There were several disappointments with the inspection. The inspector was friendly and had an…read moreextensive checklist and followed a rigorous procedure, but may not have had the necessary experience. When visual external roof problems were pointed out, they were dismissed as "a strata problem", but of course the strata is made up of and paid for by the collected owners. Other visible exterior water stain issues that suggested leaks, were likely not noticed as they were not mentioned in the report. The inspector may have been distracted by "what a great deal the place was", and instead focused on a loose shower tap handle and and older washer water supply hoses. A standard problem with real-estate agents is that they only get paid when a sale is closed, and are frequently over enthusiastic about "what a great deal this is" in order to close a deal. A problem may occur when the real estate agent is the one to select the building inspector based on past experience and previous relationships, as in this case. This is a significant risk to an inexperienced purchaser, who is depending on the integrity of the home inspector, and is using the report as a decision point as well as a negotiation item with the seller. The washer and dryer were discovered to be faulty upon first use after occupancy, and were replaced at the owners cost. There was no reference to the 2022 strata depreciation report, although it was available. The Inspection report is beautifully written, and easy to read, but did not meet the accuracy and thoroughness needs of the purchaser.

Can I bestow more than five stars to Shawn Anderson, "The Home Inspector"? Please? Five stars just…read moreisn't enough to convey how thorough, professional, knowledgeable and just genuinely nice Shawn is. We recently were in the market to purchase a place in Vancouver. The whole process is very new to us. Through Yelp, we were blessed to find the BEST realtor EVER (I will soon write a review for him and his team. Warning: it WILL be lengthy!). Our realtor recommended a few top-notch inspectors to inspect the condo we hoped to purchase. Luck was again on my side, as I chose Shawn to conduct the inspection. All I can say is, wow. Like our realtor, Shawn explained the process to us in a way we'd understand. I really appreciated how these guys know that we customers don't like surprises! Shawn was prompt (actually, he was early for our appointment! As were we. I recognized him from his photo on his website). He brought some super-duper high-tech equipment with him (my husband was quite envious of the machine that "sees through walls", to detect moisture, and other gadgets). He spent A LOT of time, checking everything his website said he would (I recommend checking out his great website as it really explains what exactly a good home inspector does. It has some helpful links to other services, too). As a bonus, he was amazingly nice with a wry sense of humor that really put us at ease, right away. Shawn is too modest to toot his own horn, but our realtor took us aside and told me that Shawn has the highest level of certification in this field, and Shawn used to be a builder, so he has hands-on experience in the actual building of homes. Soon after the actual inspection, we received an email report of the inspection. I cannot imagine ANY report being more thorough. It went over every single aspect of the inspection, and included lots of photos and as a courtesy, it even included maintenance tips for, well, everything (heat filters, fireplace, all appliances, smoke detectors, and more, so much more). What an incredible resource. Look, buying a home is a big deal. At least, it is for us. It's huge. For us, compounding the complexity of this humongous undertaking is the fact that we are not in Vancouver (we're moving from Seattle). There is so much to deal with and this type of purchase is wrought with emotion, along with the actual physical "stuff" and logistics to deal with. It has given us enormous peace of mind to have trustworthy people in our corner, working for US, who know their stuff, who do what they say they will, who follow up and, bonus, who we can relate to and are genuinely nice. Shawn is that person. He has helped to make this whole process of purchasing property as stress-free and, dare I say it, enjoyable a process as possible.

I have worked with this family business for over 15 years…read more They have the highest level of integrity that I have experienced in the home inspection industry. I would strongly recommend them to inspect any type residential property before finalizing you purchase. Bonnie Hastings Re/max Crest Realty Vancouver, BC

I had a mixed experience with these guys…read more The first time we used them, Gary came out and he was amazing. Very thorough and black and white. Super professional and very objective about the house we were looking at. We lost that house to a higher bid but bid on another a month later and called Douville again. Gary wasn't available so his brother Randy came out. We figured the level and quality of service would be the same since it's a family operation. Immediately on meeting Randy, he was the polar opposite of his brother, constantly laughing and kidding around, and was way too friendly with the realtor. In fact, I had to break up casual conversations with the realtor twice. My wife and I were concerned about his inspection within 15 minutes of it starting. Throughout the entire inspection, he was incredibly casual about obvious issues and was unable to tell us anything about most of the questions we asked him; was this wall bearing, why is this wall rotted out, and may other things. He blew off most issues and drew our attention to some textbook problems but then again, was very casual about them. My wife and I knew that this inspection had been a complete waste of money, except for his disclosure of some black staining inside the roof. He was unable to tell us anything else we didn't already know. Here we are 3 months later and the house is a complete lemon. The foundation is leaking, and the heat pump system has failed. There is a very large soft spot on the deck he never mentioned, we did once we moved in, and it's location means we have to rip out the ceiling in the garage in order to properly evaluate it, and it could be a much bigger issue. I could go on, but the main issue was that my wife and I felt from almost the beginning that he was working with the realtor. He was singing the praises of this house from the get go, and it had some pretty obvious issues that he downplayed. We had a bad vibe, not from him, he seemed nice enough, but we strongly felt we were wasting our money and wouldn't get solid advice. He was the third inspector I've ever used, and the other two were excellent, one being his brother. So if you are going to use Douville, make sure you get Gary.

Jeremy provided an inspection for the condo I was interested in purchasing. He is very personable…read moreand extremely thorough in his inspection. He provided many good suggestions throughout the walkthrough of work that should be considered that I hadn't thought of. A short time after the inspection I had a detailed report via email. Jeremy is an easy recommendation at a reasonable price!

