I found a diamond in the rough with Dr. Kim! He is so kind, and really takes the time to help me…read morefigure out my issues. I've had some pretty unpredictable allergic reactions to various things, and he has helped me through every step of the way to recover each time. He is the most responsive doctor I have ever had, and I can tell he really cares about his patients.

One of the best, most compassionate doctors I have ever seen. His history and diagnosis were…read moreextremely comprehensive. We are lucky to have him in the Santa Cruz area. Highly recommended!!

The office staff is all so kind and patient with my kids. Sincerely, my kids love them. Dr. Gandhe…read moreis knowledgeable and empathetic. She treats my kids so well and I feel very comfortable with her plan of care.

Worst patient experience ever. Their doctors may be technically competent but they lack patient…read morecommunication and administration skills.They allow their staff to scold and lecture patients if patient try's to bring up any concerns.One of their nurses, is condescending, egotistical and likes to lecture patients that she has been doing this for 30 years, so don't question her, she literally tells patients 'You need too respect me," without giving same, respect to patient. If patient disagrees with her or provides new information, then patient risks getting lectured again, then when patient complains to administrators (doctors and head nurse) they just label patient as the problem without really listening to patients concerns about the condescending nurse. And after all that none of what they did reduced my asthma or allergies.

On going can. Love his office and the shot station! I'm a long term costumer 19+ years! Laura S.read more

I was new to Santa Cruz and was searching for an allergist. Dr. Wolfe came highly recommended, I…read moremade and appointment and had an extremely pleasant experience with both the doctor and his very competent and caring staff. They followed all the covid-19 protocol guidelines. The level of care was very relaxing and eased my anxiety. I would high recommend doctor James D. Wolfe MD. Dr. Marion Somers. Author of Elder Care Made Easier, 2nd Edition.

This doc has a very limited scope of practice. I do not recommend. Not worth time and money. Too…read moreambiguous a focus.

Brilliantly knowledgeable about Western & Eastern medical modalities. Great communicator, sincere,…read moremuch more.

I've been seeing Dr Gowda for a few months now for environmental allergies, chronic sinusitis and…read moreweird food intolerance issues. He's a great listener and truly cares about his patients never rushing visits. We also instantly connected from our mutual Chicago background, Go 'Cats! Highly recommended if you need an allergist in the Tri-Valley area!

Dr. Gowda is simply the best. I have been seeing him for several years for my allergies and he…read morealways goes the extra mile. He takes the time to think through the issues, answer my questions and explain things. I never feel rushed. It is hard to find great doctors like Dr. Gowda these days and I feel lucky to have him as my doctor!

We've been going to SC EN&T Medical Group at 550 Water St. in Santa Cruz for several years for our…read moremother who will be 100 years old in just a few months. On April 14th I called because the tip of the hearing aid got stuck in my mother's ear. It usually takes 5-10 minutes for them to remove the piece. The hearing aid also needed a minor repair which also normally takes just 5-10 minutes. I called at 9:15 and left a message explaining the issue, but didn't receive a call back. I called again at 10:30 and the receptionist told me she would call us back. By 1:00 we hadn't heard from them so I had to take my mother to Sutter Urgent Care which took two hours. By the end of the day, we still had not heard from SC EN&T Medical Group. The next day, I took the hearing aid into the Water St. location for the repair. While I was trying to explain what needed to be done to one person, the receptionist who I talked to on the phone the previous day interrupted and claimed she tried to call us back. Well, we all know our cell phones provide a list of incoming and outgoing calls and none of the three phone numbers (mine, my sister's, or my mother's) shows a call from SC EN&T and no message was left. This review gets two stars only because the woman who helped me when I dropped off the hearing aid for repair (I think "Molly") was gracious, ready to listen, and it was ready to be picked up within an hour after I dropped it off. I understand the office is busy and people need to wait in line for service, but at the same time, consideration should be given when you know you have a 100 year-old client with a problem that can be fixed in 5-10 minutes. Instead, we had to go to Urgent Care where our mother was potentially exposed to sick people and falling asleep in the waiting room. I also do not appreciate being interrupted while I'm trying to explain a concern. Be respectful.

Where do I start. I…read morehave a referral for my kid. I received a call to schedule an appt. I specifically asked, working in medical background as a nurse, to check our insurance to confirm we are in network. She did, confirmed my insurance and then also confirmed they are in network. So.. 3 hours later, I receive a call letting me know that for my upcoming appt, my insurance is not in network and the office wanted to let me know. So I responded and said, that's strange as I specifically had your coworker who made the appt, check our insurance while I was on the phone. The lady said that she's the only one that checks insurance. After letting her know that I'm in the medical field and that's not how that works, and usually when a referral is sent the doctors office checks insurance before phoning the patient to schedule the appt and that I could've spent the last 3 hours looking for an alternative place for our serious issue we were benign seen the following day for. Horrible horrible horrible office with horrible staff. Delaying a pediatric patient the needed imaging to rule out cancer because of your incompetent staff. The 2nd lady that phone me to inform me they do not accept our insurance admitted the first last that phoned me needs more training. From reviews.. it seems the entire office does. You're here for the damn patients, remember that.

A novice phlebotomist couldn't draw blood and left my veins swollen and bruised. Then, one who…read moreknew how to draw blood helped me, but still left my veins in my hand bruised. They threw away 2 vials of my blood and sent the other 5 to the 2 doctors who requested them. MY hands are still hurting with swollen veins.

Dr. Julie Powers is my doctor. She's one of the best physicians that I have encountered in years…read more Her knowledge combined with her caring attitude and great questioning technique to narrow things down are the best that I've ever encountered. I highly recommend her to anybody who needs a GP that is truly a great doctor.

I've been a patient of Dr. Spillman for probably 20 years…read more He's always attentive, listens to me describe my symptoms and provides options for care. He's experienced and adept with his examination and procedures, is very gentle and personable. Highly recommend.

Dr. Spilman never asked what I went to his clinic and finished his cursory visit in 5-6 minutes…read more He asked me very few questions and when he did, he talked over my voice. He misdiagnosed the cause of my disequilibrium issue and wanted to me to return after 1 and 1/2 months for diagnostic work. I did not choose to suffer for 1 and 1/2 months and went elsewhere.

Everyone that I dealt with was very professional and nice. I was in the Hospital for three days and…read morehad many test, everyone was very nice,

I called the Lab this morning 07/10/2025 at 9:05 a.m. to simply ask which test I needed to be…read morefasting for and how long. The man who answered was so rude to me that I actually cried after hanging up. He also didn't give me any information without being so unprofessional that I told him, you're rude and I'll call back. I won't ever be using this place again.