I hate this place! If it weren't for the fact that they bought my mortgage from my broker I would…read morehave no reason to do any business w them. EVERYTIME I go thru the drive up I'm asked about signing up for other accounts, credit cards etc. So much so that I've started telling them I only have a payment to make and nothing else. I understand they are doing they're job, but Chase n RFCU don't do that and I don't dread going there. I love the chase mobile app... Wells Fargo WTD?

I have conducted business with Wells Fargo Bank for more than 20 years. I just recently closed an…read moreescrow on a new home for investment purposes. Glenn Luque and his team did an excellent job on the transaction and closed it to the day on time. Over the years I have had the pleasure to work with Wells Fargo Bank and have found them to be an excellent partner for our real estate lending and banking needs.

I have banked with Wells Fargo since 1983. I used to love their ATM system, but the one at…read moreRiverside often breaks down and, when it is working, it takes so long for it to process each transaction. It is very strange in a time when technology is becoming more and more advanced that Wells Fargo's systems are falling behind. I sincerely hope they get this fixed.

Riverside branch is the worst of the Wells Fargo branches. I ah e been a customer for years and…read moreevery time I go to the one on riverside they are never helpful and find excuses not to do their job. Meandered is where you need to go if banking with Wells Fargo

Terrible customer service and outright fees on all their products and services…read more Don't do business with this branch

Beware - the drive-thru ATM is not supported by Wells Fargo even though they have their logo on it…read moreand it's in their drive-thru. The ATM did not return my card, did not give me the cash I asked for, but it deducted it from my account and SHREDDED MY CARD. Asking the Wells Fargo teller to get the ATM tech to help, they said they don't support that ATM... and don't have a number for the company that does support it! They gave me their own complaint phone number. I called them, explained the situation and THEY TOO said they can't help me. The company is in Roseburg and it would take at least 24 hrs to get to the ATM but they won't do it if it is not a Wells Fargo card. Not only was the equipment on their property faulty, they were completely unhelpful to remedy the situation or assist me in fixing this.

Wells Fargo has always been a great bank... Since this branch layed off all the really great…read moreemployees (west main). It has gone to shit, from when they start my transaction to finish is at least 30-45 mins.. that's a easy deposit or withdrawal.. it's horrible. We have a large large sum of money in this bank and it's completely ridiculous. Tellers are also very rude, and very unknowledgeable. If a teller can't do their job without 3 different signatures they shouldn't be working there. They closed all the branches that new what they where doing, fired the good employees and know left a branch open that everyone stays clear from. Worst experience of my life with this branch. Until they get their shit together I would not recommend this bank, and defiantly not this branch.

I have always felt safe and secure. The team here is friendly and I try to make a point to come…read morehere because they check for fraud on my transactions. I run a business and have lots of transactions and need support and protection. These are my bankers. Make an appt and you will be taken care of!

Rude, arrogant, unfriendly staff. They will not listen to you and don't care. Act like you are…read morewasting their time.

I've been with Evergreen Bank for close to 19 years was more than happy with the bank. Until I…read morewanted to put some money in a cd account. Grants Pass, a Rogue River, Medford was all offering 4.05% interest. there a new branch and Ashland was offering 5.25% interest but they have informed me that I had to open up a new account in Ashland. And as I told them, why would I want two different accounts from the same bank? Or why do I want to cancel the account that I've had for close to 19 years to open one tomorrow at the same Bank. A few days later I went and canceled my account with you all my money took it. To first interstate where they paid me 5.15% interest with no checking account no requirement no nothing other than just 5.15% interest for anybody who wants it. I also felt that if Evergreen was being this sneaky and this is underhanded to their customers that offering them 5.25% for four months that they probably weren't going to do nothing special for them after the four months expired. So I somewhat valued customer of 19 years left. I hope they treat you better than they treated me. Here is an update to your comment you left you say you value your customers. No you do not. That's why I left your bank of 19 years. Why do you offer different interest rates? Are Ashlyn versus Medford in grants Pass do you not like your customers in Medford Grants Pass anymore. 4.04% in Medford or grants Pass on a CD or 5.25% in Ashland. So you're screwing over your Medford in grants Pass customers. I do not feel valued at all Here is an update and a response to Evergreen's response. Yes I know you offer CDs that's what this whole review was about. And again my comment was you offered different rate to different branch's . Why should grants Pass, Rogue River, Central Point and Medford get screwed over with 4% on a cd. Which is very very low interest. While you offer your customers in Ashland branch 5.25% interest And for what it's worth first interstate offer 5.1% with no checking account. And Wells Fargo offers 5.20 percent with the checking account at any of their branches So again, I don't believe people in Ashland should get a higher rate than people in Medford or grants Pass Unless you're just trying to screw over your other customers.

From the owner: Evergreen Federal Bank is a mutual institution serving customers locally in Southern Oregon…read more Evergreen specializes in mortgage, construction, and commercial lending with in-house servicing. We offer a variety of savings and checking products combined with person-to-person service at your local branch.