I purchased three four-wheelers for my kids for Christmas. Order placed 18DEC2025, delivered 22DEC2025, and they couldn't even manage that correctly. They only unloaded two of the three units because the delivery guy "didn't know there was another one." That alone should have been my first red flag. They drove the machines off the trailer, and I had to push them myself into my garage. These were supposed to be Christmas gifts, not a DIY recovery mission. My kids rode them for approximately two total hours. On 26DEC2025, we went to ride again and one of the batteries literally EXPLODED. Not "went dead." Not "lost a charge." Exploded. That's a catastrophic failure on the second use of a brand-new unit. I contacted the company on 29DEC2025 about warranty replacement options and was told by Corey to come in. I arrived with the battery in hand, which was visibly destroyed. At that point, the story changed immediately. I was told the battery "isn't considered a part" and therefore is not covered under warranty. Let that sink in. A battery somehow isn't a part. Then I was told, "If you don't like that, contact the manufacturer or just buy a new one -- they're like $30 on Amazon." When I referenced the 90-day DEFECT warranty and the 6-month parts warranty, I was met with condescension and told, "If you had read the packet when you bought it, you'd know the 6-month warranty is engine and transmission labor only." I DID read the packet. That's how I know they're full of it. I again pointed out that this was a CLEAR DEFECT -- a battery exploding on its second use -- and asked how that does not qualify under the 90-day defect warranty. The response? "Doesn't matter. It's not a part. It's a battery. They're $30 on Amazon. Just buy another one." This company does not honor their own printed, signed, and confirmed warranty paperwork. They lie, they dismiss legitimate safety issues, and they talk to customers like they're idiots. They hide behind word games and technical nonsense to avoid standing behind the garbage they sell. A battery exploding on a children's four-wheeler is a SAFETY ISSUE, not a customer inconvenience -- and their response was essentially, "Not our problem." STAY THE FUCK AWAY FROM THIS COMPANY. They will take your money, screw up the delivery, sell you unsafe equipment, and then smugly tell you to go shop on Amazon instead of honoring their warranty. If this is how they treat customers within four days of purchase, imagine how bad it gets later. You've been warned. read more

Jaguar Power Sports - Motorcycle Dealers Near Me - Jacksonville, Florida

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Jaguar Power Sports Having purchased a 4x4 700 UTV from JPS 31 months previous... Making payments of $300+ ea month.....I purchased this unit to help relieve some work load at a time when my health was deminished, was also to be used in recreational activities such as hunting when health would allow.... these things as of this posting, were not to be. Out of the 31 months..To date JPS has had this machine in their shop more than 85% of this time..... and presently has been in their shop since Oct 2024 to Present date 09/2025... (I basically have visitation rights to see it when I stop by) it's an expensive paper weight.... It Looks Great sitting Still... Just Don't Make Plans to Use It ! Those at JPS just cringe each time they see me.. Quite Frankly, They feel sorry for me... cause they're stuck... who wants to talk to someone when you can't give them a reasonable answer.. at this point anything less than replacing isn't reasonable. Even if it could be fixed, Who in their right mind could ever Trust this machine... that has left Stranded too many times to count.. There is Absolutely no way anyone would take something they do not trust into the woods with possibility of no cell service or means to extract from a deep wood hunt. At this point the only answer is for JPS to replace with another machine..I have earnestly paid my payments every single month, again most of that time, I've not been in possession of.... and as of this posting JUST THIS LAST TIME..They Have Had My UTV For BASICALLY A Year in Which IN OTHER Words Just This Last Time I Have PAID Over $3600 WITHOUT MY UTV.. Hoping That The OWNER WOULD Make Things RIGHT While He Was In Town.. Obviously Even The Owner DOESN'T CARE For Customer SATISFACTION !!! BTW haven't mentioned.. After 31 months I have only been able to put Less than 15 miles on this UTV. FIFTEEN let me say though that Nacy, Corey, Otto, & Sprite ( yes his actual name is Sprite) .. all good people... they want to help me... but without the Owner of this shop stepping in and stepping up this nightmare of a UTV continues on. All of them Are Aware of this Money Pit Problem and all agree, That This UTV Needs to be Replaced.. today I leave their office Having been told that the only one who could make this right is the Owner.. He is coming to town next week.. so I'm asked to Just Be a Little More Patient and give them a chance to get everything set up...I ask how much longer .. I'm told, just two more weeks 2 weeks come and go..I give it and extra week..I return to find that not only have things Not been Worked Out.... but All of these people mentioned previously have All Been Fired Great Freaking Day... it's Like Groundhog Day. So if you're considering the purchase of a new recreational vehicle from Jaguar Power Sports, You Need to Hold Off at least until this saga gets Resolved, and the Customer is Happy. otherwise it's Not Worth the Chance or Your Money. Stay Tuned for prayerfully a Positive Review UpDate. Bill J. read more

