PLEASE READ THE FINE PRINT, my agent Katharine Werme Hermson completely railroaded me. She told me…read moreI had an offer on my house for asking price and $4000 in closing costs. I accepted this offer and signed electronically. In my initial disclosure to list my home, I did NOT offer up my washer and dryer or my basement refrigerator. When I moved out of my home of course, I took my belongings. I gave my new buyers the keys 4 days early. The next day I received a call from Katharine stating "I know you didn't want to leave the washer and dryer, but you signed the closing agreement stating you would leave it for the new buyers. They want you to buy them a new set at $1,700". I trusted this woman, I purchased and sold 2 houses with her. I didn't read the fine print, I trusted her to tell me what I was signing. Lesson learned the hard way. Do not use this agency and especially Katharine.

Unethically motivated to sell your home and then let you deal with the fallout. Still dealing with…read morelegal issues a year after property sale due Jaqua's realtors. No one in management helped in any capacity. Stay far whether buying or selling.

Want to thank Kim Williams for working hard and helping me find my new home. Will admit we ran into…read morecomplications which were out of our control, but she was very helpful through the whole process! -Scott

I would like to give a loud shout out to Neil Meadmore with Remax of Kalamazoo. Even though he was…read morethe sellers agent he went out of his way for all parties involved. And when the sale became rocky. He sailed is through it with great confidence and finess. He's upfront, sincere and extremely patient ! Awesome guy to work with!!!

We had the greatest lunch here- food, service and atmosphere were all perfection! There were so…read moremany things on the menu that we wanted to try but we settled on an appetizer and three different sandwiches to share. Yummm! We will definitely be back the next time we are in the area!

Scoped out the space recently with a group doing some location scouting for ab upcoming event. The…read moreevent coordinator was an top of everything with great suggestions, enthusiasm and realistic expectations. This would be an amazing space in which to work. Love the modern decor, the flexible floor plan, and location.

Madi was running an Open House in Portage, when I came through. She has a lovely British accent,…read morebut has been in the U.S. For many years. I explained my situation: Newly divorced and clueless about the process of buying a home. She is an excellent listener. We exchanged phone numbers. Within two or three days, she had dropped off 3 huge binders of step by step info on buying your first home. (Drove them to my then current house) Madi is always cheery, even through the major setbacks. (And there WILL be setbacks, in this process!) She had no problem showing me multiple homes over several months. She never balked, even if the home was a bit higher than my budget. Madi got to know me. She stayed in touch with me, even if we weren't looking at homes that week- I'd get a text or email. With her support and guidance the stressful process of buying a home went so much smoother! I highly recommend Madi Meisner if you want to buy or sell a home!

This place doesn't even deserve one star. If I could give a -5 I would. Worst place I've ever lived…read morein Kalamazoo. Here are the countless reasons why: Reason one: Refusal to prorate or reimburse me for the month of August. When I moved in the 25th of August I paid for a full months rent knowing I would be able to live there the full month of August the following year. But there are 2 weeks that I will not be living in the place, and still am being charged for them. When I called to be reimbursed Shainna Nelson told me she would give me what i asked for if I had been less upset. As a college student who does not have an extra $200 to give to be homeless for two weeks it is understandable why I would be upset. When I asked to speak to her supervisor she informed me she was the highest of command. But then throughout the conversation, her answer to my other complaints was that it wasn't her decision and she didn't make the rules. Disrespectful and terrible with costumer service. Reason 2: Maintenance request go unnoticed and are never fulfilled. That goes without need for explanation. They don't take care of their properties and it is evident. Reason 3: The amount of rude texts received throughout the year detailing various things I was expected to do. Including cleanup outside the home that a grounds crew is expected to take care of. If you aren't looking to be ripped off and would like a nice place to live, this isn't it. Don't waste your time or money making these terrible people rich.

This place is a joke. Lived here for 3+ years while at WMU and the management was always awful. The…read morerent was increased in the last year for no apparent reason, literally not a single update or advancement to the complex. They claimed they were going to put in grills, but never did so. Speaking of grills, they don't allow them either. Trying to communicate with Shaina is such a pleasant experience (SARCASM). Subleasing was an absolute pain in the neck trying to work with her. She took over management over the past year or two and is unprofessional and condescending. When it comes to subleasing, they will take your security deposit even if you find a sub-leaser and they will charge that sub-leaser a full-month's rent. It's literally a money grab. Their reasoning for taking my security deposit was because, "I ended my lease early." Again, even though I had a sub-leaser sign on to the lease and there wasn't a dime of rent not accounted for/any damages done. Shaina runs the property, yet she will ignore calls and not even leave voicemails explaining reasoning for calls. All around, just not professional or very good management. I highly recommend you look elsewhere. If you can't find anywhere, live in a cardboard box instead of this place!