I provided Mark with a very precious collage that meant so much to me.I paid him the first $40…read moredeposit and he assured me for 1.5 years he would pick the collage up as it was large. He quoted me 'around $350" Finally after I paid another $100 on Account he picked it up. After 37 visits to his shop as well as countless reminders when I was him at Gattica or/and Lava and received assurances... it's been over four years and no return, no finished product, and no refund. Impossible to conduct a meaningful full conversation with him. Arrogant, irresponsible, and with no sense of Integrity or responsibility.I have now instructed a lawyer at considerable costs to recover the collage.

Took a concert poster there to be framed, but end result wasn't what I expected. The poster has…read morebeen either glued or taped with an adhesive to a board and is mounted giving a 3D pop-out effect, so therefore the print is ruined as this cannot be reversed. The overall effect is cheap and tacky. I did request museum glass which I assumed I would get, but museum glass is not reflective and the glass I got is super reflective. It's almost a mirror. Yep, as you could imagine this place gets 1 star for not delivering what I asked for and ruining a print that is worth hundreds of dollars.

Framing stores are not a place we visit with any great consistency - it is normally a relationship…read moreborne post receiving or buying a print or artwork. Not all of them are equal - you have to shop around. After searching and testing the waters with a couple of competitors, I found Magic Picture Framing (MPF) to be not only knowledgeable but flexible - they have the ability to use fresh timber for some extremely valuable parchments i have from overseas but also have recommended some nice framing using other materials which were not only spot on from a design perspective , but also quite reasonable from a cost perspective. If you are looking for great prints, this is the place to come - i found some amazing bally prints as well as 'my fav', Audrey Hepburn! As i decorate, i know i will return to MPF in the future!!