Mr. Bollmann, both owner and optician, was incredibly welcoming, accommodating, patient, kind, and…read morefriendly. He spoke English well, proved to be incredibly competent, and truly cared about my experience at his shop (they will even serve you coffee, if you like). I appreciated the meticulous care he took in administering and explaining the results from my eye examination; he was equally patient in educating me on my eyeglass options. He even, per my request, provided two original signed copies of my bill (one for me and one for my insurance company). My overall experience at his shop, which could have been very daunting for a nonspeaking German, was incredibly pleasant and surprisingly painless. If you're looking for a super nice and skilled optician, I would highly recommend you contact Mr. Bollmann (preferably by email, the address for which is located on their Web site, as his staff's English speaking skills are not as advanced as his - which is surprisingly given that one of his staff members looks like she is two decades his junior!).
