Great job! Very professional and very friendly and personal at the same time. Great value for the…read moreentire experience. Highly recommended.

From the owner: portrait and wedding photographyread more

I hired Alyssa in May of 2022 to photograph my September 2023 wedding. She was the first vendor I…read morebooked because her work is gorgeous. She showed up in a tropical storm and shot photos of our big day, but aside from the nine sneak peeks she sent me via text message on 9/26, I have yet to receive anything else and it is now March 2024. To add insult to injury, she has now stopped responding to text messages and emails after promising us multiple times we'd receive our gallery. She took our money, but when will I finally get access to the photos I paid for? At this rate, I might never get them. Awful.

I spent a significant amount of time searching for a photographer and videographer, and Enchanted…read morewas one of the vendors recommended by my venue. I ended up choosing Enchanted because the price was good compared to the others. Now I understand why their pricing is lower compared to the other vendors. The photographer and videographer were nice and did their job capturing raw footage. However, I was under the impression that the photographer who attends the wedding would also handle the editing and Photoshop work, but that was not the case. Instead, the editing seems to be outsourced to a low-budget team, which was reflected in the quality of the photos. The corrections and retouching lacked professionalism and it show in the final results. This seems to be how they keep costs down, though it was never mentioned upfront--had I known, I would not have proceeded. The bigger issue is that because so much of the work is outsourced, there's no real communication or connectivity throughout the process within their teams, leaving me with disappointing results. They also didn't complete my short video properly. Random audio was assigned without my approval, and no one followed up with me. On top of that, their coordination was poor. Emails came from multiple addresses, coordinators were often "out of office," and updates felt random and inconsistent. Now they're even asking to fill out a survey in exchange for a $25 gift card. Your wedding photos and videos are some of the most important keepsakes of your special day. I regret not choosing a more reputable vendor, even if it meant paying more.

My husband and I had our wedding on 03/18/22. Our wedding was great, but issues occurred when…read moreordering the acrylic portrait from our wedding day. The portrait came with a cheap plastic piece that was not adequate for sticking onto the wall. My in-laws had tried to hang it several times but it fell and damaged the photo. Enchanted Celebrations refused to rectify the situation or send a new portrait. The price that we paid for the portrait was $213.25 and we would think that they would be more sympathetic or include a more sturdy piece for hanging the portrait. I wouldn't recommend ordering an acrylic print for the price or reaching out to management, Cheryl, with concerns. Further, Cheryl appeared confused regarding the acrylic and canvas prints when I tried explaining the difference between the two and how the acrylic print was the one that came with an unsuitable hanging mechanism. She kept saying that the canvas print had been checked thoroughly prior to shipping, ignoring what I was explaining regarding the hanging mechanism. I even offered to show them photos of everything but they were not interested in seeing them.

Choosing Thomas to photograph my home turned out to be the best choice I've made! He was extremely…read moreprofessional from scheduling, communication, arriving on time, and really taking his time while he was there. He made sure to capture every aspect of my home in its full beauty. He introduced and explained to me his Matterport VR option which turned out to be an excellent decision. He had all my photos and the Matterport VR tour ready BY THE NEXT DAY! He was very accommodating with sending any other pictures I requested. I used his photos to list my home as a rental and received applications immediately! I would without a doubt recommend Thomas and will be reaching out to him for any future needs I have. Thanks!

Thomas's work was simply impressive. He displayed…read moreexceptional attention to detail, a keen eye for capturing the home's best angles and features, and created a 3D Tour that made the house feel like a real-life walkthrough. The pictures he took were breathtaking, and they showcased the house in its best light. Beyond his unmatched skills, working with Thomas was a pleasant experience. He was extremely professional, timely, and accommodating. We were able to schedule a photoshoot at the most convenient time for me, and he delivered the completed work within the agreed terms. In consideration of all Thomas's hard work, I highly recommend him for anyone in need of real estate photography and 3D services. His work goes beyond photographic skills but also adds value to the material properties for sale. I look forward to working with him again in the future. Thank you, Thomas, for a job well done! Sincerely, Mark