We reached out to CSH Electrical Contracting because of the reviews that we saw online and wanted…read moreto have an outside lamppost installed. We were contacted the same day by Sarah and the next day Jason came by to give us an estimate and that turned out to be very reasonable. Within one week, Jason returned to install the lamppost and everything went perfectly. He did a great job and explained the entire process of the connections, the mounting of the lamppost and verified everything to make sure that we were satisfied with the project. We are appreciative of their response time and their professionalism and will definitely contact them in the event of any electrical work that we may need in the future.

This company provided excellent service and we very quick to respond to our call. Affordable and…read morevery professional. We've suggested family utilize their service & they've all been very satisfied also! Highly recommend them for all your electrical needs!

Very fast to respond !! Fast efficient ! So Happy I found the…read more Thank you very much, Sally

Called for estimate for new 2 car garage complete wire job. Business owner returned call late in…read morethe day and apologized for being late then on the morning of the estimate he calls again and explained he would be late again for that. Finally he came and reviewed the project and said he would contact me in 2 days with the estimate and he gave me a business card and I gave my email in addition to my phone. He never sent any email or called me to explain he wasn't interested in the job.. Obviously, he has no respect for himself , his business or the homeowner. Would never hire anyone that lies to my face and acts like that.

Fast work, but zero professionalism and a refusal to communicate…read more I hired C. Carlin to clear a kitchen clog. While the drain was snaked, the overall experience was a failure in customer service, safety protocol, and basic accountability. The Issues: Safety & Scheduling: I scheduled a 3:00 PM appointment and adjusted my entire workday to ensure I was home. I arrived at 2:55 PM, only to find the crew had already finished and left. They arrived early and entered my home while only my underage son was present. No courtesy call was made to indicate they were ahead of schedule, let alone to ask if it was okay to enter the home without an adult present. When I raised this concern, the office manager told me I should "take responsibility" for my son not announcing he was a minor. It is standard professional practice NOT to enter a home without an adult present. Preventative Care Denied: Because they finished and left before the scheduled time, I missed the opportunity to discuss my concerns regarding my main house trap. Given past basement flooding, I wanted to ensure kitchen debris didn't cause a secondary blockage. I would have gladly paid for an extra 10 minutes of work, but they were gone. My later request for them to return and "finish the job" with a proper consultation was denied. Hostile Customer Service: Every phone interaction was aggressive. The office manager used "being extremely busy" as an excuse for their lack of communication, yet they were flexible scheduling my appointment time when taking my $175. She was more interested in pushing an upsell for a $10/month subscription maintenance program than addressing the fact that her crew left a mess of water and debris on my floor (no shoe covers used). Lack of Leadership/Access: When I requested to speak with the owner to discuss these lapses, I was told quite abruptly, "Well, that's never gonna happen! We don't do that here!" This interaction made it clear that despite the family name, the business is no longer operated with a "family-owned" level of accountability. Customers are shielded from leadership, and valid concerns are met with denial rather than solutions. The Bottom Line: They are efficient at a 10-minute "quick fix," but they charge premium prices ($175) for the bare minimum. If you want a company that respects your schedule, your home, and basic safety boundaries, look elsewhere.

Deceptive pricing, I was quoted 575.00 for the work. When…read morethey arrived at my home. They stated the worst case scenario was $1,500

Quick response to an electrical reset problem that they were able to solve over the phone for no…read morecharge!

Brought them in to look at a suspected faulty circuit breaker. Dan came within one hour of my…read morecall. He did a complete diagnosis of problem which turned out not to be breaker. Fixed my problem at an affordable price. Would definitely recommend them.

Jeff has a great personality and is fun chatting with him. I've had him do several jobs from…read morepainting the deck to installing door locks, to installing a railing on my front porch...plus other with electric and install of shower doors. Everything is perfect. His prices are really good too. I 100% recommend him for any household tasks.

I met Jeff Martin today. What a nice guy. He put in an electrical box on my patio. He scheduled…read morequickly and was on time and very reasonable. I highly recommend him and I will definitely call him again for other jobs. He is licensed.

