I had a great experience with Budget Automotive! I was going in for a check engine light and Mr…read more Felix Mungia made sure my vehicle was taken care of. He told me what was wrong with my vehicle and gave me a fair price, he also made sure I knew of other issues (that were soon to be a problem) since I had not gotten it serviced since I bought it and he worked day and night to get my vehicle back to me so I can have it the next day to go home promptly and safe. Thank you, Mr. Mungia.

This is the second time I have had a "save the day" experience with Felix at Budget automotive…read more This time I stopped by to see if I could make an appointment with Felix to have him look at a check engine light and a couple problem codes onstar sent me. He asked me where it was at (I pointed outside in the parking lot) and he grabbed his diagnostic tool and went out to look at it. Then he opened the hood, crawled over the engine and emerged with a broken serpentine fan belt. He went on to say the idler pulley had failed and chewed up the belt. At that point he went to work finding the parts (newer Duramax parts are not as easy to find as you would think) and located the belt locally but the idler pulley had to be ordered from Chevrolet and it would be the next morning before it was there. The next morning Port Lavaca had a severe storm that knocked out all power and communications until that afternoon. I called Felix and he told me the pulley was there but it was the wrong belt they had. I had to be in Kenedy for work the following morning so it was important that I got my truck back. Felix finally found a belt in Victoria and knowing I needed my truck he drove over from Port Lavaca and picked it up. By now it was getting late. I had my wife take me to the shop so I could get it as soon as it was done and Felix would not have to wait on us (we live in Seadrift). To wrap this up he didn't finish until 11:30pm that night. When he finished he was more worried about wiping down the hood, bumper and fender where he had been working than getting paid. The bill was within a few dollars of what he quoted me (the correct belt actually was more expensive) despite all the things he had to do to finish the job. I said it before and I will say it again, if your not taking your car to Felix your not getting the best service and your likely paying too much.

One of the most easily referable experiences I've had in a while…read more I had never been here before, and I drove up and was immediately waved into one of the bays. I told them I need an oil change and also asked about washer fluid and wiper blades. The guy taking care of my car assured me they do everything under the hood and that they would look at my wipers to see if they have the right one in stock for me. Before I knew it, they were draining my old oil, washing my windshield, and changing an air filter under the hood. They also filled up my tires! I think a total of three different people working there told me my back wiper was shot and that it needed to be replaced and they would see if they had it in stock for me. All of them told me that if they don't have it in stock, I could go to another shop to get it and bring it back and they would be happy change it out for me. The 10 Commandments were prominently displayed and many workers were wearing military hats. I was really impressed but started getting concerned this was going to be a really expensive visit. I gave my card and when I got the receipt back, it was only about $102. Highly recommend Dipstix for all basic maintenance.

Dipstix oil change is fantastic! We were ind and out quick and had great service! Thanks!!!read more

Called on a Sunday afternoon for a flat tire and they arrived within 1/2 hour and we were back on…read morethe road again in less than an hour. Extremely reasonable rates and would highly recommend this great couple!

Vickers Auto Service did an outstanding job repairing several of our cars, one very old and a…read morecouple newer models. James Vickers went out of his way to help us on more than one occasion. His prices were always fair.

Stay away from this place!! James Vicker is a liar! Don't trust him!!…read moreMy car got check engine light on. It caused by compression problem according to diagnosis. James gave me an estimate which is 10h of labor and parts that costs around $1,200-$1,300. I dropped off my car on Tuesday 12/1 then I got that back 12/22 Tuesday!!!! Yes, he took 3 weeks for that 10h repair job!!! Who will expect that kind of slow job? His excuse was he is running some kind of side business and it disturbed to fixing my car. I don't care! I guess he doesn't know what priority means. He is unprofessional and insincere. My invoice had 15h of labor plus parts. He's never told me any kind of change of my estimate and never apologize for any kind of delay!! He just ruined my 3 weekends in December!! I got check engine light back on today. This is the worst Christmas gift ever!! He fixed nothing!!!

Great shop. Always willing to go the extra mile. Got me repaired same day…read more Great Service !

Got to my Diesel truck relatively quickly just waited on parts is what took a while very good…read morecustomer service. And was really affordable

2013 Camaro ZL1 Tire inspections and repairs, Great service, the staff easy to talk to and very…read moreknowledgeable, and their store manager is pretty hot too so that's a plus.

Purchased a vehicle from this dealership in May 2024 -- and within just days, serious problems…read morebegan to surface. I returned the vehicle multiple times and made repeated requests for repairs. Over the course of several months, I personally demonstrated the issues to service staff, recorded conversations and incidents, and even installed a dash cam to document the ongoing problems. Despite all of this, the dealership refused to repair the vehicle. As of July 1, 2025, the dealership has still refused to release the vehicle's service records. When the co-owner requested them, they were told "we don't have any," despite the vehicle spending multiple days -- even weeks -- on their lot. Do NOT purchase from this dealership. They will: Refuse to perform repairs -- even those covered under a valid factory warranty Refuse to honor service contracts Deny ever working on the vehicle Blame the customer for "user error" instead of addressing real mechanical issues Let me be clear about the individuals involved: Stephanie Johnson (Service Dept): Offers no assistance and passes customers off to a service manager who lacks knowledge or initiative. Alan Whitson (Service Manager): Refuses to take responsibility, denies valid concerns, and places blame on the customer. Tommy Taylor (General Manager): Acknowledged the issue and even said they would "just go ahead and replace the radio" -- which was never done. Nancy Kern: Handled communication with the DMV during the formal complaint I filed. After that, the dealership refused all service, claiming that I had "taken legal action" simply by initiating the complaint. This dealership is not trustworthy. In fact, they went so far as to issue a criminal trespass warning against a disabled veteran -- solely to avoid making necessary repairs. They ignore warranty obligations, avoid accountability, and withhold documentation that customers are legally entitled to receive.

Honest and they care. Awesome sales and service. We are still enjoying our Suburban 5 yrs later. If…read morewe trade in the future it will be with Atzenhoffer.

The car looks amazing and customer service was amazing!! I couldn't recommend anyone else! They…read morecut their costs to not total car!

I give this repair shop 5 stars. They took good care of me & my car. They were honest & thorough…read more They fixed my car in the exact timeframe that they gave me 2 weeks. I am very pleased with this repair it looks better than new! The paint quality is like stock & they removed my engine light as well. If you need body work in VICTORIA, TEXAS this is the place to go. Thank you VLZ