When we decided to sell our home, we called Alicia Tankersley. From the initial meeting to the day…read moreof closing, Alicia and her team were awesome! Their professionalism and knowledge were impressive. Before we listed, the stager and photographer were brought in to help us make our house a true showplace. We worked hard getting things ready, and Alicia was there to help and support us. Our listing went live on a Thursday, the Open House was held on a Sunday, and we had two full price offers on Monday! Alicia is a hard working, caring, and involved realtor. She really listens and does everything she can to help get the best price for your home. During a stressful time of upheaval and change, Alicia was there to offer support and a calming influence. We are now in our new home, and we could never have done it this quickly without Alicia and her team. We will definitely recommend Alicia to anyone who plans to sell their home - she's the best!

My husband and I worked with Kym Fleming at Atlanta Communities when purchasing our first home…read more Although we successfully closed in April, the experience left us feeling unsupported and inadequately guided during several important parts of the transaction. Our concerns were not simply that every request was not accepted by the sellers. We understand that negotiations do not always go a buyer's way. Our concerns were about the quality of the advice, communication, advocacy, and transaction oversight we received. The most financially significant issue involved the sellers remaining in the home after closing. Before agreeing to the arrangement, we did not feel adequately advised that rent, compensation, or other terms could potentially be negotiated for post-closing occupancy. We only learned about those options later through our own online research rather than from the agent we trusted to educate and guide us as first-time buyers. Once we understood the financial impact, we asked for the refrigerator to be included in exchange for allowing the sellers to remain without paying rent, but it was not formally negotiated or secured. We ultimately continued paying approximately $2,400 in apartment rent while owning a home we could not yet occupy. While Kym did obtain a seller contribution toward our closing costs, that does not change the fact that we did not feel fully informed about our options or strategically advised regarding what to offer for the home or the occupancy arrangement. We knew every request might not be accepted, but we still expected our agent to clearly explain the available options, potential financial consequences, and possible negotiation strategies so that we could make an informed decision. Instead, I was left to conduct my own research and seek guidance from family members who had not purchased a home in decades. There were also communication and transaction-management issues. Two days before closing, I identified incorrect numbers in the closing documentation and learned that updated information had not reached our lender. At several points, I felt I was personally monitoring and correcting matters that I expected our agent to manage. I later submitted a detailed complaint to the managing broker and received a relatively quick reply from Sandee Burnham. Her initial response attributed some communication problems to my having "unsubscribed" from Kym's emails, even though I did not unsubscribe until well after closing and moving in. The broker later acknowledged that this was not an accurate characterization but maintained the same overall conclusion which was that Kym's lack of knowledge, guidance and support did not fall " below Atlanta Communities' professional standards" which says a lot about their business. I recognize that the brokerage reviewed the file and determined that none of its professional standards or ethics rules were violated. However, determining that conduct did not rise to the level of a formal violation is not the same as providing an informed, supportive, and well-managed client experience. The lack of follow-through continued through the end of the transaction. At our final walk-through, Kym told us she had forgotten the closing gift she intended to give us and would stop by with it the following week after returning from a trip. We never heard from her or saw her again. As first-time homebuyers, we expected stronger guidance, communication, advocacy, and follow-through from both our agent and the brokerage. I would tell people to RUN from this company and find another option that will give you the proper home buying experience. Edit: I moved on... until Kym replied to my Zillow review with a version of events that contains multiple inaccuracies & only reinforces my original concerns. Negotiating closing costs doesn't erase the lack of guidance/oversight or the fact that I caught the closing error two days, not weeks, before closing. If Kym advocated for us during the transaction as much as she is advocating for herself now, perhaps this review would not exist.

I found Lindsey through Zillow and didn't know anyone in the area because I live in Miami and my…read morehome was in Canton, GA. I could not have asked for a more perfect real estate agent. She started off with professionalism in helping us know what we should and shouldn't do and when to do it. Within one week of showing the property (which she spent many hours doing preparation), we had two offers. Everything including inspections, appraisals and the closing went smoothly. Her assistant was helpful and efficient. The Haas team performs above and beyond what I expected!

I can't say enough about our wonderful experience with Lindsey and her team. We originally…read morecontacted Lindsey for help staging our home (which is a free service when you list with her.) Lindsey used her vast connections and immediately had a team of dedicated, top-notch painters, stagers, photographer, etc. who helped us prepare our home for an open house in just four days. Of course, Lindsey was right there with us moving out furniture the day we listed with her. From the beginning, the marketing was beyond anything we could imagine. In one week, we had 14 people at an open house, 24 showings and an offer! Lindsey has a quality team who goes over and above to help their clients. Just call her! She knows her stuff and really cares. We are so grateful we did!

Lyssette totally change my view with the use and value of an agent. She sold our home fast and for…read moretop dollar. She really made selling our home a smooth and almost effortless experience. She truly worked harder and just did way more than other agents we've used in the past, like using furniture and knickknacks to stage our home, regularly researching and completely staying on top of our market value, as well as providing in-depth analysis, opinion, and professional recommendations with every offer or decision we had. If we're ever buying or selling again in North GA, Lyssette is our first choice, she's amazing!

From the owner: Buyer's Agent, Listing Agent, Relocation, Consultingread more

Remarkable service with the highest level of expertise and professionalism. Susan was amazing in…read moreguiding us through the entire process of both buying our new home and selling our old one. She consistently went above and beyond to be sure that all our questions and needs were addressed and resolved.She always put us first while meticulously following the procedures and regulatory guidelines. We highly recommend Susan as a trusted advisor and partner.

We are incredibly grateful for Susan West. She brought not only expertise and attention to detail,…read morebut also genuine care and kindness that made us feel truly seen. Her professionalism was matched only by her heart, and we truly felt supported every step of the way. From preparing the listing to navigating offers and closing, she was always one step ahead-- calm, responsive, and incredibly thoughtful. She treated our family like her own, and her presence made a potentially stressful time feel peaceful. We're so thankful for everything she did to make this transition smooth. Thank you Susan!! We love you!

Jerome helped us buy a new property and sell our home. He really goes above and beyond to get…read moreeverything done right. He helped us make our home look great inside and out before we put it on the market, and knew exactly what to focus on to sell it for top dollar! He is motivational without being pushy, and an excellent negotiator. I am about to recommend him to my mother, so what does that say about him? If you need a realtor, call this guy.

Amanda is an amazing realtor! She is knowledgeable, flexible, and always there when you need her…read more We moved back to GA after living out of state for several years. She helped us find our dream home. She showed us many homes. I'm super picky, and she was ok with showing us as many homes as needed until we found the perfect one! I highly reccomended Amanda to help you find your dream home! Thank you again Amanda for helping us find our dream home!

From the owner: I'm a local Realtor here to help with any of your Buying and Selling needs. I love to see the…read moreSmile on my Clients face when we find their perfect home.