I Just had my Scooter which I bought from Jaguar Power Sports delivered on 1/19/2026. Brand new with less then 8 miles on it. I only rode it one time. Today 1/21/2026. It would not start, I heard a grinding in the back end. I call Jaguar power sport and they said " They would gladly come pick up the scooter for $75.00 and only charge me half on the labor. Brand new , only rode it once. Do not buy anything from Jaguar Power sports. There service sucks read more

This dealer is great when they r getting ur money after any problems it's like they don't care. Throttle cable broke and stuck wide open and causing me sever injury and that was after calling for help because it wouldn't kick start no concern from dealer. After I ordered a throttle cable and finally got the bike to Kickstart . The Kickstart broke in a full push and causing my legs to be injured severely on the bearclaw foot peg and causing my hip to be injured. So I'm going on I'm making payments on something that I bought to ride and have fun on now and again and can't even get on it to ride now . What a hunk of junk. Sincerely take heed Charles hall read more

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We are so upset about this place. I called ahead to make sure if my husband went in today he would be able to drive off the lot with his purchase. They assured me he would. Then when he got in he communicated that he would need to drive the vehicle home. They said they could arrange that. So he picks out a vehicle, does all the paperwork, gets everything arranged and then at the very end of the transaction they say, "okay you can pick up your vehicle tomorrow. " Don't deal with these guys they are shady and dont keep their word. The only reason my husband ruched buying a vehicle was because he needed something to get to work the next day. Now he's spending over $100 on ubers. Don't ever trust a place that says they can deliver just to get the sale and then doesn't fulfill their end of the bargain. read more

It has now been a year and jaguar power sports don't plan on fixing the side by side they sold me for 25k and won't even give it back biggest crooks in history read more

I would give them a zero if possible. My husband purchased a brand new 2023 odes x5 and it broke down two days later. It took almost a week to hear back from the dealership on how we can get this fixed. After three weeks they finally picked it up. It's been at the dealership for three weeks, no word on its status. Every time we call or leave a message we get no response. We have been waiting for them to solve this issue since the first week of July. It is now the second week of August and we have nothing resolved. After posting several google reviews we finally got a call back from the owner who was completely unprofessional and threatens to sue us for leaving bad reviews. Do yourself a favor and do not purchase from this place read more

Roni B is a fraudulent business owner, he's a deceitful individual and you will never get your ATV back if you return it for repairs and he will threaten to take legal action against you if you post a negative review but I am not intimidated, do not do business with him, 25 grand and a total of 17 months without our ATV, we only had it one month before it stopped working, they refused to return it and informed us they could ship us a replacement with no warranty and we would have to pay shipping costs, would anyone who has successfully sued them be willing to share the contact information of their attorney so I can take similar action because I am fed up with Roni B taking advantage of hardworking individuals. read more

dealing with the salesperson was great its the employees at the commonwealth office that suck, i received my dirt bike on the 22nd of October have not been able to ride yet they fucked me out of the handlebar risers been up there 3 times just to get strung along it is now Nov. 1st still not riding they tell me part was shipped from warehouse on Mon. Oct. 28th but they could'nt provide tracking # here it is Fri. Nov. 1st still nothing have a payment due on the 9th of Nov. on a bike i have not been able to ride, its fucking bullshit, the service mgr. is the worst person I have ever delt with.. read more

