We decided not to use Penny Austin due to the amount of legal jargon, which we did not understand…read moreand which Penny was either unable or unwilling to translate for us. Far too much boilerplate and too little customization to fit our needs. We were also very concerned that she seemed to write herself in as a decision-maker in the event we became incapacitated in lieu of our trustee and executor. It was a difficult decision to make but we decided to seek a different estate attorney.

Honest, diligent and heartfelt are the words that I would use to describe this Penny Austin. She is…read morehands down the best attorney that I have ever had the pleasure to work with and we are blessed to have her here in the valley. Yo, this next part is for Penny if she checks this stuff: To Penny from Jude: I cannot thank you enough for the time, fortitude and professionalism that you have shown to me. You have always been there for me and I cannot thank you enough.

Tricia is wonderful to work with. I had an urgent legal matter that she helped me save time and…read moremoney on. Now she is helping me with my business legal issues. Such a refreshing experience with an attorney!

From the owner: General Civil Practice Elder Law…read moreEstate Planning - Wills / Trusts Estate and Trust Administration Small business related matters Criminal Law

Our parents used the Estate Planning Group (attorney - Jake Whitmire) to draft their living trust…read more Since that time our father has passed away and our mother has been seeking Jake's assistance in updating the trust (amend or restate). However, after leaving several phone messages and emails with his office there has been no response...possibly no longer in business or simply no longer interested in helping with living trusts...?

09/02/2022 June 21, 2020 My mother passed away. She had…read morehired the EPG to handle her affairs and create a trust. The trust named me, the eldest of 3 children, as the Trustee. Their office did not forward me a copy of the trust for reasons never shared with me to this date. August 1, 2020 I sent their office a letter stating my sister could list and sell the property she had left us, as she is local and I live out of state. I received no reply from EPG, and still no copy of the trust. Earlier this year, It became obvious my sister was unable to fulfil the task of selling the property, and I reached out to the EPG to obtain a copy of the trust and execute my duties as Trustee in order to list and sell the property myself. June 29, 2022 (two years with no contact whatsoever from their office) I sent an email with my intentions. It took a while and multiple calls and emails to receive a response. I was informed the file was in storage off-site and they would need to retrieve it and contact me thereafter. Weeks worth of calls and emails were placed with EPG following. I'm sorry to say that as of this writing I still have not received a copy of the trust. I am greatly saddened and extremely disappointed in my deceased mothers choice to go with this firm. August 23, 2022 I received an email from Jack which states "Under the conflict of interest rules for attorneys, I won't be able to represent you since I gave advice to [my sister] in the past. I wish I could, but it is forbidden. I can definitely get you a copy of the trust for your review." It's odd that he is forbidden to speak with the named Trustee. I would never recommend using the EPG to anyone based upon my experience. The handling of my mothers affairs is not acceptable and there seems to be a track record of using the "conflict of interest" excuse based on other reviews I've seen. Because the trust is not in my inbox or mailbox as of this writing on Sept 2, 2022, I've decided to share my experience so that others may perform their own research beforehand and in hopes this information saves another from the same frustrations.

Our parents used Jake Whitmire to draft their living trust. Since that time our father has passed…read moreaway and our mother has been seeking Jake's assistance in updating the trust (amend or restate). However, after leaving several phone messages and emails with his office there has been no response...possibly no longer in business or simply no longer interested in helping with living trusts...?

My mother used Jake Whitmire to do her estate planning. After my mother passed away we had to wait…read morethree weeks to get an appointment to even ask questions about the next steps. Once we had a chance to speak with him, he was not very helpful. We are still feeling totally lost and alone in the process and are now looking for another attorney to help us.

Richard was very responsive and helpful dealing with our bank and trust. Everything came to a halt…read moreand our deadline was fast approaching. With his help, we completed the process two days earlier than expected.

Submitted a request to be contacted via the office website, waited a week...timed out and called…read moreMr. Billin's office and left a VM requesting a callback. No callback after another two weeks. Does anyone know if he's still in business?

Do not hire! Risa made excuses (back problems, moving her mom) for not doing ANYTHING on my case…read more Night before court she called after ignoring me for 2 weeks. At that time she had not filled anything with the courts on my behalf. Day of court, I arrive to find out she called in sick. I had to explain to Risa how to file for me with examples from the opposing party. She lost my file. All the while charging me nearly 4000$. Which she did nothing for. She went 5 weeks without notifying me that the other party had requested documents! That's when I said enough is enough. Fired her. Hired a new lawyer who was Awesome! He had 2 appear in court two times just to fix Risa's mess. I seriously can't believe she can sleep at night after the way she robbed me. She admitted it too. But wouldn't refund me for her poor work. Disgusting

I've used Risa Hall's services, as far back as 1993. She's always been a wonderful attorney with a…read morestrong moral compass! I would gladly recommend her to anyone I know! As far as anyone else who feels otherwise, e.g., previous review, consider that person has given more 1 star reviews than 5 star ones. They appear to be unhappy most of the time anyway... Attorney fees are NEVER equal... The more contact you make with them, the more it costs you...common sense.

Doesn't answer her phone or respond to emails. Court documents gets returned when sent to her by…read moremail. Extremely unprofessional

You want a lawyer who will care about your case and listen to you this is your gal. She has been…read morearound forever and she it like an old bulldog who will fight for you and not let you down