I love visiting here when I am in South Haven. They carry a lot of nice brands, and the staff are…read morealways so nice. Birkenstocks, Patagonia, Goodr, and Toad and Co are some of the brands they carry. They have men's and women's clothing as well as some gift items and accessories.

They do not refund purchases even with a receipt. They will give you a gift card BUT it is only…read moregood for a year. They will exchange, however if they do not have your size you are SOL and get a lovely gift card instead. Store was clean.

Just had the best, quickest, most personal and easiest customer service experience w this store. I…read morewas shopping online and hit a snag w a discount in cart for an order I wanted to place. I called their number, got a human immediately. He corrected the problem and called me back in 2 minutes to tell me it was fixed and I could place my order. It takes 5 minutes just to get past the bots on most customer service phone numbers to get to a human these days. If stores want to build loyalty and good will, it's simple - human connection - and value your customer's time. I'll try to buy anything I can from them in the future instead of the big websites that take humanity out of the shopping experience more and more each day. THANK YOU MAX!

Love the wide variety of shoes and clothing! The best selection of winter boots, summer sandals,…read morekids shoes, Cotopaxi coats, and active wear

I'm writing this review on behalf of my 82 year old mother. I'll keep this brief. The woman helping…read moremy mother today didn't have a name tag. From the very beginning her attitude indicated she didn't want to help my mother order her diabetic shoes. She tried to say my mother didn't remember what she was told by Mike last year when she ordered her shoes. My mother is elderly, not stupid. Seeing my mother upset infuriates me. The woman stopped helping my mother without saying a word. She started helping a woman whose business she wanted. My mother finally left, and she'll never return, which I suspect is what the associates at this store want. May you all have the day you deserve.

Five stars for the shoe repair downstairs. The owner brought life back to one of my favorite…read morehandbags and repaired another which I thought for sure that I would have to toss out. Repair is a lost art. I hope the owner has an apprentice.

Good customer service and knowledgeable staff. I bought myself a pair of bionic boots 60% off …read more good deal!!

I loved going in and looking around with hopes of scoring a wonderful pair of shoes…read more Unfortunately, with the new no dog policy, I won't be stopping. I understand that you have the right to your policies, but I also have the option to spend my money elsewhere. I still like your store, but given when I have a free minute I walk my dog, it looks like our paths won't meet up. I'm so sorry that your experience was so negative that it drove you to implement this policy, but it seems unfortunate given the number of local and visiting dog owners. I truly don't like the direction the town is heading.

EDIT.......I raising rating to 4 stars. The rental boot WAS open Monday 7/21 and the employee…read moreworking was great (sorry I didn't get his name). Not going for 5 stars due to the response of the business reply. States that they do not open when yellow flags are flying at the beach. 7/19 we were at North Beach from 830 a.m to 3 p.m. Sunday we were there from 9 a.m. till 3:45 p.m and the flag nearest to where we were was green the entire time (near the line of the private beach). If NOAA and city communicated incorrectly, business should have a conversation with them. After we were able to rent paddle boards we did enjoy using them for the full time we rented them.

The best selection of Ray Bans, Maui Jim's, Oakleys, and Costas. A wide variety of name brand…read moreclothing, shoes, surf boards and paddle boards. The best paddle board and kayak rental location!

This place was better than the typical cheapo tourist store of printed shirts with local sayings…read more It seemed much more curated for individuality instead of mass-produced (even if it is, which I'm not sure of). They had a great assortment of hats (one of which I got), and the prices, while somewhat higher than those tourist trap shops, were not outrageous at all, and the items seems of good quality. They had a front desk guy also complimented me super cool red, white, and blue New Balance shoes, so I felt cool... so there. Shut up and buy something neat.

Great selection of trendy cute active wear and the service is great! They helped us put together a…read moregift wrapped birthday present!

Emma's has such a great selection of trendy, reasonably priced clothes & accessories! You will…read moredefinitely find some gems here, I promise! They have a cologne called Ocean & it is literally vacation in a bottle! Staff is always friendly & helpful! Enjoy shopping!

During our midweek pop in to downtown South Haven, we happened upon Emma's Boutique and both my…read morefriend and I ended up purchasing a few adorable dresses from here! The prices are SO reasonable, especially given that it's a "boutique" and my mind automatically goes a couple dollar signs up when I think of boutiques! I was truly shocked by the prices and how reasonable they are, even for the full-priced items. Not to mention their sale racks, in which things were even more discounted! The store is also pet friendly, which is a huge bonus because both my friend and I had our dogs with us! Everything in here was so cute and well curated - I truly wanted to buy so many things here! Happy that they had good fitting rooms as well where we could try on all the items before making a decision and that the one person working the store was so so friendly and helpful as well! An all around great experience - much appreciated! I will definitely be telling all my girlfriends to stop by here whenever they find themselves in the South Haven vicinity! :)

If you like to find clothing that's got flair, is reasonably priced, and good quality, Grins is…read moreworth a stop. I appreciated the owner's keen eye for what pieces can work well together, and many include a piece of jewelry to tie the outfit together. Some beautiful sweaters for fall were available in a knit that had shades of blues and purples that were just stunning, and I'm looking forward to wearing the scarf I bought. Helpful staff and a few dressing rooms round out the experience.

From the owner: Grins offers unique men's and women's clothing and shoes, accessories, jewelry, vintage sign…read morereproductions and other gifts with a friendly, helpful staff to assist you.

I had a pair of Naturalizer shoes I absolutely loved, but the left sole cracked completely. I…read moredropped the shoe off to be repaired and the fix is holding up very well. Would definitely recommend. Last of a dying breed of craftsman.

This is an older gentleman who does great work at a fair price. He won't kiss your butt, deal with…read morenonsense or take credit cards. No high tech, no social media. He is as nice as you are to him, I love this guy! Have used him for years, anyone who has a problem with it is a high maintenance princess. He will treat you right, just don't expect a desperate toady. Its shoe repair, FFS. He's not tripping over himself to beg for your Yelp approval, I find it refreshing.

My husband and I came in because I needed socks. They do have good options for shoes, and my…read morehusband ended up getting a pair. I was looking for hiking shoes and had anplace in mind to get them, so I only walked out with my socks. I can see myself getting shoes just for looks here, but thry didn't seem to have anything I could do what I wanted to do without getting blisters. Their socks are really comfy for a pack that was 10/$10. I can see this being a decent place to get school shoes and they did have some cheap shoes for only $13. They are a pretty average shoe store overall and their employees were friendly and helpful. I will most likely come back for socks.

when I purchased a pair of shoes 10 days ago, the clerk was very very nice, but when I returned…read morethem today, she was so rude that I will never go back. I also did not expect to have to have to go through so much to make a return. Most stores nowadays will give a refund back to your charge card without having to give phone number and address if you have your original receipt.