On Oct 11th my sister & I went to the Jax store to get bikes. The sales person helping me was Pamela & Cory helped my sister. The bikes were chosen and added to me as I was approved for enough to get both bikes. We were told that the bikes would be delivered to the store in about 2 weeks as they had to come from TX. More than a month passes, NO bikes. In the meantime, we're calling/ texting the sales reps. being told that the actual bike i wanted was not available, but yet I'm already being billed. The sales rep quoted me one price and conveniently added a warrenty and something else that I wasn't asked if I wanted or not. On several occassions I said to the store and the finance company, CANCEL the Contract & the order, there is too much confusion going on, contracts changing, etc... and something doesn't seem right. After saying this several times, as also noted by the finance company, why did i get a call on Nov 14th from Nancy who said she works in their Service dept. saying that the bikes have just been put together and are the at the store ready to be picked up. She claimed to not know anything about the issues. I called the finance company back to see if the contract had been cancelled per my request. I was told that they were waiting on Jax Power Sports whom for some reason would never answer the phone even when the finance company was trying to contact them, nor would call the finance company back (according to the finance company). I gave them the phone number that Nancy had given me and let them know that she had just called and could be reached on that number as she was waiting on me to call her back IF I wanted the bikes. She didn't answer their call....smh. After about another week, and all was investigated / researched, the finance company finally called me back, then on Nov 21st I got the email saying they were refunding my initial payment now that they've FINALLY gotten the cancellation. And yet... on that same day, out of my sister's bank account, Jax Powersports took $465 which was a payment we made towards the taxes & title for one of the bikes that she had put a stop payment on the very 1st time we told them we didn't want the bikes. Who can tell me why they would do that even when we told them WAYYYYY before the bikes were shipped that we didn't want them, and when they had already sent the contract cancellation to the finance company? No worries, it's not over... they will be investigated. I didn't read all the reviews before I went there, I'm hoping someone thinks twice after reading this one. read more

Jaguar Power Sports - The one I wanted. - Motorcycle Dealers Near Me - Jacksonville, Florida

My husband bought a scooter from there in March. Our temp tag expired in mid-April. Since then, we have called multiple times asking for another temp tag or where our hard tag is. Never an answer. They said "Let us call you back" and never a call back. FOR MONTHS. We have called over twenty times since April and nothing has progressed. We have also tried to contact the tag/title lady, and she has never answered the phone once, or given me a call back. This customer service is ridiculous, and there's absolutely zero reason why our hard tag shouldn't be here yet. Y'all need to get it together. read more

STAY OUT OF THIS PLACE! DISHONEST! I purchased 2 Bintelli Quest E- Bikes. Spent $5000.00. Shaun Jackrel (owner) shipped me 2 scratched, chipped, broken parts, with no charger, no pedal assist working, no invoice, no warranty, no manual e-bikes. They r useless w/o chargers & pedal assist.  Shaun (THE OWNER) conned me into accepting delivery saying "its the easy way to deal with the issue" HE LIED! He refused to exchange the bikes for new ones, he refused to refund and void the deal until I got my attorney involved & then he caved like a house of cards. He was not even man enough to face me when I dropped off the bikes he sent out a women to do his job as he hid in the back watching through the cameras what a spineless POS. Shaun has left me no choice buot to notify all of his dishonest, unprofessional and unscrupulous behavior and attitude towards consumers who PAY big dollars for a new product but receive damaged, broken missing parts etc. Shaun & Jaguar Power Sports WERE FORCED to step up against their will by my attorney b/c we were in the right & he was WRONG!  If he has done similar to u its worth the expense to break him down. I notified BBB, the state agencies both local and statewide to ensure his questionable business tactics are known to all. Shaun, be advised these reviews (and many more) will continue & stay up until u learn to respect ur customers! read more

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I feel I should update my review , due to all the things me and my family have been through. Would like to start out this has been a battle for 2 years now. All the lies , deception, and rude slick remarks. Had to get lawyers involved as well because the amount of fraud the place commits , if you want anything from this store you have better chances going on YouTube and buying parts from a junk yard cause that's the quality these people will give you and then lie to your face. Sold us a USED lawnmower sold as new , we looked up model numbers two different models, even had to get a third party to fix the machine. Because they didn't want to take responsibility or assist. STAY FAR AWAY FROM THIS PLACE . BUYER BEWARE read more

