It was a pleasure to work with Tim Walstrom's agency. I couldn't be more impressed with the…read moreservice I received. From the moment I reached out, they were responsive, professional, and thorough. They took the time to explain all the options available to me and helped me find the best coverage for my situation. They went above and beyond to make sure I understood the details of my policy. They were patient, answered all my questions, and I never felt rushed or pressured into making a decision. They genuinely care about their clients and want to provide the best possible service.

I would rate a "0" if possible…read more My family used this agency for home and auto insurance for 3 years. While moving to another state, I contacted the office to determine what my level of coverage was for our possessions during our move. I was placed on hold while the employee contacted the claims dept to ensure level of coverage; I was informed that we carried full replacement value coverage for any damages that occurred during our move. Based on this info, selected minimal coverage through the moving company. On the day of our move, when the move was not going well and items were being stuffed everywhere in the truck, I again called this State Farm office to ensure that our items were covered at full replacement value, even informing the employee that our move was not going well and the movers were shoving our items in the truck. I was again informed that our items were covered at full replacement value by our Home Owners policy, and advised to keep our policy open until we were fully moved and unloaded and able to assess all damages. When it came time to file a claim for our broken and damaged items, the owner of the agency informed me that he didn't believe that we were covered for our move, that only "named perils" would be covered. This was the first time we were informed of this. Our claim has been denied. The agent refuses to stand behind the information we received from his employees and even coached them on what to say to the claims dept to avoid accountability/liability. I contacted them proactively as our resource to our level of coverage for our move, the information they provided me was incorrect. They refuse to stand behind their employees and take accountability. I would stay very far away from this agency!

If I could give this business more starts I would. I have all my insurance needs covered by State…read moreFarm and this agency has a great team to help you with the best rates and excellent coverage. I highly recommend them.

The office staff is so helpful and friendly. I never feel alone when I have questions or need help!read more

My other Insurance Company has just kept increasing premiums quite a lot. Time to check other…read morecompanies. I found Dan at Karl Herman. Very pleasant to chat with, informative and helpful and better premiums. Decision was made to move to State Farm. Everyone I've talked with there - Michaela, Dan, Sean, Rebecca, and Brad very personable and helpful. Has been a good transition. Glad we made the move. Thank you all!

Horrible! I have never been spoken to as a customer like this. Mike failed to call me at the…read moreappointed time that his office set up. When I called, Melissa put me through to Mike and instead of acknowledging that he missed the call, he asked me if I was bored today and said he knows all about me. I have never spoken with him and only have my life insurance through him. I'm shocked at how I was treated and I'm still unaware of what I did wrong. I wanted to speak with him about my term life insurance expiring next year and an increase in my premiums. No big deal. He missed the appointment.

I have been with State Farm for over 25 years and have NO intention of switching. Yesterday I was…read morein a jam when my car key broke in my trunk lock and I couldn't start my car. Andy was an excellent resource and calmed down a very anxious client (ME!). He went over my policy to help direct me to road service. Mike was also extremely helpful and came up with a game plan when the first road service truck couldn't help me. Thanks to Mike and Andy, I was able get a replacement key and was on my way. What could have been an extremely stressful situation was not a big deal thanks to Mike and his team!! Whenever I call, I always get a friendly voice. Thank you for doing an exceptional job!!!

Summit Mortgage helped me recently with a refinance. They were able to get me a much better…read moreinterest rate and saved me $500 a month on my monthly payment. The process was easy and everything was explained in detail to make things easy to understand. The staff is very professional, helpful, quick, and thorough.

I have used Pinkham Accounting for the past 2 years for my personal and business. They are very…read moreprofessional, reliable, and personable. I also use them for my business payroll which make things a lot easier for me. Their pricing is very fair and I would highly recommend their services. Amy Schwartz-

I love working with Jim Phillips and his staff. They have been our primary insurer for years and…read morehave saved us bundles of money. Most recently, they coached me through all the bureaucratic horrors when my car was stolen. Then after we re-wired our house, they massively reduced our annual premium with a bare minimum of paperwork. They are always pleasant and helpful and can lower your stress in seconds when something happens and you need help.

Michelle fettig is amazing! She's saved hundreds of dollars a year on our home and auto insurance…read more The best part is she regularly checks every 12 months for us to make sure we are getting the best rate. For example, I was originally paying $180/month for auto insurance, they checked the next year and saw that I was turning 25 during the next cycle, switched me to a different company, and I started paying $90 per month! A 50% reduction! When my fiancé was added to my plan her auto insurance rates were cut from $150/month to $110! They're all so helpful, and my fiancé and I are incredibly grateful.