I have been a patient of Dr. Robin Hall since April 2012. Having been a health advocate for most of…read moremy adult life, I became frustrated by the traditional doctor that would only address an illness, once you had it. Dr. Hall's approach is to advise and treat you to prevent illnesses and will allow you to improve and extend your life. Her process and care are probably something that you never experienced or knew existed. Her annual physicals include extensive blood analysis to identify hidden issues that can be corrected before they become a problem. Her specialty is heart health, but she is well versed, educated and certified in many areas of adult human physiology, and medicine. Her staff and office personnel are very pleasant, well trained, and efficiently organized. You will never wait longer than five minutes to see the doctor once you arrive for an appointment. Also, never once was I not able to book a same day appointment. This is one great benefit of having a Concierge Membership. Regarding results, I just completed my eighth year of her care and physicals. Due to her consultations and advice, my recent health report is the best it has ever been. It has been a journey, but well worth it. Her tests have allowed me to balance my body's nutrients, vitamins, pharmaceuticals, exercise, etc. to the point that my arterial age indicator is fifteen years younger than my actual age of sixty-nine years old. You only get to live once! May as well make it a long, healthy, and enjoyable one. Ron R. Southlake, TX

Friendly, professional and helpful staff. Dr. Hall's methods are highly effective and her staff is…read morevery responsive to all needs. Recommended highly.

I am trying to be a grown person, doing grown people things, so I finally decided to find a doctor…read more And not because I was dying or broken, but to establish a history and find someone who will care about things like my potassium levels. I didn't even know I had a potassium level. I decided on this location purely because it is close to where I live and I am trying not to give myself excuses to bail. I swear I am not afraid of doctors. I found Dr. Robinson on my insurance website. I could book my appointment, fill out my paperwork before I came in, everything was easy peasy. I didn't have to wait long before I was taken back and everyone was very friendly. It wasn't long before Dr. Robinson came in and sat down for a chat. I was shocked. She wanted to go over all my history. Like, all of it. She checked all my vitals and did her doctorly things. I don't know that I have ever spent that much time with a doc, or I should say I don't know that a doctor has every spent that much time with ME. I even agreed to a tetanus shot, and got a sucker. Because I'm brave. I didn't know I was going to be giving up blood and had had a coffee, so I had to come back two days later to give it up. The nurse I had seen previously saw me waiting and stopped by to say hello. All in all it was a lovely experience and I promise I will come back.

If you're looking for negligence.. laziness.. no communication.. this is the place. Start with Hunt…read moreas the pediatrician. They weren't giving vaccines at their wellness appts. I was told they were up to date every appt. I have no clue how they could let this happen. I have 4 kids. We have never missed an annual checkup. Have been going to the pediatrician here for 15 years. Started with Benzick and the last few was with Hunt. Between Benzick and Hunt we moved out of state. The pediatrician out of state was amazing with letting us know which vaccines our kids needed. For some reason they had a hard time getting a hold of this office (SFM) to get their records. They pushed for months and finally got them. THEY got them. When we moved back to go to Hunt I noticed they never had any vaccines due. I figured they knew more than me and I trusted their process. I'd ask when they'd call to confirm the appts if any of the kids had vaccines so I could prepare them and every time "nope none this time!" The only one they said was due was my 14-15yo but never the littles. The schools started giving us a hard time saying the kids weren't up to date. So I argued with them like an idiot saying my kids are absolutely up to date. Turns out nope. This office never gave them their vaccines. When we tried calling them to let them know and ask why.. crickets. This office ghosted us. Not one call back from someone who could explain this and we called a lot. My kids could have gotten serious diseases because of the negligence at this office. They never once told us they needed any, they just never kept up with it at all! Every single time I called I asked who had what due and they'd always say they're good. I thought it was strange but trusted the doctor would know and would let us know when they had more coming up. Benzick was good but Hunt's team and records people need to be retrained. How do you go about doing a whole wellness exam and skip the part that keeps them safe? I feel like I put too much trust in this place and shouldn't have. I should have asked Google or ChatGPT which vaccines were due for a 3, 4, 5 etc y/o before their appointments and what to expect so I can do their job for them and walk them through the whole exam. Thank god for school nurses, of all people, who caught this. They educated us more about our kids' missing vaccines than this Dr office ever did!

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

I completed my executive physical. The doctors were efficient but also spent a good deal of time…read morewith me. Great service and advice.

From front office to back, everyone is great here. I am new to the area and they were able to…read moreaccommodate me with an appointment very quickly. A perk is the cute golden retriever that resides within!

I've received nothing but kind and compassionate care from this office. The PA, Vince, really took…read morethe time to understand any concerns I had and gave great recommendations. I have also been seen by Dr. King and really appreciated the amount of time he spent with me and the efforts he took to help diagnose me. I'm not understanding people complaining about pricing, I pay my $40 copay that is set by my insurance each visit. This isn't set by the facility. I absolutely would recommend Dr. King and their team.