BUYERS BEWARE!  On Saturday February 15, 2020 I drove from tampa, florida to Jacksonville, Florida to purchase  a motorcycle I was looking for with a particular color pattern. I found it at Jaguar Power Sports, so when I got there papers were all done and just needed a signature. I asked if I could test drive being that it was used bike, I was denied because I dont have a motorcycle endorsement,  which is understandable and I was ok with it. Motorcycle looked to be in great condition, so I signed and headed back to tampa. when I got back to home I unloaded and took motorcycle for a ride, I noticed a problem with the clutch, so I parked it. and figured I would call them monday morning to see if they could help. Called them on monday to find they where closed due to president day, so I called on Tuesday and spoke Marcy the general manager, and she seems to be surprised by my complaint. She told me that she had ridden the bike before and she never noticed any thing, but she would get with service and call me back. two days later she called back to say that three other employees had ridden same bike and noticed nothing, but on my next day off if I wanted to bring the motorcycle brake they would look at my claim. so I made an appointment with her on the following Tuesday to have the bike back in Jacksonville. meanwhile  during that week I took the motorcycle to tampa elite shop in tampa, florida to see what they thought, and not to my surprise they told me clutch is bad. so I told marcy about this and she said well we will see when bring motorcycle back Tuesday. for a while week I debated on whether or not to bring bike to Jacksonville. I decided not to bring the bike back that following Tuesday because if four people at their dealership are you saying there's nothing wrong with the bike, what is one person's claim that there is. I felt they would not take the time to open up the clutch and really look inside so I made an appointment with Tampa Elite to have my clutch redone. upon opening the clutch cover of the basket three of the six clutch discs we're broken and in pieces, I immediately took pictures and video because not only was the clutch discs broken the clutch basket is loose and has a wobble to it Tampa elite quoted me around $1,100 to fix clutch basket and clutch plates. I told them I did not have that kind of money and how much would it be just to replace the discs they told me $608 I told them to fix it. the next day I tried several times to call Marcy at Jacksonville Powersports only to be told that she was sick and that she couldn't talk on the phone so I emailed her the invoice for the repair the picture of broken discs and the video of the clutch basket wobble. she was in great surprise that all this was wrong she assured me that she would take care of something and that she had to have  a meeting with her boss. after about a week of calls and emails she responded to me by email which I have a copy of that her and her boss met and talked about my clutch issues and that they agreed they would pay me $280 for their cost of Parts on the clutch plates and that if I agree to it she would cut a check that day and send it in the mail, I also did ask her if there was anything she could do to help for the cost in the clutch basket being that it was another $600 repair. it has been over two weeks and I have heard nothing from Marcy I called the dealership several times several more emails and nothing back  next issue with Jaguar Power Sports is that today is March 22,  and my temporary tag expired 8 days ago. once again I called on March 14th to let them know that my temporary tag was expiring at the end of the day and what I needed to do they told me well just ride it and if by chance you get pulled over at least it has a current registration I told him that was not satisfactory enough and that I needed to speak to the person in charge of Titles and Registration I was once told that person is also sick and not in the office so I told her I will call back tomorrow. I called back the next day and asked to speak with the woman in title and registration I was put on hold never to be answered so I called back and asked again I was told she still not in the office and I asked the woman is there somebody else I can speak with she put me on the phone with another gentleman by the name of either Andrew or Shawn and he rest assured that he would provide me with a new temporary tag and send it in the mail that day 8 days later I still have no temp tag no license plate I even called DMV DMV on for me that they have never filled out any title work to receive a license plate. read more

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The worst customer service ever!! Bought a brand new SXS they said would be in 2 weeks, it was almost 2 months. Windshield was broken on delivery, was promised new windshield that never happened. It's been more than a year and we still haven't gotten the registration to even be able to sell or trade it. Without the registration you can't register it to be able to ride on public land. The owner will not even respond. read more

