I hired OlsenDaines for my bankruptcy case in 2025. I would not recommend them, after my…read moreexperience. TL;DR: My lack of confidence in OlsenDaines' data management and organization, as well as staff training and communication, is why I can't recommend them. Your priorities may be different than mine, so here's a breakdown. __The Good:__ They allow you to pay in installments. Total cost was in line with the standard/average (just over $2,000). The lawyer himself was competent, attentive, and personable. We only met once (to review and sign documents), and he ensured that documentation was comprehensive and that I knew what to expect. There was follow-up after the trustee meeting, so I didn't have to wonder. __The Bad:__ I've never dealt with a more chaotic and incompetent office staff. I started off with one assistant (who requested a specific set of documents from me), then a month later was handed off to someone who appears to be disconnected from the process entirely. This person was unable to track what items I'd sent and which I needed to send. Every few weeks, they'd email saying they needed something which I'd already sent. When I pushed back, they'd say they needed something else, totally different, now. They'd ask for things that didn't apply to my case, I'd explain why I couldn't provide those, they'd say OK....then 3 weeks later ask for that same thing. They didn't understand what they were asking for, or why. "The lady who does our filing said so" was the answer on more than one occassion. This meant that I was repeatedly forced to do work they could (and should) have done, like list out every paystub I submitted to them on a spreadsheet, which it turns out they didn't actually need. Even after I paid in full and submitted all the documents requested, they delayed filing and continued to ask me to submit more things (including items I'd already submitted). So apparently the person asking for sensitive personal information didn't have visibility into the data they'd already collected. If they don't have established processes and tools to manage my data, I assume they also aren't protecting it. I was handed off to yet another person after the filing, to sign paperwork. And yet *another* person sent me an update on the case and asked me to leave a review. None of these individuals are who I spoke with initially on the phone, when I hired OlsenDaines. None of them explained why I was being handed off to them. And none of them laid out what to expect from their office during the process--so each handoff was a worrying surprise.

The help I got from Olsen/Daines/Tim Coleman was outstanding.They did a very good job. Always kept…read moreme informed and if I had a question , it was answered on same day. I was very pleased with their service..thank you Tim Coleman and Olsen Daines Larry & Cindy Koch

Randy Jameson is professional, responsive, and attentive. He walked me through every step of the…read moreprocess and always answered my questions. He provided advice, information and was creative with solutions to the problem at hand. I would recommend him to anyone needing representation. Both him and his office staff promptly returned emails and calls. His fees were extremely reasonable as well. With Randy, you won't be let down!

I have been a client of this law firm for almost 3 decades. However, after communicating for more…read morethan 7 months via telephone and email with both the front office receptionist "Amairani" as well as the office manager "Michelle" I will be taking my business to another attorney. Phone call messages are not returned, multiple emails are ignored and the few responses, to my many emails that are provided are flippant and unprofessional. Previous experiences with the actual attorney at this firm have been positive, it is unfortunate that these two ladies unprofessional ish and incompetencies are driving away all of their existing customers.