Jeremy is a real professional who is thorough, knowledgeable, helpful and thoughtful. He charges…read morestandard rates and I really like that he seems to keep himself updated with latest industry standards and codes constantly. I also really appreciated how flexible he was to work with building requirements for the walk through, and thorough notes and suggestions he gave me. I learned so much from him.

I recently had Aaron come to preform a inspection on a condo I was purchasing. Not only is he…read morefriendly and patient while explaining things, he is obviously incredibly experienced, knowledgeable and meticulous with detail. We bought a property that needs work updating as it has sat empty for quite some time, and felt very confident after he had assessed the property and shown us what that entailed. If I were to have another need for a inspection, I would definitely use Aaron again, I am very happy my realtor recommended him to me!

My family purchased a house and it is 30+ years old and we knew it would require some…read morework/renovations, but we needed to ensure that it was structurally sound and that there were no major surprises. We've had past experiences with home inspectors and they were always a necessary evil, but they never really added a lot of value. Our Realtor recommended A Buyer's Choice. We found Aaron & Jess extremely friendly, thorough and prompt. At the end of it, they provided us with a in depth report, that identified a few unforeseen issues that we were able to address. The inspection gave us peace of mind that we weren't getting in over our heads. We've been in our house several months and have no problems to report. I would highly recommend them!

Angelo is knowledgeable and professional. We ended up doing three home inspections and we…read moreappreciated the honesty and thoroughness from the inspections. Their price was slightly less than other places, too. Angelo was always quick to reply and readily available.

I used Vancouver Home Inspections (Angelo) services last week for a single family home inspection…read moreon a 40 year old home (~3000sqft). We spoke a few days before and he explained the process to me very clearly. When I arrived at the agreed time, Angelo was already there early checking the outside of the property. We allowed him the time and space to thoroughly perform the inspection. He was equipped and used all the necessary tools I would have expected (inc. moisture meter where necessary and accessible). He thoroughly inspected the inside and outside of the property and identified several issues that we would have not been able to find ourselves. Once he had completed the inspection, he performed a full walk-through and showed us the minor and major issues. He provided us with a very detailed report a few days later. In the end we decided not to proceed with the purchase of this property due to a number of issues found. We will definitely request your services again as we continue our property search. I highly recommend Vancouver Home Inspections/Angelo and would not hesitate to recommend them to friends/family. Tip: make sure your sellers clear access for inspection (loft access, electric panels, etc) as this caused us some delay.

Mark and Pierre have both done wonderful home inspections for us. They have saved us from buying a…read moremoney pit of a home filled with Asbestos. As well as one where the homeowner decided to "you tube" the plumbing and the poo pipes ended up flowing into the house instead of out. We did end up buying a duplex which they approved and praised and their home inspection report was the perfect 1st time homeowner's guide to a home. It came with suggestions of the things that need attention annually, right away, right down to those that can wait a bit, along with cost estimates. They even put in what to watch for to indicate the erosion and when to get them fixed. They have always been extremely helpful when we did need a referral to an honest repairperson, for a fair price and livable wage. We couldn't ask for more and they most certainly deserve our highest praise.

Our experience with this company started at about 3 out of 5 stars and quickly became a 0 out of 5…read moreexperience. There were several issues but the biggest and most disappointing was when we specifically pointed out (in writing and verbally) that there are water stains on the ceiling on the 2nd floor, directly beneath the room where the AC/laundry is located. Little did we know, on move in day we would discover a serious leak, where water was actually dripping down into the 2nd floor (see photos). It was exactly where the water stain was that we pointed out. It was a hot day in August and the AC was leaking into the floor below. It's a surprise no new homeowner wants to discover. During the inspection, the verbal advise from the inspector was that there is no evidence of an existing leak, but we could negotiate with sellers to cover costs of paint to cover the look of the ceiling. In writing, these are the exact words "maintain contingency funds for repair/repainting to maintain appearance". At first there appeared to be some attempt to provide follow-up. Even coming to our house afterwards to chat about random things the inspector saw around the house. Unfortunately it's a little too late as the problem was these issues were not discovered before purchasing the house...during the initial inspection! There was no easy way for us to now go back to the sellers and negotiate they cover the costs or even decide to not buy the house. It was now ours and we were stuck with it. We understand that not everything can be thoroughly inspected during an inspection but the leak was something we were especially concerned about and specifically pointed out to them multiple times. This company either a) did not take our biggest concern into consideration enough to take a closer look, or b) they were not skilled enough to discover the cause of the leak during inspection. We paid an AC Technician to fix the leak. It ended up not being very expensive but it still left us being unconfident with our inspection that we already paid a lot of money for. On top of the leak, there were other issues that I won't go into details on. However, it includes major appliances not working, smell of gas coming from the basement, etc. After a few attempts at correspondence, this company has now completely ghosted us. At first they apologized for the delay in response due to being off during Labour Day. We have now not heard back from them since Sept 5th. It's too late for us as we placed our faith in the inspection done by this company and are stuck with this house. However, we wanted to share our experience so others won't experience the same.

Fabulous service. John was extremely quick and responsive to my initial request. He was pleasant…read moreand professional. The report was comprehensive. Most importantly, he was willing to help us understand what he was doing and looking for. He provided a little bit of education alongside his inspection which was greatly appreciated! I would definitely use Wolf Pack inspection again. Highly recommended.

Super impressed. This was my first time getting a home inspection, and I learned more in 30…read moreminutes in the final walk through than I have in a long time. Paul did a very thorough investigation of the property, and provided me with a verbose list of issues that would need to be addressed, and things to watch for that could be issues in the future. Definitely worth your time. Thank's for the piece of mind!

Paul was very thorough and the service provided was exceptional. He went through every detail and…read moremade sure you understood everything he was explaining. I would definitely recommend Paul.