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They sell crap.....ordering parts is like the movie "o' brother where art thou", ordering parts is an geographical oddity, 2 weeks from everywhere, more like 8 weeks???, Ever here of Fed-Ex, or UPS overnight or next day delivery ??? Making or having numerous repairs on these Bentelli scooters, over and over, you could have bought several scooters, or better yet a Honda or Vespa scooter !!! Just look at all the other reviews, spend your hard earned money and don't patronize Jaguar Power Sports read more

I wish i had read the reviews on Jaguar power before buying. The salesman was very helpful in selling me something but they did a bait and switch on me and when we worked that out i got a price reduction but i first had to go through the manufacturer of the vehicle. The follow up after the sale has been abysmal as i have been trying for 3 weeks of phone calls to get this resolved. read more

I bought a Boss 750 for $15k cash and it was never right. Transmission issues which they tried to fix twice. I called yesterday for another appt and was told that they no longer had a service dept and that the transmission was not under warranty. Never buy from anyone if they dont have service dept. This has been a terrible experience. read more

Cool, not sure if Yelp is accurate. I watched a video regarding Yelp priorities on comment selections shown to public.

On Feb 22, someone opened a line of credit at this store. TD bank explained that if employee followed safeguarding procedures then they would have gotten my driver's license and I would had to walk in the store in order to apply for a line of credit. I have never stepped foot in that store and I havent been to Jacksonville in years. This is definitely an inside job. I want to make sure and bring awareness to this problem. I hope that less people will be subjected to frauds and scams because it does affect our livelihoods. It takes 30 days to close but seconds to open. I dont trust these people. Im sure it is an inside job. And Im actually shocked that they did not use the credit while they were in the store once it was approved. They probably would have got caught quicker lol. This is how I know it is an inside job. It was not an act of desperation from one person. I understand business. Your business is failing so you are coming up with criminal ways "white collar" crime to stay afloat. So if the employees were following the rules and guidelines to get the line of credit this issue, this would never happen. Someone in the store is trying to do business the wrong way for whatever reason. Just understand that there are consequences for your actions. I refuse to allow you to hurt anyone else and this very busy person had time today. I pray that whoever has experienced this issue with this organization, that their voice and concerns are truly heard. What is done in the dark, will come to light. read more

I purchased two atvs. One was the wrong ATV and the other one was damaged since day one. Took over a month to get a response from them about the issue and about my warranty. They told me to bring them in so I did. After not hearing from the in a while I was able to get someone and they informed me they sold the ATVs and I was just out of luck. I'm waiting for court because I am paid them 7400 dollars for two atvs that I don't even have. Don't do business with these people. They will lie and steal your money. read more

I have called this place several times for parts because they are one of very few shops open on a Monday. The staff in uninformed on make and models of bikes and parts for those bikes. I called for a part and there was over a $100 mark up on it. I questioned the price and they immediately become defensive and rude. Spoke to manager and he says "maybe you should buy theirs and sell them, you'll make a lot of money". Overall a joke of a shop. Only uninformed consumers will fall for this type of business. read more

I fortunately figured out what kind of joke they are before they got my money. I have been trying to buy a motorcycle from them for 3 days. I got the approval from the lender, I submitted all documentation to lender for final approval, and they still didn't have time to sell me the bike. I would have paid the down payment over the phone and all they would have needed is a few signatures. However, Marcy is the only one who sells motorcycles and she was to busy helping with layaway to sell a pre-approved customer a $9850 motorcycle. I have never seen anything like it before. They appear to not be a serious dealer, they are skimming everything they can off junk ATV Scooter and Electric Bikes. read more

