Absolutely horrible customer service! Website was very confusing when listing out products for…read morepurchase, so I was led to order the wrong item. When I called for help, I spoke to Melissa, who's the e-commerce manager in customer service, and told me it was my fault I didn't realize it was the wrong one, even though I told her their website was extremely misleading and confusing, she said it was clear, she's worked there for 4 years, and it's my problem. I told her if that were the case, we wouldn't be having this conversation, I worked in retail over 25 years, and the customers always right. Inexcusable, considering I was only trying to make an exchange for the correct item.