Excellent physician interested in treating the person and getting to the root of a problem, not…read moremedicating they symptoms.

I could write a novel about why I love Dr Rector & his team but I'll limit myself to just a few…read morereasons. 1) He is compassionate & not arrogant. He admits when he doesn't know something but is commitment to constant learning. He invites me as the mom into the process, admitting I know my kid best & sees this as a team effort. Which is huge since I have lots of questions & am a researcher too. 2) He offers hope & never gives up on us. He was a God-send when things looked bleak. I love that he is a Christ-follower & prays for his patients! I'm so grateful for the wisdom & intuition that God has blessed him with. Thank you Dr Rector for all you've done for us over the last 8 years! We'll be forever grateful!

Tried to schedule an appointment for my mother as directed by insurance, which listed Dr Russel as…read moreher primary. The front desk staff I spoke with by the name of Aliya, was openly rude, dismissive and obstructive. Did not check for availability, repeatedly said "you'll get a call back" and abruptly hung up. This level of unprofessionalism is unacceptable.

My family and I will no longer utilize Dr Russey as our primary physician due to his incrediblunt…read moreunprofessional office manager Michell.

The reception is terrible very disrespectful. Try to tell me that I'm trying to get free healthcare…read morewhen all I was asking for is for the doctor to email me or can I get his email which I've already had a pass bad experience They tried to make it right, and I gave them the opportunity to do so and they failed to do that don't waste your time here.

Love this place! Super friendly, super clean. So helpful and…read moreinformative. Quick & easy. No wait. Made appointment online the night before. Confirmed by phone in the morning. We are traveling to Amsterdam, so international flight probably this is needed. We are fully vaccinated on top of this. Rather be safe than sorry. They take pretty much all insurances. So no pay out of pocket. Found this through a friend after asking on social media. Heather did the nose swap and it was totally painless just a tiny tickle.

I love this doctor, very personable and thorough. Would highly recommend him Than you!!read more

I very seldom complain about anything. I had an appointment scheduled for a physical, but when I…read morearrived, the staff told me they don't perform physicals on that day. I drove two hours round trip and fasted for twelve hours for nothing. No one mentioned this when I booked the appointment. I wonder what their policy is if I missed and appointment? I took time off work and made the trip for nothing. This shows poor scheduling and communication on their part. I return a week later for the physical that had to be faxed to my employer. I waited a week and nothing had been faxed. I had to make the two hour round trip back to the doctors office, to get my paper work and fax it myself. I had to make three trips to the Bedford office which should only of been one trip. My wife had the same physical at the Western Center office, with no issues. The Bedford office is terrible. Great doctors bad office staff Very disappointing experience -- I won't be returning. Did I mention on the first visit, and the second I had to miss work. I made several phone calls. Don't waste your time calling this office. They don't return calls, they will have you on hold for over an hour. I cannot say how great these doctors are, we have been seeing them for over a decade, they are the best just the Bedford office, is terrible.

He is wonderful. Great bedside manner. He shares his concern.I adore him…read more I love the front staff.

Dr. Drake's office is very disorganized and unprofessional. I made an appointment 4 months in…read moreadvance so I could have my initial consultation and wellness exam together. When I got there they were only willing to have a 30 minute consultation and reschedule the wellness appointment for another month out. This was such a waste of my time as I had fasted for 8 hours and put my calendar on hold for 4 months. The office was rigid and would not recognize their mistake. What a waste of my time.

Dr. Amanda Hall is my mom's doctor and she is one of the most amazing, detail oriented, caring…read moredoctors I have ever met. If you can get in for her to be your doctor, do it! Highly recommend 1000%

Charged a credit card two months before the patient was ever seen. Getting that money back after…read moremultiple emails and calls has been nearly impossible. Those two facts alone tell you everything you need to know. Contact was made in the second week of April to schedule a new patient appointment for asthma-related issues. The earliest available date was May 26, over a month away. On May 16, before a single visit had taken place, charges were applied for both April and May. The patient was seen at urgent care in the meantime and still plans to establish regular care here given the location works after a recent move to Denison, TX. After this experience, that plan is now in serious question. The appointment was cancelled to resolve the billing issue. A refund was promised by May 18. Four follow ups were made across emails and calls, each time receiving the same assurance. It is now Thursday and not a single dollar has been returned. To top it off, an email came in asking for the patient's name, information that had already been provided multiple times. Disorganized, unresponsive, and unbothered sums it up well. Charging before any care is provided, then making patients fight for their own refund after 4 follow ups, is unethical and unprofessional. Go in with your eyes open.