It is impossible to make an appointment with a doctor because his assistant Monica has a disgusting…read moreattitude towards potential patients who do not speak English well. I came in person twice, but she does not want to make an appointment with a doctor for me because my English is bad and I do not understand her questions. At the same time, she speaks very quickly without stopping, so that even Google Translate cannot keep up with her. She calls me on the phone, I ask her to send me a message because I do not understand on the phone, she agreed, but she did not send anything. And when I came in person, Monica told me that I must come with a translator. Because of such assistants, it is impossible to get to the doctor. Because of her, my whole day was ruined and time wasted. The most important thing is that I cannot get to a doctor who can speak my language.

It's really a shame that the first point of contact is the office staff because the customer…read moreservice is absolutely terrible . I have been a patient for many years and have tried to overlook the front office, but had my last straw this week. The receptionist at the Hickman Mills office actually shouted at me when I told her I had been on hold for 40 minutes. She refused to take a message down regarding my prescription as well and could not have been any ruder. Like I said, it's sad because the doctors and np's are all wonderful, but I am not going to accept being treated like that. There are way too many other choices.

I met Dr. Uddin in person after speaking on the phone and filling out information for my…read moreappointment. He is an excellent Psychiatrist. He spent time asking me pertinent questions and listened to all my issues, fears and needs. He had a plan for further wellness with a Med change and gave me a step by step plan on how to proceed for wellness. Very nice and comfortable to work with.

If I could give zero stars I would, but unfortunately 1 star is the bottom limit that it will allow…read moreme to post. Dr. Uddin was my psychiatric provider, briefly, during his residency. He wrote a quote in my chart that was something I NEVER said, and then made a faulty diagnosis based on those words that I never said - for a condition that psychiatrists don't even treat, therapists do. When I saw this, I was concerned and followed up with my therapist about this diagnosis, which enraged Dr. Uddin and he stormed out of the office during our 3rd meeting and I had to have several talks with his attending physician who picked up the pieces from his awful treatment of me and refusal to consider that he had made a mistake in - again, I repeat for emphasis - putting something in my chart that I never said, after meeting me once for 15 minutes, and his notes were timestamped 2 hours after I had seen him so he clearly entered it from memory and made it up as he typed it, and then used that made up quote to justify a diagnosis for a condition that is treated in therapy, a condition my therapist (who i met with for 50 minutes every week for 2 years, and who has been a practicing psychologist for nearly 20 years vs Dr. Uddin being in his residency at the time, that is LITERALLY IN TRAINING and asserting that his expertise was greater than hers on a condition that is actually more within her scope of practice) says that not only do I not have, but that is a gross misdiagnosis. When confronted he threw a tantrum and stormed out of the office, but only after waffling through contradictory excuses such as "it was a typo" yet refusing to amend the chart for his admitted typo. Dealing with Dr. Uddin's ego disrupted the care I was seeking as my appointments became about managing his ego rather than seeing me as a patient. How can a psychiatrist treat a patient if he will not listen to and hear them, and if he puts his assumptions about a person on a pedestal? Not only did he do that, but when he took over my care (due to being seen by KU Med my care team changed every year as residents rotated through clinicals) he arbitrarily changed me off of a drug I had been on for 2 years because he just preferred the other drug, and the drug he switched me to was a different class than the drug it was replacing - and that drug class caused horrible side effects for me that landed me in the hospital for a full week. Avoid this practitioner at all costs. It has taken 2 years to get back on track with my care after the work that needed done correcting his negligence. This man has no business being trusted for your mental health care

Great staff and doctors here at North Kansas City Internal Medicine. Make sure you have your…read moreinsurance and always book an appointment first to see the doctor. They are very clean and prompt and they take their time to listen to your needs and problems.

Been going here for years, happy with the care, went in every 4 months as per Medicare rules…read more Medicare rules changed and we can now be seen every 3 months so, naturally, they schedule us accordingly. This is what I think happened. Seeing patients every 3 months instead of every 4 months represents a 25% increase in patient load. They did not increase the staff by 25% to handle the increased load. It is impossible to get in touch with anyone in their office. Patient portal ignored, call and you get a recording, leave a message, ignored. I have an expired prescription, Advance Diabetic Supply tried to get it renewed, ignored. Multiple attempts by me, ignored. Thinking of moving to St Luke's.

My calcium level was a tiny bit too high so a nurse at Hellman and Rosen told me to stop taking…read morecalcium and vitamin d completely. I didn't do it because I have osteoporosis. I had an appointment with Dr Rosen and he told me that an exercise that was good for osteoporosis was swimming. He was 100% wrong. Swimming does nothing for osteoporosis.

I have been going to Briarcliff since I moved to Kansas City in 1984. They have the best doctors…read moreand staff in the city.