0 stars. First vehicle they tore apart to repair, and the mechanic put it back together without…read morefixing because "he supposedly didnt have the right tools". In the meantime my child and I drove acrossed the state only to almost have lost the whole wheel on the interstate because the lug nuts werent properly torqued. Another trusted dealership in my hometown confirmed that whomever put the wheel back on didnt do it right and the repairs Ford said needed to be done in the first place actually didnt need to be done. 2nd vehicle. My daughters car was supposed to have a rotate alignment, and balance done. First appt it wasnt all done, 2nd appt it was still off. 3rd appt they didnt call me to approve repairs even though I specifically said too and her dad who works there was asked instead, even though they were all told that he wasn't allowed to, nor does he own the vehicle. These repairs were completed after Erica failed to communicate that they were to only call me and the customer name was just under me. The repairs should have been caught during the first appt for an alignment had the proper procedure been done for an alignment inspection of the front and rear drive train, etc. I not only told the service advisor it was wrong and he agreed, but I refused to bring it back for the final repair after this. I did call and left Marie a vm, and Tad. Marie never called me back, Tad had the service advisor call me back instead. I left a vm on the advisors phone that I would not be paying for or completing said repair after how poorly they had handled, now 2 vehicles. I had the vehicle looked at by another shop- just like the first, and in fact that repair didnt even need to be done as well...just like the first one. They lie about repairs, fail to do them properly, and charge way too much for dangerous and poor service. I tried speaking with Marie again and actually got her on the phone this time, was told to never call service again after answering her honestly and upset that I had left her a vm, tried calling fixed ops manager, and told the advisor and nobody ever called me back. She said I could call there owner Chad. The parts dept manager supposedly ordered a set of tires for my daughter's car, a month later after asking about them several times, says they were accidently returned. Couldnt provide proof they were even ordered in the first place and was rude when asked about it. I was told then that the tires were out of season and out of stock and he was unable to order them again.

The worst experience ever. . David Diaz and Jennifer Vazquez made sure of that. I was mislead the…read morewhole week prior to my appointment. Mr Diaz claims the cars he sells for Mr Murray are "junk"

Employees were SO nice and friendly I was actually excited to get my car wash she drew a smiley…read moreface on my window hahaha

$19 for a basic car wash and it did a horrible job. And they will not take cash. Will never go…read morethere again.

Rivers Edge is amazing. Our car broke down at church. I had taken the keys to the mechanic, so the…read moredriver went to the mechanic to get the keys, and then went to get the car. He was amazing, as well as the dispatcher.! Thank you for awesome service! Miriam

Responsive, friendly, careful, reasonable! Needed a flatbed truck to pick up our all wheel drive…read morecar stranded on Dodge street. Very careful with our low profile car. Lucas and Nick were so nice!! 10/10 service!

Excellent service! I will definitely go to Chris's again! Quality and value was top notch. Honest…read moreand friendly. I will recommend him all day, every day! Thanks Chris!

Their team has cared for my BMW since I purchased it. I find their service to be very good,…read moreworkmanship is even better. But best of all is their honesty when making repairs. Their warranty is excellant.

Been emailing Brandon Brink, sales mgr for a while on a new 2024 Corvette. He came down somewhat…read morefrom MSRP since it is already a year old, almost two and still new. I made him a cash offer and he said he would get back to me. Two weeks later and still heard nothing. Email owners son, general mgr. Heard nothing. Would think if they sold it, at least a courtesy email would be in order. Just another untrustwothy car dealer, and they wonder why car dealers reputation is worse than US Congress.

Non responsive dealership. We wanted to see & perhaps buy a new vehicle in inventory there driving…read morein from out of town. We did, in fact, buy a new 2023 SUV loaded but not from them. We had two possible cars to trade in but didn't want to trade in either. We phoned & text with them. After never hearing back I'm reviewing them as I'd liked to have had a heads up from anyone in advance. They didn't seem interested in selling a 2023 vehicle at all.

I've taken my car to this location a few times. They did a great job...fast, friendly and accurate…read more No complaints it was a great experience

I have been buying my vehicles from the Jensen Dealership for 10+years now. If you want rock star…read moretreatment, this is the place to go!! The entire dealership, from sales, to service, to financing...they are the whole package. What an incredible family dynamic. They all make you feel right at home : ). If you are looking for great vehicles and an awesome crew to work with...this is the place to be!! Wanda and Kyle are my go-to salespeople and they are the kindest most hospitable people you will ever come across!! Everyone in the service dept takes such great care of you when you arrive with your vehicle for maintenance...even the receptionist's are so friendly!! You won't be disappointed at Jensen Dealership...they are the best in the business!!!

My Mom is a South Sudanese African lady whose English is very limited. In 2019 She and I started…read moregoing to Billion as customers and met Beau! Eventually I moved but she still lives in town and till this day she goes to Beau! Beau is one of the most helpful, caring, and kind people there is. Knowing that everytime my mom goes, he's able to accommodate her, helps with understanding her services etc has meant the world to me! Thank you Beau, for always going beyond for Rebecca! It leaves me with so much peace knowing she'll always be helped! We all appreciate you, but she's more thankful and very grateful for your kindness and service throughout the years! PROMOTING YOU WOULD BE THE OBVIOUS CHOICE!!

Went in to check out a 2020 altima listed online for $26,000. I signed ONE paper to find out what…read morewas owed on my car- they made me sign in sharpie. I've continued to receive loan denial letters for things like not properly filling out loan applications, not applying for a permitted time frame, etc. I never applied for a single loan. I didn't get that far because they kicked me out for refusing to pay $32,000 for a car they had on their website for $5,000 left. We even compared the vin numbers to confirm it was the same car. Fast forward to the first loan application letter. I called, the Sioux City location naturally refuses to return my call. I call the Sioux Falls location, they get me the equivalent of the distract manager. He called me a bitch and blocked my number when he found out I called the loan agency to confirm that it is a loan they took out in my name. I want it reversed, they refuse and tell me next time to read the next pages, as in plural, before signing them. I explain AGAIN I only signed one single sided piece of paper to get the information on my current car. I keep trying to get answers. Of course the entire company is ignoring me. So, I decide to start calling identity theft lawyers. Guess what? Every single one in the area is already on retainer for the Sioux City Billion head manager. Coincidences aren't real- there's a reason for this. Update- since I can't reply to Billion's reply, I've called and left several messages. They said they didn't care what the price was online, for that car hey would NOT take less than $32,000 for it. They forged my signature on loan applications. Again- I was made to sign one SINGLE SIDED piece of paper to get numbers on my car. Their employee informed me the several other pages for the other two documents for the loans were signed in ink pin, not sharpie. No one in the company will acknowledge me, return my call, and refused to give me the documents they forged so they couldn't continue to take loans out for Rogues and any other vehicle they deem fit for their fancy. Let's just be honest, the fact that BBB has had 3 cases opened up again them in the last 5 months for almost the exact same problem says it all. They're crooks.

I have used this car repair garage for over ten years. Honest mechanic, great service and fair…read moreprices. I would not hesitate to recommend.

From the owner: General Repair--Batteries,Tires,Exhaust,Suspension,Check Engine Light Repair and Service, Tune Up,…read moreOil & Filter services,Electrical and much more!