From the initial call to the quote being delivered I learned so much about insurance I never knew…read morebefore. Great service anytime I need anything! Thank you Eddie and Staci for taking care of my insurance needs!

Unfortunately, I am looking for a new agency this year. I bought my Travelers Insurance…read morehome/auto/umbrella policies here since 2020, but I will not return. My homeowners premiums increased in 2025 by 40% with no explanation or concern from Atlas. In July of 2025 I received a notice letter from Travelers notifying me that my homeowners policy would renew in August 2025, but the deductible for hail/storm damage claims was increasing to $2,500.00. Presumably this was due to hail damage roof claims in my area. The next month I became aware of hail damage to my roof and filed my first ever homeowners claim. Travelers denied the claim due to "wear and tear" ignoring photographs of hail damage. Travelers has now denied my appeal of the claim even with a public adjuster and an independent report showing multiple areas of hail damage. Several other homes in my neighborhood have had recent roof replacements due to hail damage. Other companies covered those claims on roofs the same are as mine. At the follow-up inspection for my claim appeal, the adjuster said he would "try to get it right this time" to get my claim approved. It was promptly denied again claiming vague "wear and tear" excuses. From my work expertise in the insurance industry, I know that brokers/agents can assist with claims if they want to help and keep your business. Atlas Insurance has taken no action to assist with this claim or support me in any way. They just assume they will continue to get my business and couldn't care less about my claim when I actually need coverage. Because I filed this valid claim that was denied in bad faith by Travelers, I will now be required to replace my roof out of pocket before I can change insurance carriers (and brokers) later this year. I have also never received some of the policy premium discounts that I was promised when I signed up with Atlas in 2020. Hopefully other people have experienced better treatment and service from Atlas and Travelers.

Very helpful and knows insurance! I like the accessibility to resources to find the best way to…read moreinsure car and home.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Chattanooga, TN area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

AWesome service!!! these guys are the best friendly answered al my questions and beyond top notch…read morecustomer service.

This agency provides very responsive and professional service at a very competitive price…read more I changed from Farm Bureau to State Farm in February of 2020 after a 34 year relationship with my previous agent and could not be happier.

I recommend this office for any of your insurance needs. Not only Allstate has a long trajectory in…read morethe industry but prices are very competitive from other agencies. Aniya has been nothing but proactive, informative and caring about transferring All our insurances from Florida. (Renters, auto and life). She was also really helpful on explaining to us the difference in prices for both states and she provided me with even more coverage for a lot le$$ of what I had. I always appreciate good service in an educational level. The greatest thing is that we did everything online, e-signatures for all documents, so it took very little of our time. We also get automated emails with policy information, renewal and any other important documents, if there is anything I need and don't see online I email or call Aniya and she takes care of it right away.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a dedicated Allstate agent, I know how important it is to help you learn to protect what matters most I take pride in building personal relationships with customers and learning their specific needs. Call my office or stop in for a quote today!

I just updated my EXCELLENT! review on Google from 2 years ago with a "CONTINUED EXCELLENCE"…read morecomment. 3 years running we've received outstanding advice on Medicare from Steve, not just on which policy is best for us based on our meds, but where to go for best pricing on meds not covered by Medicare. Supplemental, dental/vision/hearing, non-covered prescriptions - Steve has them all covered for us. And for those of you who are not in TN where Steve is located, he has been supporting us here in VA.

Had a phone consultation today with Steve regarding my Medicare Secondary insurance. I was…read morereferred to him by a couple of friends who use his services and told me how knowledgeable he was. They were correct, he is very knowledgeable on the various plans and how I could save money. Thanks Steve for your excellent attention to the details.

They are undependable and they switch agents more than any company i have ever dealt. they start…read moreoff beating your rates and within 3 years double it

They suck I canceled my policy and they take monthly payments out ask them number of times to…read morerefund me