I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.

Dr. Bray has been treating my husband and myself for 9 years. We have had many good physicians in…read moreour lives but Dr. Bray is at the top of the list. She has listened to everything we say and treated us with so many different problems. I don't think I have ever had a more thorough and caring PCP. I also love the staff. Everyone is so kind and professional and I appreciate all the people in that group. They stay busy, but my husband and I never feel rushed. It means so much for a physician to listen to their patients. Sonja Bowman

This doctor was recommended by a colleague in the medical field. Too bad I never got to see her…read more The receptionist said she is accepting new patients, but could not take my information as she is the only one in the office and is too busy checking patients in and out to set up a new patient appointment. She also said the doctor only does one new patient appointment per day when I asked for a back-to-back appointment with my husband. Receptionist tried to discourage me from seeing same doctor as my husband even though she had no idea why I wanted that. This doctor may be great, but I will never know-- no chance to make an appointment. This receptionist's handling of my call just cost this practice the revenue stream from two new patients. Seems like they do not care. Frustrating. If I could have put no stars, I would have. I wonder if the doctor knows how the front office is handling calls.

Very flexible, knowledgeable, and receptive to concerns. If you want to to be heard, and desire…read moreprayer, these are your doctors.

Dr. Kendall is the absolute BEST of the BEST doctors we've ever seen. He is knowledgeable,…read moreprofessional, friendly, caring, and takes as much time as needed with his patients. My husband and I are so grateful for Dr. Kendall and his staff. The nurses are great and the front staff are super nice. Even if takes a little longer to get an appointment - it is WORTH the wait! Best doctor and doctors office in South Carolina!

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

Family Practice. Excellent care. Caring doctors. Always a great experience. Travel an hour in…read moreorder to visit with this practice because it is worth the drive!

My family moved here from Florida a few months ago and I was on the hunt for a new PCP. I came…read moreacross Dr. Knapp on Google and he had amazing reviews so I gave his office a call. Hillcrest Family Practice was such a pleasant experience. First of all, I had labs drawn prior to my first visit and I believe Legra (spelling) took my samples and I dont think I have had anyone better draw the labs. She was simply the best! The front office staff is super friendly and I have not had to wait longer than 5 minutes to get in to the waiting room to see the Dr. Dr. Knapp is thorough, friendly, informational and professional. I am so glad that I decided to give this practice and Dr a call!

You need to update your records. Carolina Internal Medicine is NOT a…read morepart of Bon Secours. They have been Prisma for several years.....and the change has not been positive as far as the care I am receiving.

I scheduled an appointment using MyChart for a new patient visit over the phone. I have updated…read morelabs from a couple months ago on my records and just needed to touch base with a doctor for medication management. On the day of my appointment -- half an hour before I expected the call -- I got a phone call telling me I had to come in person. I could NOT, which is the reason I scheduled on the phone... I was told the cancellation wouldn't be held against me. The front desk lady fumbled around on the schedule and scheduled an in person visit for two days later. I woke up to more news about the measles outbreak and decided it was unsafe to go in person as I have a five month old baby who would have to come with me. Just a few hours later I received a MyChart letter addressed by Brittany Ellis, NP (thought this was fairly unprofessional. Why not use the clinic name?) telling me I was no longer welcome to schedule there because I "canceled" two visits. I canceled ONE visit. They allowed me to schedule a phone appointment and then told me "OOPS! Not sure why it let you do that!" Just very much annoyed I was told the first cancellation wouldn't be held against me since the system allowed it to be scheduled in error. I cannot find good primary care in the upstate and this continues to be true. Cannot wait to move.

Dr.Jason Coben is a wonderful doctor he will sit down and listen to you if you got a problem he is…read morea very caring doctor that really cares about his patients I would recommend him to anybody he is and amazing doctor I've been with him for several years plus his assistant Alissa is amazing to I really love this office

Dr. Coben rocks! This is one doctor that takes his time with you and....he listens to you! He'll…read morealso answer all your questions and then says "is there anything else I can help you with?" That is a remarkable doctor in todays world. I highly recommend Dr. Jason Coben for a family practitioner!

Since dr Burnikel left and my post op was with NP Whitney Sewell, service was terrible. First she…read moresays my leg swelling after 3 months was probably post op swelling, then sends me for ultrasound to check for blood clots which was negative. I wrote on my chart to see if she could tell me something to take for the swelling , she then tells me she doesn't think it was surgery related and go see someone else. If you don't care about your patients or don't know what you are doing, you need to find another line of work. I am going to report her to Prisma home office and also going to check in other places for medical malfeasance. She needs to get more training or another career.

Had a FANTASTIC experience with my recent hip replacement by Dr. Alex Burnikel and the entire team…read moreat Patewood hospital. Everyone I encountered from the front desk staff, my pre-op care, the surgery team and my post op care was great. I can't say enough about how professional, caring and attentive everyone was. And the follow-up care with regards to questions I had was prompt and very thorough. I would HIGHLY recommend Dr Burnikel and the entire Steadman-Hawkins team for anyone in need of hip replacement.