Probably the biggest waste of money ever. I bought a brand new Bintelli scooter October of 2018 for $1599, but of course, with financing I think I ended up paying more like 3 times that amount which- granted- is on me, but I thought- 2 year warranty- I will be good, right? Oh HELL no. So I keep up with all scheduled maintenance at over 100 per servicing, but the thing still loses a muffler while we were riding it and bounces off into oblivion in traffic so we can't find the sucker, but no big deal- it's just louder now. My man uses this as his primary vehicle to and from work, so we need this thing. It's crucial. Jacksonville is a big city and the public transportation is terrible. The ignition switch starts to go bad- I make an appointment to have the ignition switch fixed. I have it brought in. Turns out they won't fix it unless the muffler is fixed, because it would invalidate my warranty. Ooookkkk. So $902.96 later- which I also have to finance because I can't afford that repair- we have a muffler but no ignition switch, which was the problem. So TWO DAYS LATER the freaking muffler falls off again- so not only did I not get the repair I asked for, but I also am paying for a service that was done shoddily and, in my estimation, not living up to the expectations of a very costly service. So they want me to bring it in. So they can bill me for more hours?!? For insufficient work?!? And now the ignition gave out completely which is what I wanted fixed to begin with. So I threw up my hands and offered to just send them the piece of junk for parts with the title in exchange for them trying to do the right thing and refunding their epic fail of a service. Their response? Your problem, lady. So I am telling Ken Amaro. And anyone else who will listen. Do not do business with these people.*** In a subsequent conversation with the Bintelli manufacturer in Charleston, SC, they informed me that in no way do they REQUIRE THE MUFFLER BE REPLACED before performing work on the scooter nor would it have bearing on the warranty. They are going to be conducting an investigation into the conduct of the dealership. I just want a refund for the work that was essentially *NOT* done!!! read more

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They sold me a lemon of a scooter. Almost $3k and the thing couldn't make it a couple of miles down the road. It stahled out in traffic 4 times, we took it back, they "fixed" it and then we drove away and it died in traffic again. We took it back again. It was actually dangerous, and they are refusing to refund me. Stay Away! read more

I bought a 4 by 4 from Jaguar Power Sports on January 30,2021. My grandchildren use it for 2 weekends and the unit went back to the shop. Jaguar Power Sports charge a diagnostic charge to figure out what is wrong with the unit. The unit has been there since February. The motor and transmission are supposedly still on order from China. I have had to make 6 payments on my charge account. I have lost all patience with Jaguar Power Sports. The employees are rude. They do not return phone calls. They like to take your money and not do anything. I will be reaching out to Ken Amaro and or a attorney I also called Synchrony there credit card company and registered a complaint. Do not use Jaguar power Sports. read more

This place sucks! We've bought 2 fourwheelers and one $8,000 dune buggy for our kids and we bought them all brand new with a warranty that we have to bring them in about every 3 months for maintenance and they've had our kids fourwheelers for 7 months now! They give us the run around every time we call and keep changing the price around even though we still don't have our stuff back and working. Our kids will outgrow these things before we get them back and it's sad. They only let the good reviews that are by employees or friends, not real customers be posted on their fb page so others can't be warned. Don't waste or time and hard earned money. Our poor kids didn't even get to enjoy their birthday presents/ Christmas. :( read more

I called and spoke with John he was extremely disrespectful told me I can not have any documents of what was done to my bike. John hung up when I calles back he told me to get my garage. They have had my bike for 8 months. John is the the GM read more

They've been pretty responsive to me and my boyfriend. He's been looking for a dirt bike since moving to FL and they've been great with walking us through the process. Going in person might be the difference for some people? Not sure but we haven't had a bad experience here. It's been a little tough getting to them through their website though, so that's not as great. Otherwise I've had a good experience here so don't let the other ones spook you! read more

If your looking for costumer service for them to return your phone calls, forget about it! Had work done on a scooter, they forgot to put a cover back on. I have been calling for over two weeks, was told is was mailed (three times). I live in the same city as the store and it is still not here. Just ended up going to another store and buying a replacement. I will never take my scooter to this store again. read more

This company say dishonest! That they have to make a video because all of the reviews on here showing their shady business practices but he wants to blame all the customers that were unsatisfied and discount what they said because new customers are seeing these reviews and he has to explain himself. I have several friends that have small businesses that never have to explain themselves there's no conflict with them they go all out to make their customers happy and do it with honesty! I'm not going to back down not one bit it can't be defamation if it's the truth like when you go and you try to get credit and they don't disclose everything and you don't see the prices until after you sign the contract and there's all kinds of stuff they leave out or tell you anything and you're unsuspecting because you trust these people they're like a well old machine whatever they can do to get you to sign that paper and the minute you do you will regret it I am in a battle right now I don't want to say too much but they picked the wrong person I'm going to fight it to The bitter end and I will update you on how that goes and then I'll give you more of the story but he had to make a video to explain all his bad reviews on Yelp I got to give a star to post this but I wish I didn't have to read more

