I couldn't be happier with the experience. The arrangement was absolutely beautiful, fresh,…read morevibrant, and thoughtfully designed. You can really tell they put care and creativity into their work. The service was excellent as well. They were friendly, responsive, and made sure everything was delivered on time. Whether you're looking for something elegant or cheerful, they really know how to match the flowers to the occasion. Highly recommend this florist for anyone looking for high-quality blooms and great customer service!

The recipient of a beautiful pink cyclamen was surprised and very delighted…read more Thank you for your part in this!

Sent some flowers to a relative in Montreal. Flowers arrived fresh and looked just like the photo…read more 10/10 customer service and value for $$$

I was extremely disappointed with the customer service I received from Westmount Florist…read more I ordered an orchid plant online as a gift and even called the store beforehand for a recommendation. The assistant helped me make a decision, and I proceeded with the order. We communicated by email since they needed the recipient's full address and phone number. I promptly provided the information--but never received any confirmation or update to confirm that my order was being processed. It felt like my request had gone into a black hole. The next day, I followed up by phone since I hadn't heard back. I spoke to several people, none of whom could find a record of my order. Eventually, I reached the person who had taken my order, and I re-sent all the delivery details. She assured me that the delivery would be completed that day and that I would receive a confirmation and receipt. To my surprise, she called back less than ten minutes later asking for all the same information again--apparently, my order had been misplaced, and she couldn't even recall what I had purchased. She again promised to send a confirmation email once the order was finalized. Once again, no confirmation arrived. I had to call yet again to follow up, only to be told the delivery had already been completed. When I asked why I hadn't received any confirmation, they realized they had "made a mistake" with my email address. I find that hard to understand, considering they had successfully emailed me earlier to request the delivery details. This was an incredibly frustrating experience from start to finish. I expected much better communication and professionalism from a florist with Westmount's reputation. Lesson learned: don't be fooled by the polished website--what you see online does not reflect the quality of service you actually receive.

The recipient of the floral arrangement received it in a timely fashion!…read moreI'm relieved, as sometimes navigating for services can be a bit of a challenge if you are French-impaired like I am.

I live in Denver, Colorado and my girlfriend lives in Montreal. I wanted to get her something for…read moreValentine's Day. Searching "Montreal flower delivery" brought this place up first. The website looks nice and is very simple to use. But these guys went above and beyond to help me make sure my girlfriend got her flower and chocolate. I had a sudden address change, the morning of delivery. (Which was Valentine's Day, and I'm sure they were very busy). I called them up and they were able to get the package to the new location and everything went smoothly. Wonderful customer service and went above and beyond to make sure she got everything. Thanks so much!

Used to love that place, was my favourite florist , it changed over years, became more a gift shop…read morewith overpriced items. Less choices for fresh bouquets. Last two experiences were subpar. Valentine day , only ready roses at 3 times the price. Lately at Mothers day , mediocre arrangements at high prices no other choices even for small adjustment on ready made arrangements and no alternatives. No thanks. End up buying from another florist. Hope they go back to what they used to be.

Very prompt, and created a gorgeous arrangement of white roses, light blue chrysanthemum and royal…read morelilies in under two hours from a long distance order. Very patient service and artistic work.

absolute works of art. I recently ordered table arrangements for my parents 60th wedding…read moreanniversary supper. the designer captured beautifully a balance from my mothers bouquet keeping the style classic but adding a contemporary feel. thank you so much.

They have a great selection of flowers . The store is just beside the SAQ . So we can go for a date…read moreand buy wine and flowers at the same time . They are open Late at night around 20 H 00 every day . Very practical . They delivery with uber and door dash .

Very good Service and the lady was super nice with me. I came looking for flowers for a loved one…read more Esther was the name of the person who helped me. 10/10 would recommend. I am leaving with exactly what I came for. Rainy day and the package kept the flowers in tact.

Love this place! The owner is a lovely woman who's been in the flower business for over 35 years…read moreand always knows what to recommend me based on the info I give her and she always gets it sooo right. Everytime i visit here I leave the store with a crazy beautiful bouquet and a smile on my face because she's also funny! Plus the prices are super reasonable for the quality/beauty/freshness of the flowes and the care that you get. Today i walked in there saying "I need flowers for my boyfriend we had a fight last night and I wanna make it up to him help!!!" Peep my photo for the bouquet she made me! I highly recommend

Following my last review, the owners were very nice in following up with me to make up for the last…read moretime. They prepared a bouquet of exotic flowers which lasted over a week. I can say that their gesture left me with a more positive experience than the last :-)

Where to start : The owner is awesome and his team as well, the service is incredible, you can…read moreleave him "carte blanche" and you know for sure that the result will be impressive. And what to say about the selection and the price! This is where experience, professionalism and quality meet, along with a lot of empathy. I've been going there for years, and I will go on forever.

We were searching for a florist to get last minute flowers for a surprise proposal. The owner was…read moreso sweet and helpful. He made us feel special and beautifully packaged our roses. Thank you for rescuing us.