Terrible service. I do not recommend this company. Give your front desk a training, especially the…read moreone working on 18-May-2022

I have saved so much money over the past few years by getting my x-rays and ultrasounds done here…read moreinstead of Phoenixville hospital. They are very professional. The wait time is none to 10 minutes at most. Very efficient. I will never go back to the hospital for these services.

Awful experience with tech Jennifer who refused to provide me with ear plugs for MRI.read more

Another really great experience with JOI! Susan and Amanda were amazing and extremely professional…read more They both did a great job explaining and answering all of my questions. They also made being there a lot less stressful with their upbeat attitudes, which I think is extremely important for everyone. I absolutely recommend the Malvern JOI and "Betsy" Thanks for all you guys do!

This review is only for the workers - while being in the machine checking my brain - my neck and…read moreback - before being put back I did let the people up front that I cannot hold my urine - for periods of time longer than usual - while getting my contrast was told I was moving around tooooo much- but I told them I wasn't waiting - ie I know the next date - in October - my appointment was moved over three times - when I came out was told I was her last appointment- makes even more since for the rush - don't RESCHEDULE PEOPLE - stick too ur DAY!!!!!thanks again

Everything about my visit was exceptional. The front desk, the technician. All very kind, great…read morecommunicators, and very helpful. Patricia greeted me with a smile and kind way. Nothing but great things to say about this imaging center.

Top quality service, the staff is amazing. Ms. Tiffany and…read moreMs. Britney were so kind, knowledgeable and understood the importance of treating patients with good care. From the very first call, I've received nothing less than excellence. Highly recommend. They made this experience for my mother so much better. Thank you, Ladies!

I've be been to Temple and Jefferson hospital for MRIs aand this location by far is the most…read morepleasant, professional, personable and organized. I did arrive late and Ms. Brittany said no worries that I would be next. I was so happy because I didn't want to reschedule. When I arrived the office was warm and Ms. Brittany was very friendly. We had a couple of side bar conversations about the state of the world we live in. It was nice to just talk to someone. The process for the procedure was seamless. My paperwork was partial complete so it took me no time to finish. After waiting I was quickly seen by the technician. She was very personable and sweet. She explained the procedures and what I needed to do to get great images. During the process I fell asleep. She told me one of the images had to be done because I moved. I knew I had moved when I woke myself up. She redid it and within 5 minutes I was done. She then explained that a copy would be sent to MRCP and I asked for a copy. She did the copy of images literally in 3 minutes. By the time I came back from the restroom she was done. This was a easy experience and if I ever need an MRI I am most definitely coming here and you should too.

I had been to the Bryn Mawr location 4 times prior, but they couldn't book my appt quickly this…read moretime, so I tried Malvern. Various issues. When I scheduled, I informed Malvern that my script had been faxed to Bryn Mawr, and was told "no problem," that it all goes to the same place (in the computer), even though they have different fax numbers. Okay, fine. But upon arrival, there was a 10-minute delay while reception searched for my script, then ultimately decided to call my doctor's office to ask for a new one. Annoying, but it gets worse. Results took a day longer to come back than they do at Bryn Mawr, and when they did, they were incorrect / incomplete. The radiologist had to be asked to review the report again, and findings sure enough were missed. Very scary to a patient. The place was totally empty the entire hour I was there, so it is unclear why results took so long. Very frustrating when you have potentially serious health issues being checked, especially when report finally comes and isn't even accurate. I appreciate them being prompt and honest about revising the report, but it would be negligence otherwise. The ultrasound tech, Sima (sp?), was helpful and informed. She was thorough and patient, and gave what little info she is allowed to give, to be as helpful as she could. She was 5 stars, against the deficit created by others, and earned this place ALL of their 2 stars. NOTE: Main Line Diagnostic Imaging is now called Akumin, but they've done little to change the signage or online presence namewise.

Great doctor and staff.. Easy in and out.. Why go to hospital? Staff was caring and helpful.read more

Had to go in for a Pelvic Ultrasound. Not the most comfortable of tests. Hannah, the radiologist…read morewas so kind and sensitive. I almost fell asleep! Hardly any discomfort at all! Everyone was extremely nice too.

the very worst.i had a cat scan and was misdiagnosed by michael gary hewitt.do.this guy should not…read morebe in practice especially to read cat scans.this is at the commons in downingtown pa.i am a nurse and glad i got a second opinion.

Worst MRI facility I have ever experienced. The tech told me AFTER the MRI i had moved so she could…read morenot get a clear image. I asked why she did not tell me DURING the MRI and she did not answer. When I asked if we could do it again she said " I am too backed up". I then received a totally useless MRI. When I called to complain I got a lot of we are sorry and she was wrong but still did me little good. Simply the worst.

First, for those, like me, who can't find their fax # anywhere online, it's 610-527-1234. I needed…read moreit to have my script sent over. I am sure I'm not the only one. Ashley in reception has been extremely helpful. I have now made 3 visits, and Ashley has been quick and professional about processing me each time. I have never spoken directly to a radiologist; it has always been watered-down info from the tech each time, which is less than helpful. Now that I've lowered my expectations, my rating has gone up because it is what it is, and at least it's clean, and I haven't been made to wait insane amounts of time.

My primary doctor is in PennMed Phoenixville. My oncologist and pulmonologist are in the Valley…read moreForge location, where I get my annual mammogram and now a bone scan here. I never have to wait more than five minutes. After cancer surgery in U of P Hospital 15 years ago, I was sent here for treatment, including chemo and brain radiation. The doctors and nurses are caring, explain any treatment and possible after-effects. I went to PennMed Radnor for my latest every-5-years colonoscopy, and the doctor was smiling visiting me in recovery. I, so glad I live in a PennMed area.

Only reviewing their outpatient laboratory at this location…read more This used to be one of their fastest and most convenient locations, well-staffed and efficient with their phlebotomy and front desk service. I was here weekly and then bI-weekly for years following transplant. Unfortunately they seem to have seriously cut staff. They no longer take walkins or fill same day appointments, and they run considerably behind schedule even on days with no one in the waiting room. My last experience involved a 40 minute wait for an appointment I arrived 10 minutes early for while the staff chatted behind the reception desk. Unfortunately, I would recommend LabCorp over this experience now.