Was knowledgeable enough and reasonably priced, we were customers for years. Then last year we had some changes and after our taxes were done there were questions. I was ghosted and after multiple calls, Dillon never responded back to me! I don't operate that way and have since found another tax preparer. read more

My daughter paid Jasicki Tax & Financial Inc in Champlain to complete and file her state of Minnesota and federal taxes for 2021. This past May the state of Minnesota garnished her refund for overpayment of her property tax refund. She asked me to help her figure out why they did that. A quick call to the State of Minnesota (is there such a thing?) and I was informed that there was no return filed for her for 2021. I reached out to Dillon at Jasicki as he was the preparer that completed and signed her return. Always got the answering machine or left a message with the always pleasant lady that answered the phone. Once on May 19. Three times on May 27. Twice on June 3. Four times on June 4. Twice on June 6. Again on June 26. Twice on June 27. Concurrently during this stretch of time, I sent out numerous emails requesting information and seeking guidance. NOT ONE TIME DID I GET THE COURTESY OF A CALL BACK OR A RETURN EMAIL. I had to literally catch Chuck answering the phone almost 2 months into attempting to contact them to have a conversation with him. Extremely frustrating and disappointing given that she paid them to prepare and file, and interest and penalties accruing daily. So, what happened? They filed the federal return but it was not accepted for reasons not provided to her at the time. They did not even notify her that her return was not accepted. As the filer they got notice but failed to communicate directly with my daughter that they needed more information for the return to be accepted. It ended up being a 1095 health insurance form that was never discussed or requested when they prepared the return. When I finally got Chuck on the phone, he transferred me to Dillon and in 34 minutes we had it worked out. Simple right? All could have been handled at the time and saved the $435 in penalties and $257.08 in interest. I would ask them to cover the costs incurred due to their pathetic lack of follow up, but they don't answer emails or return phone calls. Do yourself a favor and have your taxes prepared elsewhere. read more

I did my takes with Chuck from 2002 to 2011 and then moved to CA, once I moved back in 2018 I was quick to come back to do my takes with him because of his approach to help his customers, I have always felt like he cares and invests the time to make sure every customer feels like the only one. read more

Chuck has been doing my taxes for over 10 years, he is very knowledgeable he keeps up with the update and does a fantastic job I love going to him and I will continue going to him. read more

I used Ron Last year and Im going back this year. No problems and he was AWESOME. Thank You Ron.

I have been going to Chuck and the Jasicki family for over 10 years! This year I moved to Florida, but came back just so I could continue working with him. His office staff has always been courteous, efficient and helpful. Chuck is great-asks all the right questions and is very honest and well versed on current tax laws, etc. I highly recommend them! read more

I'm not sure why they got a 1 star. I've been going to Chuck for 10+ years and it has always been a great experience. I'm not just a 1040EZ guy either. He's always been current on the tax laws and constant changes. read more

Ridiculous! Lori had my taxes for a month prior to 4/15 and she still could not get them done in time. When I asked her for a deadline she stated that she would work on them as she had time. Yesterday, 4/14/15 I asked if she was done she sent back a response stating "NO" and that's it. Not I'll pay for you to file an extension or any part of customer service. Seriously.... then when I asked her to let me know if she would be done today or not, or to provide a refund she asked if I had paid already. HELLO.... guess she didn't cash my check. Think twice before using this provider. Off to find another person who can complete my taxes in a timely manner. Don't waste your time! read more