Do not buy from this place. The mechanics are not certified. And they sell bikes that are garbage. The third week I had my bike my whole charging system was working improperly. The brake system on the motorcycle was also having issues. I hired a personal CERTIFIED Machanic who broke everything down for me and told me what was really wrong with the bike. If you do to finance from here : be advised of the 500 $ tracking device that they charge you for for "insurance purposes " read more

No customer service, no inventory, and please don't even try to call to complain. They only take customer complaints from 5-6 pm. I have worked retail for 30 years and I can truly say I have never heard of that. If I have an upset customer, I want to know about it so I can fix it. They don't care. Under new management is what they say. If this is the new management then Jaguar Power Sports will be out of business soon, and seeing all the complaints they have they need to be shut down now. If you are looking to shop at a place that has very bad customer service, no inventory, and could care less if they sell you something then this might be the place for you. Maybe when the owner, staff, and service associates are standing in the unemployment line they might change their attitudes towards the people who pay their paychecks, the customers! Never go here! read more

This place is terrible. This placed isnt a authorized dealer. They purchase from autions and sell used vehciles. I asked them specifically if they could read engine codes from the new 2017 r6 model. I made triple sure they understood what I meant, and they ensured me that they could read the engine code. Apparently they have NEVER seen a 2017 before becuase it took them two days to tell me that they needed a tool different from the older gen model... I could have told you that... Complete waste of time. read more

Please read this if you are thinking of doing business with this company it is long but will be well worth it for you and your money. First let me start by saying Bob the salesman I worked with was a great guy and the review is no indication on him I will explain later why I had to note this. I wrote a review last week and was asked to take it down which I agreed and gave them until today to get back to me and nothing. So here it goes again and better. Now I can only speak of the outdoor kitchens area as that is what I purchased but I assume the same business will work the same way all around. So me and my wife had gone in to the store august 6th looking for an outdoor kitchen was sold on a nice piece and was told and written on paper delivery and setup is 3 to 4 weeks. On top of that they wanted FULL payment up front I did not want to do it this way but was reassured that this was the only way they work so I payed rather than just doing a 50 percent down and 50 on delivery like normal business. That is my fault for paying it all and going against my gut Well last week was the 4 week window. I called in the 3rd week and was told they would look into it and I never heard anything back so when I called last Friday to see what is going on an associate of the place answered and she told me that the warehouse was shut down for covid(I am tired of places using this excuse). Funny though I had to make the phone call not them to tell me this info. Well I asked to talk to my salesman and he was not in then I asked to speak to owner/manager and was told they were in a meeting(miraculously) when I called. No one got back to me all day so I put a review on here and on Google review. Needless to say I got a call from the salesman not even 10 minutes later asking me to take down and I agreed and I gave them one more week to get me an answer and nothing. I texted the salesman yesterday and the owner calls me which is where it gets interesting. He is giving me every excuse said he could not talk on phone when I asked to speak to owner because he is being audited and is on the phone constantly but he somehow found time to call me yesterday when I told salesman that I was going to put my reviews back up. Now needless to say our conversation was not a good one. He told me if I put up negative review he would call my job AND when it came time to deliver the unit that he would delay my lifetime warranty that it comes with. Claims that all warranty runs through him and he would make it hell for me to put in any warranty. Now this is the owner of the company talking to me. On top of the threats to me he told me a bad review on his company could lead to his employee being fired(real nice boss huh). I told him the negative review had nothing to do with Bob. Hopefully you all read this and think twice before giving this place any of your money because you maybe put in the same situation as I am in and no info on my outdoor kitchen that they have almost $7000 of my money and I don't have anything. Please use caution I wish I read a review like this before I went in to look that day. Buyer beware read more

