I walked in with severe, debilitating shoulder, neck, & back pain. After Dr.Thom performed the…read moreinjections, I had some immediate relief and it gradually improved. I could move my arm & neck without pain! He is truly one of the best. His staff is fantastic keeping you informed and genuinely care for the patients and the care.

They do not care about people. My mother never even met Dr.Thom. According to the receptionist…read moresince my mom didn't receive the new patient paperwork in the mail and have it filled out. We needed to reschedule and WE should've called to let them know we didn't receive the paperwork, even though we got there 30mins early and had the 20 page paperwork completed only 10mins after the scheduled appointment. When I asked the receptionist about why we had to reschedule, her answer "The doctor said to have you fill out paperwork and reschedule" so they knew we'd have to be rescheduled even getting there 30mins early. Sounds fishy to me.. I am also confused as to why we weren't given the paperwork to take home to fill out knowing the doctor already wanted to reschedule. What a waste of time. We also witnessed a patient come in after we'd been there for awhile that was also given paperwork to fill out, the nurse called him back within a couple mins of him arriving and told him he could fill his paperwork out in the room. I work in the medical field and we would never send someone home because of paperwork. My mother and I both took off of work and drove 40mins. In a sense it's good to know that there is no care at this office to begin with. we are GLADLY going elsewhere.

This company is one all individuals needing personal care need to have on speed dial! They are…read moreconsiderate and compassionate people who know what special needs are required for all their clients-from personal care, specific needs for elderly and handicapped, to transportation to medical appointments. I have had experience with them and can't say enough praise about their services.

My mother is a client of this business, and THREE times the person scheduled has not shown up. They…read moreseem to be disorganized with a large turnover. NOT recommended!

This facility is older but it is very clean and doesn't smell at all.I had good therapies and good…read morecare.Only had a couple problems and those issues were quickly handled and taken care of.Employees are very friendly and caring.

Those facility is poorly managed. The administrator is not even on site and not in the same state…read more Suggestions and maintenance requests and even patient requests are routinely ignored. Physical therapy is competent caring and dedicated. Food is well handled and we'll prepared. Medications are handled well. Clean place that does not have typical urine smell Older facility with small rooms but reasonably well maintained with lots of exceptions.. Understaffed and that leads to hiring of mediocre CNAs but supplemented by good agency CNAs and leads to delays in attending to patients' calls for assistance. Mostly friendly staff.

I've only been to two different wound centers but let me tell you something. The Jersey Community…read moreHospital Wound Clinic is one of the best and one of the most friendliest because they treat you like family.

My husband had an episode as we were driving through town on our way back home to Springfield. The…read moreER and the hospital staff were wonderful. He ended up being admitted overnight. The staff checked on him often, the next day the ER nurse even stopped by his room to check up on him. Thank you everyone!

Just completed a DOT CDL physical. Elizabeth (Betsy) Dykeman,…read more Family Nurse Practitioner, was very personable, friendly, professional, and knowledgable. The cost was reasonable. I had a very positive experience.

Meeting Dr. Andrea and becoming her patient was one of the best things I did in 2014. I can't say…read moreenough good things about her and her staff! I have a host of physical and mental health issues, and almost all of them have been improved by her treatments. Not only is Dr. Andrea well-educated, but I feel that she is a naturally gifted and intuitive healer; she always seems to just "know" what's wrong and how to adjust it. She also makes you feel like you two are a team working together to find the best treatments specifically for your needs, rather than some doctors who take the "I'm-the-doctor-so-just-shut-up-and-do-what-I-tell-you" approach. (Admittedly, many of them are specifically in the traditional/Western medicine field, rather than that of complementary and alternative medicine [CAM]. This is why I love CAM whenever possible!) Her staff is friendly and helpful, and they make you feel like family when you walk in. Michelle, the massage therapist, also does a great job. The office is convenient to get to, spacious, and decorated in a warm and comforting way. Dr. Andrea has also gone the extra mile to help make her treatments affordable. She has a chiropractic club, and Michelle has a massage club. Basically, you pay a fee monthly and you then have reduced rates and/or multiple/additional visits per month. As Dr. Andrea is not one of my insurance's Tier One providers, this has been a huge help so that I can continue to receive excellent care. Finally, in addition to the chiropractic work, acupuncture, and massage therapy that you can get in her office, Dr. Andrea also knows about nutrition and supplements, and you can get many of them right there in her office. (One of my favorites has been Natural Calm, a magnesium supplement that helps relax the body and muscles.) If you're looking for a new chiropractor, you won't go wrong going to see Dr. Andrea.

Dr Roller is a good chiropractor. I called and said I was in pain and he said come in right then…read more The office is calming and comfortable. Carrie the receptionist is easy to talk to, makes me feel welcomed. Dr Roller asked questions and knew where to start, he told me when it was going to hurt (it did). I felt better after my treatment and had a few more appointments. I'll definitely go back to him.

I have been going here for about an year due to an automobile accident. The treatment is beneficial…read moreand not painful. I never was the one for going to doctor offices due to the long time they take to service or get you in. I would recommend going to this place if you're like me and do not like staying in the doctor for a long period time. The longest I was in for was about an hour because they had a lot of people in that day. Staff is nice. Seems like you are in/out quicker in the afternoons vs the mornings.

I had a great experience. The nurse who took my blood pressure and the healthcare provider who…read moretreated me were very friendly, polite, and patient. They took the time to answer all of my questions and made me feel comfortable. Everything went very well, and I'm very satisfied with the care I received.

This urgent care is woefully understaffed. There was only one person working the entire time I was…read morethere. She tried mightily to handle customer service, testing, sanitation, coordination with off-site staff, and more--and I do commend her for her efforts. But this is no way to run a health clinic. I was really taken aback by the fact that, once I accepted a telehealth appointment with a nurse practitioner, I was expected to discuss all of my symptoms and treatment options using the receptionist's phone--in full earshot of everyone in the waiting room (though there were only a couple people; one was a minor). I question the legality of practicing medicine in this manner, ie, who is supervising the clinic if no doctors are on site? Are nurse practitioners in Illinois licensed to provide care and prescribe without direct supervision? Furthermore, while the nurse practitioner I spoke with was as kind as can be, their medical advice wasn't helpful. For an unknown respiratory issue I described, they prescribed over-the-counter meds including a sleep aid (although they knew I already had an Rx sleep aid from my own doctor), and a common motion sickness remedy (although they knew I already had an Rx anti-nausea med from my own doctor). They also prescribed a cough suppressant that was just plain ineffective. I don't doubt their intentions, but when I was able to see my own doctor days later, he was frustrated that they didn't prescribe any antibiotics (not knowing whether my infection was viral or bacterial), and at the OTC choices I was given. Moreover, he immediately ordered a chest x-ray, which found that I had already progressed to acute pneumonia. I would return to this urgent care only if--like the day I went there--I had no other choice. And that would be silly, considering there's a reputable hospital right across the street.