I'm no insurance expert, but I now know a lot more about what coverages are right for me and ones I…read moreshouldn't have ever had in the first place. Joe took the time to break down my entire auto insurance coverage. Found a few areas that were under insured or not even apart of my previous policy, and let me know I was overpaying for the coverage I was getting. I took the time to get a quote, saved almost $80 a month and got a much better coverages for my money. I would reccomend Joe Couch and Lafayette to anyone looking for the best customer experience from a staff who really cares about your individualized needs. Thank you for everything!

Lafayette Insurance made switching insurances a breeze. Great company with great customer service.read more

If you are looking for insurance life, auto, Rv, motorcycle, blanket coverage or just home owners,…read moreTHIS should be your ONLY STOP. I stumbled into this office maybe 10 years ago and have been VERY THANKFUL and grateful for it ever since. Ashley and Terri are above any other agency I've EVER encountered. Whenever I've had a loss of any kind they have held my hand through the whole process and made it as easy as can be. They make themselves available whenever I am in ANY need. They go out of their way to make me understand the values in other coverages as well. I've had a few other agencies in town in the past but there is ZERO comparison to Ashley's office.

So thankful I switched over to Ashlie! She is thorough, kind and considerate of your…read moreneeds/lifestyle. She and Terri have great follow up and communication within the business and in regards to the individuals. I wish I would have found them earlier!!! BONUS, she doesn't just insure Indiana- she has other states she works in also.

Peggy and her team are very friendly and so quick to respond! They are always available when we…read morehave questions, and never get annoyed with our constant (yearly) change of vehicles! They were also so helpful when we had a claim, and made everything easy and painless for us. Thank you so much for everything!

From the owner: We specialize in auto insurance for all automobiles, antique or classic cars, motorcycles, ATVs,…read moreand boats. We are also proficient in home and renter's insurance, farm and ranch insurance, and non-traditional health insurance such as Medicare supplemental, short-term medical, life insurance, annuities, and long-term care insurance.

Varner insurance is the best I love supporting local businesses she so friendly and helpful I got…read moreinto a wreck and I didn't have my insurance info so I called and she was able to send me all the info right there and then

I recommend Nikki to everyone I know I tell him where she's located she is absolutely amazing her…read morestaff is amazing everyone does everything they can to help you to get the best rates and to figure stuff out when things go wrong rex or whatever they're awesome never had any issues

Excellent organization to work with. Mike and his entire staff take the time to help us anytime…read more Sara has been extraordinary in her detail addressing all of our needs as changes arise.

The staff there is great, except recently I had a home claim in which my garage caught on fire. I…read morewas displaced from my home for 6 months. Despite the phone calls and emails to the office and adjuster, their answer was always "we will check on status" "i am about to approve payment" Emails sent to office manager and Mike and never did I get a phone call from them. I like that my premium is not that expensive, but is it really worth, because when you need them, they are never there for you. I have attached proof that I did communicated to office. see my review in google that I edited with attached pictures.

We have been using Jan Nielsen Allstate Agency for over 15 years! They are fantastic to work with…read more The staff is kind and knowledgeable. We have had a few claims and they are very helpful and quick to resolve.

I've had homeowners and auto insurance with Jan Nielsen's Allstate office for over a year now. On…read morethe few occasions I've had to call the office, I've been really impressed by the outstanding customer service I've received. Earlier in the spring, I had some questions based on a mailer I received and set up an appointment with Jan. First of all, I was impressed that an agent, who I know must be very busy, would take the time to speak with me one-on-one about my questions. Second, she was exceedingly friendly and was obvious to me that she really does care about her customers, beyond making extra $$ from them signing up for extra products/services. Her advice was very practical and I never felt pressured into modifying my coverage. I would recommend Jan's office to anyone in search of a good insurance company and agent.

I wish Yelp allowed 10-star reviews, because Austin Kyle's State Farm office in Lafayette, Indiana…read moredeserves far more than 5 stars. This office is absolutely amazing to work with. After spending the last 30 years with companies like GEICO and Progressive, I can honestly say I wish I had switched sooner. If you want personalized attention, concierge-level service, and insurance agents who actually know you, care about you, and are available when you need them, look no further than Austin Kyle's office. Everyone I have worked with has been professional, responsive, knowledgeable, and genuinely helpful. Karmyn Anderson, in particular, has been outstanding as my account manager. She provides the kind of service that is almost impossible to find these days, thoughtful, fast, thorough, and personal. I have been insured for nearly 30 years, and I have never had such a positive experience with an insurance company or agency. This team truly goes above and beyond. Highly, highly recommended.

From the owner: Since 2021, the Austin Kyle State Farm Agent office has been helping customers in Lafayette, IN and…read moreacross Indiana and Illinois protect their families, assets, and futures. Insurance should be simple to understand and designed to adapt as life changes, which is why my team and I make it our mission to provide clear explanations and guidance along with flexible and comprehensive coverage. Experience the Good Neighbor difference. Call or connect online today! License #: IN-3875474, IL-3003115610

Worst agent ever . Called about questions on my claim . Was told by Gina that there was no pleasing…read moreme and I should look for another insurance company. I was in a wreck back in July (not my fault). Had several problems that couldn't get resolved.. thought my agent was suppose to help me , only thing she did was get the accident report. I've had to handle everything else. I'm still waiting to settle on pain and suffering. Have called Chris two weeks in a row and not even a call or acknowledgement back . Plus my rates went up !! I'm so disappointed! Where do you turn ?

They act as if they care about you, but in the end all you are is a number. I've switched insurance…read morecompanies and will never go back. You couldn't even pay me to go back. I was rear ended and so I called my insurance company for help. At first they seemed concerned and helpful. In the end I was told I should be thankful they helped me. Yes, that exact statement was said to me. It was a nightmare working with them and the accident wasn't even my fault.