Excellent service by excellent people. The gentlemen at the front were very helpful and kind and…read morethe mechanic is amazing. I will always go back to them.

I brought my vehicle to HAF Tire & Service to have an oil leak repaired. During the repair, I…read morereceived a call advising me that my A/C belt had been removed and that they were unable to install a new one because it required a special Subaru tool that they wanted me to purchase for them to keep!?! I declined the additional work and asked them to sell me the new belt and I would install it myself. When I picked up my vehicle, the air conditioning no longer worked. I later discovered that the original A/C belt had never been removed and was still installed, despite being told otherwise. This meant I had purchased a replacement belt that was not needed. I had to complete a road trip without air conditioning because I believed the issue was related to the belt. Once I arrived, we inspected the system and found the bolts securing the A/C hoses to the compressor were only finger-tight. The refrigerant had leaked from that connection. After tightening the bolts and trying recharging the system, the A/C worked again. I contacted HAF Tire & Service to discuss these findings. They denied removing the belt, denied working on the A/C system, and declined to take responsibility for the unnecessary belt purchase and the loose A/C hose connections. I understand that unexpected issues can arise during vehicle repairs, but lying to and misleading a customer is unacceptable. I expect accurate and clear communication about the work performed and a willingness to investigate concerns when a problem appears immediately after service. Based on my experience, I cannot recommend this shop.

Cory and the rest of the folks at Benchmark saved our Alaska road trip from a brake meltdown!…read more Traveling up from the Idaho border, we started to notice some noise coming from the brakes. At our next stop, had a local shop check the brakes and found they needed new front pads. However, the shop there would not have been able to fit us in for four days, which would have completely scrambled our plans. So, started calling shops ahead on our route to see if anyone could help us out. The minute Cory picked up the phone, I knew we were in competent hands. I explained the problem and told him we'd be in Prince George in a couple of days. He said "no problem", asked a couple of the right questions, and told me he could order pads to be ready when we got there. A couple days later, I rolled into Benchmark at 8 AM when they opened. Met Cory and the rest of the crew, and they told me they'd get right on it. They had me out and on the road by 10 AM, and much relieved at their helpfulness and conscientiousness. If I lived in Prince George, they'd be my regular shop!

Got back to the van after shopping and my sister in the car was sitting there with the ac on but…read morethe van wasn't fully on. The battery was dead. walked to princess auto for jumpers and they were out. Called Benchmark and they saved our day. In minutes they picked us up from Princess Auto, took us to where we were parked and gave a jump in seconds. So happy they could do that for us. Super friendly staff and quick responses. Thank you so much.

Harman and the guys at Humble are incredible. Great skills and even better pricing. It started out…read moreas a simple tire swap - so fast and so reasonable in pricing... Then yesterday, my starter decided to crap out on me with little notice while I was out at lunch. I had it towed in and I was fixed up and back on the road in the morning! So grateful to have a great mechanic close by that I can rely on to help me when I need it! Thank you for moving to Prince George, and WELCOME!

My car has required a new muffler/resonator for some time now and I have been putting it off for a…read morewhile, in some small part because I didn't know who to go to get it fixed in PG...I've had a number of negative experiences with mechanics in town who are condescending, impatient, and are not thorough in their explanation to me of their assessment of what needs to be repaired on my car....I chalked it up to them treating me as such because I am a woman. So I was pleasantly surprised when Bill Papp, owner of Minute Muffler and Brake not only quoted me $140 LESS than the competition for the same service he also explained clearly to me the work that needed to be completed on my car. He also helped me locate a PCV valve from the autowrecker (only $15 vis-a-vis a new part that would have been more than $130) and he put it in my car "gratis"....Importantly, he treated me like a human being and a customer he valued and respected, from my experience a rare treat for a woman seeking auto repairs in PG. Thanks Bill! My only slight suggestion/the reason I did not make the review a full 5/5 stars is that I think it would have been valuable to have had a more thorough look through my entire exhaust system....that may have shown that the PCV valve change was what was needing to be changed to meet my immediate need (the smell of exhaust in the cab of my car) vis-a-vis the exhaust/resonator change (the much more expensive fix that I may have been able to put off a little longer)...but nevertheless it did need to be changed. Again, thanks Bill!

Service team is above the bar at this dealership, I went in for Chevrolet service plan oil change…read moreand noticed rust starting in a few spots on my bumper the truck is a 2016, the team came together and had my truck in first thing the next day, they spent 3 hours polishing and going over the truck, free of charge! Kudos to Sarah I have owned a brand new ford pickup and the local ford dealer practically laughed at me when rust rotted through the lower door panels and tail gate while under warranty, they wouldn't do a thing, after multiple other issues and poor service in general, I made the switch to Chevrolet, best decision I have ever made!

NEVER buy a vehicle here, I purchased a truck and there was a problem with the lift kit. Service…read moresaid it was Sales and Sales said it was service. Either way, I ended up with a bill for $800 just to ensure the truck was safe to drive again. I'd go to Houston (SMP) or any other Chevrolet / GM dealership.

BST has been nothing short of professional,flexible, honest and accurate on their service! Mike and…read moreSherry are fantastic they have helped me out of a few tough spots! I recommend them to everyone!