I needed insurance locally in Wisconsin. I walked in to his office and Joel took care of me right…read moreaway. I have been with State Farm for decades because of the attention they give to each customer . Joel Emmerich excels and is a wonderful representation to what I expect from people that truly care.

I had to transfer offices because the owner Joel was very rude and disrespectful hollering and…read morecursing at me like i'm a kid saying "I can't change the underwriter mind they said your Illinois license is suspended,End of story period and curse at me saying what the hell I want him to do"Ohh Really.I immediately filed a complaint on him to corporate.I don't play that dude.Because I have been with State Farm for too many years for his BS and never received that type of bad customer service ever. We never had a problem with our insurance policy until now.Even after I provided my 10 year driving abstract showing him proof my license wasn't never suspended or revoked during the 3 year time frame he required for me to have insurance.Joel still gave me the middle finger smh.Also he had me drive all the way to Illinois for nothing and pay for another abstract.Talking about I need a letter saying my license was surrendered.Ok So I went and while waiting at the Illinois dmv.I got call back from State Farm corporate office about the complaint I filed against this crazy man."They told me sorry for the bad service I received and the issue is now resolved and they have reinstating my policy.And that I was right that it was a error on Joel and his underwriter lol I knew it rookies.So Guys please run fast to another State Farm Office like I did be doesn't have a clue what he doing and will cancel your policies out without notice like he did me and my wife.I strongly don't recommend this location.Brad Prentice office is good he is my new agent.‍