Trying to charge for rehap that's covered by medicare , says my wife doesn't have medicare, she's…read more83 and has had medicare plus with united healthcare for17 years, fo figure.

After visiting a friend a Wilshire I came home very disappointed in this place. It used to have…read moreareally good reputation. I can t ever remember seeing such a dirty dirty floor. When arriving at the facility it appears to be a really nice place the foyer is beautiful but after turning the corner it became a total different experience. The smell of urine was so strong it could knock your socks off. The floor in the room was unbelievably filthy! It is very disheartening knowing elderly people have to live like this.

Joann of Home Instead had done wonderful work for my dad. She puts him through his exercises and…read morewalks, yet he looks forward to her visits. She finds more ways to help him than we had hoped for. In short order, she has helped him nearly eliminate the swelling in his feet and he said he feels cleaner than he has in a long time. She also finds time to clean the house a bit and do laundry. No minute is wasted when she's there.

I have been very pleased with Home Instead. They have been here when the promised, helped with…read moreeveryday chores and allowed me to separate myself from situation and regroup. My wife, who has Dementia has liked all of the ladies who have stayed with her, and has been completely relaxed with the arrangement. They have been a Godsend to me.

My brother has been in JKV Assisted Living, JKV rehab and now he's been in JKV Care Center for many…read moremonths. He has received excellent care from all 3 areas. John Knox has a great reputation in the Lee's Summit community for a reason. All social workers, directors of nurses, nursing staff, housekeeping, maintenance and cafeteria workers go above and beyond in the good care they provide. And it's all because they care. I've not been shy about expressing my brother's needs and my concerns. I always receive kindness and appropriate action from everyone. My family is very blessed that JKV is caring for my brother. Sincerely, Debbie Brummel

DON'T BUY IN... Save your money and keep your future options open…read more Independent Living at John Knox Village is very satisfying for most residents. On the surface, the atmosphere and grounds are very inviting and conveniently located near shopping areas. As time moves on, however, and assisted living and/or nursing care become necessary, the risk is high that the policies and conditions will disappoint. For example, transportation and activities at the Assisted Living facility, once plentiful, have diminished over the years. The Skilled Nursing Unit at the Care Center, especially Long Term Care, is delinquent with missing medication dosages, very long wait times for call buttons, and high staff turnover, resulting in confusion of dosages and patients. Hearing aids? Staff is commonly not aware of how to insert them or the need to change batteries. Weekends are especially devoid of clinical help. Administration operates on the bottom dollar. They squander resources needed for reforms and additional help so they can build and market to attract new residents. Instead of buying in and paying for future care in the Care Center, parents should carefully invest that money so that they can move to another facility should they become unhappy. Buying in is like buying futures in the market; it is gambling that the future care will meet the needs. The sales pitch is seductive, promising great things that simply do not meet reality. There are PROS: amazing volunteers, without whom JKV would be truly substandard, and the residents, who are very sweet and friendly.

I rarely leave reviews like this, but my experience at Saint Luke's East Emergency Department was…read moreextremely disappointing. I arrived at 12:10 a.m. and was not taken to a room until 3:30 a.m. I understand ERs triage by acuity, so the wait alone is not my primary complaint. My concern is what happened once I was roomed. The treatment room was visibly dirty--full trash and dirty-linen receptacles, debris/hair on the floor, and a dirty pillow underneath the bed. I reported it to the nurse and was told it would be addressed. I also took photos documenting the conditions. Dr. Cox was the bright spot of the experience. He was caring, compassionate, and took my concerns seriously. Unfortunately, after he ordered my workup, there were significant delays. Radiology came twice to perform my CT but couldn't proceed because the required IV had not been placed. Despite multiple calls for assistance, my IV wasn't established until more than an hour after Dr. Cox evaluated me. After the shift change, my experience with Dr. Burley was completely different. I found his bedside manner dismissive, accusatory, and lacking compassion. I felt rushed out rather than treated like a patient whose concerns mattered. Between the dirty room, poor responsiveness, delays in ordered care, and dismissive discharge experience, I was extremely disappointed. I appreciate Dr. Cox's professionalism, but based on my overall experience, I would not return to Saint Luke's East for emergency care.

I am extremely disappointed with my experiences at this emergency room. People come to the ER…read morebecause they are sick, scared, or in pain and are looking for help. The last thing they need is to be treated without compassion or empathy. The triage nurse I encountered was extremely rude and made an already difficult situation even worse. If you work in healthcare, especially in an emergency room, kindness and compassion should be part of the job. Patients may already be having one of the worst days of their lives. A little patience, understanding, and even a smile can make a huge difference. The wait times are also absolutely insane. Waiting 5-6 hours to be seen is unacceptable, especially for people who are sick and suffering. Every time I come here, the wait seems to be the same. Perhaps the hospital should consider expanding the ER and adding more doctors and nurses to help meet the demand. It may also be worth considering having separate areas for patients with less urgent illnesses and those experiencing true emergencies, so that people can be treated according to the seriousness of their condition. I truly hope the hospital takes these concerns seriously. Patients deserve to feel heard, respected, and cared for when they come to the ER for help. Compassion costs nothing, and it can make all the difference to someone who is already hurting.

Great therapy staff and modern equipment, clean and well maintained…read more My therapists Morgan Glasgow is the best I have had and that includes therapist at Lees Summit Medical Center, Centerpoint Rehab, and Phoenix Home therapy.

I can't say enough about how great they are. Everyone is so helpful and knowledgeable. I've been…read moregoing for 23 weeks and feel much better. They are equiped with all the latest and best equipment. I highly suggest using them.​

To add my family member later found out some things were stolen from her home by two different…read moreIntegrity workers after reviewing her security camera footage and now there is an active investigation with them & DHSS.

Integrity Home Care and Hospice is a terrible Home/Health Care Agency. I WAS a past client and I…read morewas neglected and my services were not completed. I was lied to and even accused falsely. I was never given the chance to speak with the Executives per my request. I have now initiated an Investigation against both the Company as well as my previous aide. There brutal and there careless and have a heart of steel.

My Wife and I where guest at the Stories Restaurant in Lees Summit for Lunch this past Friday. We…read morehave to mention that the lunch was excellent, but what really stood out was the service. Amber our server what really excellent, Prompt, very cordial. She had the prettiest smile on a gorgeous face that could not be duplicated. I say this as it wasn't just present during the service. As she walked around it stayed there. It was the sign of a very happy employee who just made sure that everything was perfect. If I were her employer I'd be honored.

last year I stopped in at a local pharmacy near JKV, and an employee berated me because I worked at…read moreJKV. She told me they (JKV ) directly contributed to the death of her father. At that time, I really didn't understand, and thought it was probably all in her head but after working 2 years there, and seeing how management encourages and supports a hostile , incompetent, and bullying work environment, I now see that she was more than likely telling the truth.