There have been plenty of times they out this year n two months where I would not get a response from anyone in the office.. I've called from my phone they didn't answer I call from a co workers phone and all of a sudden they answer. Plenty of times I could not get them in the phone calling 10 times I've showed up at the Office called the phone and listen to the phone ring from outside the door. I'd knock on the door and they answered surprised it was me . I paid my retainer in February of 2018 and every month I was suppose to receive a statement of the transactions they for the month and it would state what they used money for and when. I NEVER RECEIVED A SINGLE ONE ! And now that my court case is closed I've contacted them several time to get the remaining balance of my account /how much money I have left ... It's been two months and haven't Hurd a thing from there office! Extremely unprofessional in every aspect ! I do not recommend steer far away from these people . read more

Jennifer B James was worthless in helping to assist me and my 2 children with a good outcome in the court system. If I could give negative stars then I would. It was made very clear to this lawyer that the other parent was currently using drugs and alcohol (she is the one that told me he had an upcoming date for his 3rd DUI), and that he did not have a suitable place for the children to stay while they were with him. It was documented that he was not using his time of 2 weekends a month prior to court, however, Jennifer thought it would be a grand idea to give him even more time than what he already had, even though I was trying to give him less time or supervised visits for the safety of my children. She also assured me that she would file the child support documents required for my children to receive an increased amount and I just got off the phone with child support registry and NOTHING was filed with them. My case was closed 6 months ago!!! More than enough time for her to file some papers. I have asked her and her husband (her paralegal) multiple times for my ending statement because I felt like I should have some of my retainer coming back to me and I am consistently blown off. Emails are not returned, and voicemails go unanswered. This whole experience has done nothing but hurt my children and put them both in harm's way. I only spent the money on a lawyer to help assure that I would have the best possible outcomes for my children, but instead I feel like I paid someone to assist an abusive alcoholic and hold his hand throughout the process and give him whatever he was asking for. I fully regret ever calling her office and I will be going back to court in the near future WITHOUT her terrible assistance. read more