I would not recommend this clinic. They completed my initial test but never followed up, and I had…read moreto repeatedly reach out for results or next steps. The lack of communication and accountability was very disappointing. I felt like my time was wasted, and there was little concern for resolving the issue.

I have received services for my 3 children with this company. We have had 3 different therapists in…read morea few years. COVID was a difficult time because therapists focused on infection prevention as well as work with my kids. We also took time to work on home programs. I know my therapists cared for my kids and the agency always answered my questions or helped with a positive attitude. This is a great company.

Working with their staff is always a pleasant experience. Cindy Strother is always professional…read moreand extremely knowledgeable yet still warm and friendly.

Their office staff tried to force me to move my mother to another establishment. They felt like she…read moreneeded more care which would require additional costs. My mom could not afford that. They were literally trying to bully me into moving her and I refused. I went with a different home healthcare, and my mom is flourishing, and she is still in her original home a year and a half later!

I visited here today and I am so impressed with the community and facility. I started out in the…read moreRehab Center for my meeting. The staff was amazing, very warm and friendly. Even the patients greeted me as they were connecting for a card game. Then I moved over to the Memory Care building. The caregivers were all so wonderful with the residents, the staff knew all the families by name and the history on the residents. Jennifer in Marketing was explaining so many different ways to make residents feel at home in their new home. I was able to tour the model. From the large living area to the vert brightly lit closets, very resident friendly. And the bathroom has a heated tile floor. I thought about staying! All inclusive, excellent pricing and well worth the drive from anywhere in the Dallas area. I would have loved to have had this option for my Mama.

DO NOT TRUST YOUR LOVED ONES WELL BEING WILL BE RESPECTED. The care is inferior at best. The care…read moreis 1 out of ten. Minus the two thoughtful and empathetic CNAs it would be 0. Anything less than 9 is acceptable but that's difficult to find in short or long term nursing and rehabilitation facilities. As a retired Army Nurse, I understand this. I thought I did my due diligence by using Google reviews, Yelp reviews, a list given by Medicare and the accepted facilities to consider by Medicare/Medicaid and United Healthcare. CHECK HOW MANY REVIEWS WERE GIVEN AS WELL AS WHAT WAS SAID. 5 REVIEWS IS NOT ENOUGH TO GO BY! My mother at 97 years of age is strong willed yet not demanding, has a will to continue living, does her best to maintain as much self care as possible but here, her emotional hopeful attitude and dignity and will were highly degraded which I had never seen before. She was broken. The only time she ever stated she wished the "LORD would take her". She was left to sit in feces for up to three hours out of a few times and daily, in her urine saturated diapers for hours, yes, hours. Repeated call button requests ignored, "I'll return" was hours later then treated poorly when she did get the issues addressed. Served meager amounts of poor quality food, all but two CNAs disrespectful, negligent, demeaning, negative, etc.. only two days of good physical rehabilitation care in two weeks. The times I tried to and connected to facility coordinators the problems were promised to be address but went unchanged. I'm filing a report to APS, HHS and Medicare. After her release from the hospital from a fall occurring at Le Reve my mother was placed at my second choice AVANTE Rehabilitation she is now receiving good quality care. Three days with just a few minor incidents. Update: The care at AVANTE in Irving was superior. Night and day comparison. Good food, empathetic caring staff. Two very minor incidents in two weeks that were addressed and handle positively.. Should my Mother need long term care, this will be the place if they have a place for her.

My friend's family member was a patient at this facility and everything exceeded expectations. It's…read moreclear that the staff really care about helping patients get better.

This group of therapist and nursing staff are amazing. The do what is best for the patient and…read moreprovide quality care