I loved my purchase at first but do yourself a favor and purchase from somewhere else you will constantly have to bring your bike back just for it to still not work properly I haven't even had my scooter for two months I brought it in for and oil change and told them my bike was turning off they said it bc I need an oil change now it's worser now remind you this scooter or brand new I really hate I got this bike from here now they're looking for me to paid for them to fix it when I just had it there for them to fix it maybe it's the mechanic or the manufacturer bc this brand new scooter shouldn't be operating like that read more

WORST PLACE EVER! Where do I even begin? I got a brand new scooter about a year and a half ago. Paid in full. Workers broke a piece of the body off the scooter while loading and promised to replace it....that never happened. 2ND the first time i tried to charge it, it blew up in my face big spark and a big boom. Blew the whole house too. Took it back and they told me they gave me the wrong charging cord?!?! OKAY well that messed up the whole scooter so they had to keep it to fix it. All i wanted was to ride my darn new scooter. It was my only way to get around at that moment thats why i bought it in the first place. I didn't want a broken scooter I want a new one, but he wouldn't even consider it. Their fault they gave me the wrong charger! WELL THREE MONTH LATER, after calling once a month to ask when it was going to be done because no one cares about u there. I understand the parts are coming from China but how dare u make me wait three months. I didn't even want the damn scooter anymore I wanted my money back. FINALLY borrowed a trailer to pick it up and the guys working strapped it down, I watched it the whole way home, it was fine. I get home and I unstrap it and my roommate helps me get it down. The handle bars were bent and more of the body was damaged now. Ugh I'm so mad because I buy something new I want to keep it looking good and new for as long as possible. As soon as I started riding it down the road everything was okay then the peddles just went off and started going in circles and if u got in the peddles way it would really hurt you bad. They were going a million miles an hour. NOT EVEN RIDE-ABLE! U would have to keep ur feet winged out?!?! Not happening. At this point i feel i have been ripped off and my idea of getting a cool scooter was totally diminished.Was not even drive-able. I gave up an took it as a loss. I wasn't calling them back, the heck with jaguar power sports, i was taking it somewhere else. I felt like i just through 1 grand away. I put it away and just pulled it back out. I am finally going to do something about this. Rode it maybe 5 times total before it crapped out. I should have called the Investigation NEWS TEAM on you guys and put u on blast. Look how many horrible reviews you have. Start doing things right. You have let a lot of people down. -KATIE read more

Purchased 2 ATV's for my kids and was promised one would be in today. I call to see when I can pick the ATV up and was told the shipment did not come. This was pre-paid and no phone call to say that the item wouldn't be available. Nicole is very nasty, Called the the manager twice and never got him on the phone but he was available to make a sale the day we brought the items. read more

Disappointed is all I can say, this place has had my kids 4 wheelers longer than they had them. We bought them on Christmas and they rode them one day and stopped working we took them back multiple times to get the same result. I headed back to them as I write this review. I WILL NOT BE BUYING ANYTHING ELSE FROM THEM! read more

On November 13 I went to Jaguar Power Sports located at 7720 Phillips Hwy, Jacksonville, Fl 32256. I bought an Outdoor kitchen including the following appliances small refrigerator, medium grill and a grill egg and its stand. The salesman Shaun Jackrel sold to me all the items detailed above and did a Bill of Sale, only including the 2 counters and did not specified all the appliances were going to be delivered in the Bill of Sale.He told me would take 3 weeks to be delivered actually took 5 weeks. When they delivered the items they did not include the Grill egg and the stand with a value of $3000. I even have the picture of the sale they were having that weekend. I decided to buy the entire set because that is how the salesman SOLD TO ME, including the grill egg and the stand. One more thing I noticed in their advertisements they have in the store. They have the following signs: Example Retai $16,999 GRAND OPENING Sale 13,999 The consumer thinks he is getting the sale but unfortunately is not. It is getting retail price $16,999. when you pay. When I asked they mentioned the sale price is because that counter is cracked. In other words they confuse the customer. I saw all the google reviews after I had this issue. It is unbelievable how people complaint about feeling rip off by this people When I mentioned to General Manager Mercy Moyer that I was going to do a dispute with my credit card company for the value of the grill egg that was not delivered . she answered not to call the company anymore. read more