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    Janigian Retina Associates

    5.0 (1 review)

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    13 years ago

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    Rhode Island Eye Institute - Still haven't gotten a call back on that appointment. How absurd for a doctors office.

    Rhode Island Eye Institute

    1.7(111 reviews)
    1.8 mi

    Just a few things to note, so buyer beware:…read more -I went in for a routine, annual eye exam, which is 100% covered by my healthcare insurance. However, this was billed as a "diagnostic" exam since the provider "found" dry-eye syndrome, something I never complained of or has trouble with. Result: $30 co-pay -A prescription for glasses or contact: An additional $60 -A "contact lens fitting assessment" (considered to be 'cosmetic') even though this has not changed in year. Result $70 Total Bill for an routine eye exam: $160 Be VERY skeptical of this place. I understand the contact lens fitting charge, as I have paid for that in the past, but the other two (2) charges are pure 'junk fees'. Needless to say, I will not be going back to this place.

    The doctors at the insitute are OUTSTANDING. Sad;y. this review is long overdue. Since selling…read morethe practice to ReFocus, the staff at the check in desk and on the phones are deplorable. Staff turn over a lot and while you can find someone who is friendly, that is few and far between. Rude to patients is an understatement. Thuy are seen and heard talking nasty to patients, even going out of their way to not accommofate you. Like myself, most of the patients are older and I think they belive it's ok to be rude to the seniors. Their billing is done by another company - and often payments are not attached to your account properly. If you are lucky to have a doctor that can see you in Barrington, SK or Fall River, make the drive. Their staff are not rude like they are in providence. Be prepared to sit on hold to get a message to your doctor, or to be disconnected when someone finaly pick up. It is sad this is how things are run now, but do have faith that your doctors and their team of medical proefessionals that work with them will go above and beyond for your care. If you can stomach the bs with the front office staff.

    Photos
    Rhode Island Eye Institute - Optical Department in South Kingstown

    Optical Department in South Kingstown

    Rhode Island Eye Institute - Pranjal Thakuria, M.D.

    Pranjal Thakuria, M.D.

    Rhode Island Eye Institute - Optical Staff in Providence

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    Optical Staff in Providence

    Janigian Retina Associates - retinaspecialists - Updated August 2026

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