulled less than I mile down the road and put boat in water, no tell…read moretale water. Take it back and they claim a hose blew due to overheat. Funny how the tell tale worked before the service. I respectfully paid them their charge to fix and then I go to pick the boat up and they have drug my trailer jack and scrapped the jack to where you have to kill yourself to crank it. I get the jack retracted and they offer to give me a new one at cost. Not even split the cost of one when they actually should have replaced it. Now I can't get the jack to extend to get it off my truck so I have to go purchase a jack. My last time at this location. Update: Location replaced my tongue Jack

I have been using Jeff at Isle of Palms for Mercury service for years. He has always been the best…read moremost trained and honest service outlet in the Jacksonville area. So I'm getting ready for the annual keys trip and 1 motor gets power and beeps but doesn't turn over. Paul the service manager helps me over the phone with easy things to check (batteries fuses etc) but still can't get it to turn over. So I try to get an appointment before I leave in less than 2 weeks the first opening is past Memorial Day weekend after we leave so Paul say let me see if Jeff will call you at the end of the day. Sure enough Jeff calls and walks me through some self diagnostic and we trace the yellow red wire back to the key switch. It had a break. Jeff waited on the phone until I confirmed the engine would turn over. These guys are the best.

spent a week working with this guy. traveled over 700 miles. paid a consultant to go with me only…read moreto find out that we were lied to. don't waste your time with this guy. do not trust him with your money.

Just purchased my 3rd Yamaha in as many years from Atlantic Coast Marine. These guys are my go to…read moreplace for sales and service. Ben and Brett really put alot thought into rigging. They really know their stuff when it comes to getting the best performance out of any boat. Thanks again for the competitive pricing and attention to detail.

Ben and his team are outstanding o work with regarding the warranty work they did on my 2024 R230…read moreRobalo. GREAT JOB..

Fantastic customer service!!! I purchased a new 115 Yamaha SHO…read more I brought my boat in on Tuesday with no motor and all steering & controls ready to hook back up to the new motor. They bolted it all up and did the warranty activation the next day and had it ready to take back to jax at 3pm. I was in the water by 5.30 for the 1st 2 hrs of its break in period! Special thanks to Zac!! I love it so much I ordered another for my daughters boat!!! See ya'll next week after I get it derigged!!!

I like this place! They have a surprising selection of fishing tackle, hunting gear, guns…read more(including hand guns), misc sporting goods, and of course, boats! They're fishing boats are all top quality- Skeeter & Shearwater (Gambler) Bass Boats, Pathfinder & Shearwater bay boats, and G3 aluminum bass boats. They have a few nice pleasure boats too. Wide assortment of ATV's in all sizes. The staff is exceptional here! I don't think I've ever been here more than 5 minutes without at least being acknowledged-no matter how busy they were, even if I was looking at cheap stuff. I can't review the service department, as I have no experience with that, but I haven't heard anything negative either. The parts department has been very friendly & helpful on the few occasions I interacted with them The only reason I didn't rate McDuffie's 5 stars is due to my lack of experience with the the service department. That's a critical component when purchasing a $12,000 to $72,000 fishing boat! Having met the owner on several visits I have little doubt that it's run like the rest of his business- a tight ship! Yes, pun intended...

Owner is lazy! Sells you items but fails to help getting merchandise out the door. Once purchase is…read morecompleted, no desire to help you. He has his money is all that matters! Zero customer service and does not want to be personally inconvenienced! Did not have equipment ready to be loaded, had junk all around it!

From the owner: We sell and trade boat motors, outboard, inboard and inboard/outboard i/o and service. Used parts…read moreand hard to find older parts and motors. Please call before you come to be sure we are in the shop. Open seven days

I bought a brand new nautique Paragon from Lake Area water sports for 400k, worked with Robbie…read morewhich is a super cool, no issue with the sales department. I also own a 2021 Malibu M240, being that I bought my Paragon from Lake Area Water sports I decided to try their service department out. Dropped my M240 off a month and a week before 4th of July, they said it would be no issue to get it done. I had them do warranty work and a full service. They charged me for some of the warranty work and charged me for the full service. I took a look at the oil when I got home and it smelled and looked like it hadn't been changed. I called them talked to service manager, said the work was done kick rocks, I told him I just bought a brand new 400k boat from you and he replied "so what" I took my boat immediately over to Tommys in Orlando. This is a side-by-side comparison of an oil change. You be the judge on if they actually changed my oil or not. BTW I paid over 600 bucks for the service. I personally would not have my boat serviced here.

These guys are absolute maggots. They took my deposit and even after I sent back the sales contract…read morethey told me the boat was no longer for sale - no warning!! I had booked a 3000 mile trip to complete the transaction and had to cancel everything. It was clear that when they got the seats back from the upholsterer they decided they wanted more money so they BROKE MY CONTRACT and relisted the boat. This is one shady organization!!!