With an urgent need for insulin, the professionals in the Rx and in their urgent care facility…read more(Tarren is a knowledgeable professional who asks the right questions and offered a variety of solutions to meet our urgent needs and our travel challenges).

5 stars for Scott and the gang in the pharmacy, zero to corporate!…read moreThey go above and beyond for community service. While the corporate elitist play the numbers game, making the huge salaries, and having few staff,to service the customers! They are ran ragged! Shame on you CVS.

Went to this location while on a weekend getaway. Was fully stocked and semi-busy when I went. Very…read moreconvenient location.

They are so short staffed and having issues getting medications I have moved my prescriptions to…read moreanother pharmacy.

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

This is a long review, so if you don't get past this, just know that the one female staff member is…read morethe most arrogant person I've dealt with in many years. The other female employee is cordial and does her job well. The one pharmacist is normally running around like a chicken with it's head chopped off, but at least he is trying his best to take care of people in a timely matter. The woman who waited on me was taking over 5 minutes for me to get my covid test kits, so since she already had my two prescriptions ready, I kindly told her that she could skip the covid tests and I'll just take my prescriptions. She said it's ready and it will be just a moment. Then another customer walked up and the employee STOPPED on my covid tests, bypassed me and waited on the other customer. So I stated something like "because I asked you to skip the test kits, you are making me wait longer?" To which she replied "now you are going to wait even longer". I said "you had my two prescriptions ready here in front of me and you are now making me wait. She replied "Now you have to wait for the pharmacist, I'm not dealing with you." Yes I admit I was getting more rude sounding, but it started out with me being perfectly cordial. She just took the one thing I said the wrong way and the situation escalated. This same woman is simply ALWAYS in a bad mood. They are often understaffed and the wait is long but this took me about 40 minutes for my 2 prescriptions that were ready to go and they texted me to tell me so! And as for the wait, there was no one in front of me in line when I got there! Still, 40 minutes and I'm not exaggerating. She needs a major attitude adjustment or maybe a better fix would be to get a job somewhere else if she hates her job so much, somewhere in the back of a warehouse so she doesn't have to deal with the public. All in all, the store isn't the greatest with wait times, but neither is the Walgreens, and CVS is the one where my insurance is "preferred"

I've used Newport CVS for a few years, too long actually, and I'm about to switch pharmacies. I've…read morebeen waiting 10+ minutes for someone to answer the phone, which is typical. Sometimes the call is never answered and I have no choice but to go to the store to ask questions or get info. Wait time at the drive-thru is usually too long, and often rude. Last year I recieved the wrong medication, and only realized it because it looked different, the bottle was labeled correctly, the pill were ??? I plan to switch to Walgreens, even though it will be complicated to have the prescriptions changed.

People who work there clearly hate their jobs and take it out on customers. Customer service, a…read more0/5. Selection is quite good, 3/5 for a Walgreens to even it out to a 2/5. Location is nice and I'm glad they have a convenience store in the heart of Gatlinburg.

The bleach blonde lady older lady that is is so rude I don't even understand why she even has a job…read morebeing in customer service. I was in line waiting at the sign that they say Wait here until you're called but since there is nobody in line I went ahead and I walked up to that register and I was yelled at demeaning and I've never been treated like that in a store before in my life. I don't know what her name is but she was at register 4 and like I said I walked up and she yelled at me and said "I did not call you up, so you need to back up to the sign and wait for me to call you"!!! Like I said I've never been so embarrassed in my life and treated like a child when I'm 80 years old and some woman wants a treat customers like that??? I will call corporate and make it complaint because this is totally uncalled for and like I said never in my life have I treated been treated like that by any store how dare you treat me let alone anyone like that EVER!!!!!

Kara and the staff at this Walgreens location are by far the best team at any pharmacy I have ever…read moredealt with. Ignore the negative Google reviews from the pampered children that frequent this place. They have yet to realize being a grown up is hard. I am a UT student as well but don't expect the world handed to me on silver platter with a brand new car I didn't earn. Kara and her team do a fantastic job and work their tails off to care for all their customers even when the customers don't appreciate them. I will fill my prescriptions here for as long as I work downtown and go to UTK.

I went into Walgreens to buy Plan B and the older lady who rung me up made judgmental remarks…read moretoward me. Plan B doesn't equate to abortion, it's a contraceptive method similar to condoms, it's just an emergency contraceptive method. I refuse to be shamed for doing the right thing and preventing an unwanted pregnancy. Just ring up the item and keep your opinions to yourself next time.

had an appointment to get some shots. I'm disabled and have to pay someone to take me for the…read moreappointment. Store was closed when I arrived "due to weather." It was raining. 1. In future, when you close can you notify people that have appointments? 2. Is this a one off, or is Walgreens going to be closed whenever it rains? 3. In future, when you DO close, how about updating your website to read "closed," instead of "open"?

I love our Walgreen's store here in Bryson City. The staff are stretched thin but still they are…read moretrying their best to keep the store well stocked and customers waited on as fast as possible. Thank you Bryson City Walgreens! You're the best!