I took my ring in to be repaired. They told me approximately a week, they called me the next day! It was ready! I was excited! Great service. read more

I went shopping for a gift at Jayson Jewelry. I greeted nicely and treated respectfully. Which is not always the case at Jewelry retailers in the area. You will not be disappointed with your service at this local retailer. read more

By far one of the best jewelers I have ever dealt with. They have designed some beautiful pieces for me. They are so knowledgeable, creative and friendly. Plentiful designs of all categories of jewelry are carried in the store. Marcia Williams read more

My engagement ring that was purchased somewhere else broke. I came here extremely stressed because we have pictures next week. They stayed a bit late after closing and really wanted to give me all of my best options. They were so kind and genuine! Highly recommend! read more

My fiancé just bought my engagement ring here this week and we are very satisfied with the service they provided! Worked around the price range that he had to choose from and they did a great job finding the perfect ring within that price range without trying to talk him into spending extra money. Brought my ring in today to have it resized for free and it was back on my finger about 2 hours later! They said they would clean the ring for free any time I wanted to bring it in and we got a 1 year warranty without spending any extra money! They did such a great job helping him and the ring they helped him choose is absolutely PERFECT! Their customer service was fantastic. 10/10 recommend!! read more

We went into Jaysons today with great hopes of finding a unique engagement band after a disappointing experience elsewhere. Regan, one of the family owners, looked at a variety of picture samples I had saved to my phone and immediately zoned in on just what I was looking for!. Actually, she took two distinctly different styles that I had envisioned and found the perfect merger ring! It was such a surprise to me! She really listened to what I was after and didn't attempt to steer me to a more expensive style. We also found a beautiful band for my fiancé and got a great deal in the process. Needless to say, we are both very happy and pleased that the staff listened so closely to our thoughts on design, budget, and style. We will be back!! read more

Do not go to Jayson Jewelers! The sales rep are condescending and refuse to listen to what the customer actually wants. Atrocious customer service! After they did unsatisfactory work to my wedding ring (I was too embarrassed to even wear it), I brought it back for them to correct, which they were reluctant to do. A week later I got my ring back and they charged me again, more than I was charged the first time! No one should have to pay twice for a job that should have been done right the first time. Not knowing they were charging for the work, my husband dropped by the store to pick up my ring and was told the outlandish charge. They continued to tell him I knew about the extra resizing work they did and the corresponding fee to get him to pay it -- they never told me any of this! If I knew they were charging again to fix it I would have taken my ring elsewhere to a place that actually would do the job right. I went to the store to dispute the charges and complain about their customer service after I did not receive a call back from a voice mail left the day prior. Instead of them addressing the issue as a professional company, I was yelled at by all 3 employees in the store, I was told I was "just one complaint", they did not have time for me, then called the cops upon me asking when I could get a call from the owner. I have yet to get the phone call I was told I would receive. Yes, they have expensive, beautiful rings, but this is NOT the local business to support! Please go to a jeweler who will treat you with respect, listen to you, and give you great customer service, i.e. not Jayson Jewelers! read more

although service was great i feel like i was totally taken advantage of. i was not given the proper credit when i eliminated stones off the ring i ordered just so they could pocket the extra money. the final product was great, but i was totally over charged. i will be purchasing more jewelry in the future, but not from here. read more