They just finished installing new furnace, air and hot water tank. Courteous and professional…read moreinstallers who kept me informed of the installation and tested everything before leaving. Also cleaned up very well after themselves. Highly recommend and will use them for future maintenance and repairs. Good job Jeff and crew!

had the wrong date down for them to come clean furnace...they came out and fixed the problem..very…read moreneat and knowledgeable ..Like they always have over the years that I've used them. Would and will recommend them in the future..

Jake Barr and his crew are excellent at what they do. Their work is solid, transparent pricing and…read moretimely response when an issue arises. Highly recommend to anyone.

We were extremely disappointed by the unprofessionalism and carelessness we experienced with…read moreStonehouse Electric Company. We initially paid for a dimmable light switch to be installed in our living room, only to be told after the fact that this was not possible with our existing light fixture. When we requested a refund, the general manager attempted to issue only a partial refund, subtracting "labor costs." Labor costs for what, exactly--work they could not perform? Imagine charging a customer for a service, failing to provide the promised service entirely, and then billing them for the labor costs incurred during the failure. We also requested and paid for an upgraded exhaust fan/light fixture in one of our bathrooms. Instead, the team installed a significantly lower-quality fixture. That original fixture ultimately had to be reinstalled because, according to Justin, the upgraded unit we wanted would have been "too expensive." This should have been communicated before installing a downgraded product. The general manager, Ben, told my wife that he would only partially refund the service and even accused us of trying to "bleed" the company for money. Asking for a refund for services that were never provided is not "bleeding" anyone--installing a cheap replacement to maximize profit is. Refusing to fully refund the services that were not provided is. There were additional issues as well. Our old ceiling fans were accidentally taken due to a miscommunication--understandable--but we were told they would be returned the same day. We did not receive them for four days. The team also took a bag of brand-new switches, outlets, and outlet covers that we had purchased ourselves. The work was incredibly messy. We had to clean up debris every day. Our basement sink nearly flooded because wood chips from drilling were left to clog the drain. We had our floors refinished just one week before the electrical work, yet the team left scratches, marks, and even noticeable holes--presumably from tools being dropped. When my wife brought this to Ben's attention, he repeatedly tried to shift the blame onto us, saying we should have "known better" than to refinish our floors beforehand. That is not only unprofessional--it's dismissive and manipulative. Again, trying to shift the blame and avoid accountability. He also minimized the damage by saying the holes were "too small" to be considered a real issue. That is not his decision to make. The insulation in the attic was also cut to pieces in the process and will need to be replaced. On top of all this, Ben repeatedly blew off our calls. He often told us he was "busy," "had a lot going on," or would "call us back later"--but never followed through. At one point, he even explained that he was behind because he was also attending school. Many people, myself included, juggle full-time work and school without neglecting their clients for a 5-minute phone call. His overall lack of accountability and unwillingness to take responsibility for his team's mistakes was consistent throughout the entire process. We were further told that we could not receive a full refund because of "extra work" the team supposedly did. Yet Justin clearly stated that the only extra work performed was related to repairing the damage they caused and tracking down the bag of outlets and switches they took. Offering additional work to 'make up' for mistakes, then subsequently attempting to charge for that remedial work, is deeply unethical. The job was originally quoted as a 1-2-day project. It ultimately took 4 days because the team repeatedly made mistakes and had to return to correct their own work. On the second day they were here for barely an hour. We should not be expected to absorb additional labor costs due to their own errors or lack of communication on Stonehouse's part. The most shocking part of this entire experience is the complete lack of accountability and immaturity shown. Even after we raised all of these concerns, the company continued to deflect, blame us, and refused to provide a full refund for services they did not complete. I hope anyone considering Stonehouse Electric reads this review and is not misled by the positive reviews as we were.

Stonehouse Electric is prompt and professional! Appreciate it attention to detail and providing…read moreseveral launches for us to choose from