On time, had no issues when I switched up on them last minute. Faris was very professional and…read morevery polite.

they were able to pick me up very quickly. the driver was prompt, courteous, professional and the…read morevehicle smelled great! would definitely recommend.

Jimmy's towed out car locally and did a great job. The car…read morewas locked without key available but they were able to move it anyway.

Amazing business really helped me out would recommend to everyone very nice people. If you ever…read moreneed something done come here.

I've been trying to call you to advise you that you should take a ride thru Brynn marr Villiage…read moreapartments people here with no stickers on their vehicles and there are people that live here not able to park here especially moms who have to walk all the way around just to get to their residence if they don't live here or have a parking sticker they should obviously park in the visitor lot however there's one guy plate #MBC-5811here every day I can't see any stickers on his car if I'm wrong then I'm wrong but he's taking up two parking spots I work 12 hours a day I want to come to my residence and chill but can't do that since he's clearly taking up two spots should be in visitors lot not over by resident parking

Called for a tow of a vehicle that was purchased without an engine. They sent someone right away…read moreand towed it to my house. The price was very reasonable. Great company. Definitely recommend.

A++ I am new to Jacksonville and found myself in need of some minor body work on my Camry. I…read morecouldn't have landed better. From the first phone call to the last handshake my experience was great. I highly recommend Excel .

I had some unsightly blemishes on my interior trim so I asked if the guys at Excel could refinish…read morethe trim rather then me buying a new piece. They were able to repaint the trim and I took the opportunity to add a custom touch to my interior by changing the OEM silver color to a nice tan color. A few days later I was able to pick up the trim piece. The shape and texture of the dash piece did not allow for the painted trim to be 100% precisely masked so Excel offered to touch up some areas of overspray later in the week when the paint was completely dry. I wound up just taking care of the overspray myself and I even added some pinstripes with some vinyl wrap. I'm happy over all with the job excel did was glad they were able to help me out as quite a few shops refused to accept the job.

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

Let me tell you, if you ever need towing or any type of auto repair, I very highly recommend…read morecalling Smith Auto on BELLFORK ROAD JACKSONVILLE, NC! I have used them multiple times for repairs and towing plus inspections along with many other type of repairs. This Smiths Auto ONLY, not to be confused with the Smiths on Ramsey Road (since that owner is a total turd plus i got there for an inspection at 11:15 am and i was told that there only mechanic had to go to lunch first and hes getting ready to leave so i woul have to come back at 1:00 so i drove straight to the very best Auto Repair and Towing Business in Jacksonville on Bell Fork Road, Jacksonville. They finished my inspection in about 15 minutes and took my car straight back. I promise you that you will be more than satisfied having all of your auto needs taken care of there.

My drive side wiper stop working while there's was a rain storm. I called Smith Auto for help as I…read morecouldn't drive it. I gave my information of the car as well. He ordered the part which was not used as it was my wiper was bent and he replaced. Quickly and I was off running. Professional, kind, and quick action. So I have to say if you have any problems with your vehicle call Smith auto Service. I had not gone to them in a long time, but if any issues with my car, definitely going there. The value for the work done was perfect I want to Thank them for a job well done.

Do not trust this company! Billy just attempted to tow vehicles out of our front lawn, claiming…read morethat we lived in an HOA and that the propery owner complained. We own our property and do not live in an HOA. We contacted the sheriff's department and what Billy attempted to do is ILLEGAL. Billy proceeded to come back when he saw we were talking to the sheriff and claimed that we were blowing the situation out proportion and it was "just a joke". Wouldnt trust these people or ever service with them after this incident! ​

My mother and I found ourselves in a scary , dangerous situation we attended a family viewing for a…read moreclose relative in Jacksonville, NC we live in Florence, SC had a blowout three miles from the viewing at 8:30 in the evening sat on the side of the road until 12:30 am with no assistance from the company we called for help. Jones Towing & Recovery was on a call saw us sitting there for hours on their call stopped to check on us and immediately started to assist us. Had us back on the road by 1:30 am arrived home 4:30 am. I will just tell you they were a Godly, friendly extremely polite, put my mother 85 and I 68 at ease right away. Billy and Pam Goines I just can't say enough five star rating isn't enough to give these folks. So many passing cars yet no one stopped to check on us. I recommend this family company to everyone!!!!!! Sheron , Mary.