Getting a sales associate to help me is hopeless. They are more engaged talking to one another than…read morehelping me, and I am smiling and waving. Today I decided to Yelp. The cashiers do a nice job. I am Yelping the Ace hardware on 3rd street.

So rude!! The workers would not help find anything. They had items priced wrong and were so mean…read moreabout clarification. I will never go there again

I have always had a great experience with this Hardware Store. While Ace is a great place to shop,…read morethis store goes over and far beyond to assist their customers. I've had them search other stores to help me locate a particular item that was not available here. Their customer service is above all the Big Box Stores. As for those hard to find and get items, start here... Reasonable Prices, awesome service, friendly staff...Why shop anywhere else ???

Went in for a cart tire, not only did they have the random size but the 2 ladies were super helpful…read morein helping us find it. And just all around super nice, friendly and knowledgable. Thank you!

So, after many years my electric stapler failed in the middle of a job…read more I have been a loyal Home Depot customer several decades. I am no rookie, so I looked up a replacement stapler and store shows 3 in stock. I drive the 25 miles to my local store to buy more insulation rolls and a new staple gun. Can't find the gun in the listed location so I ask one of the help to find it. The person says "yes we show 3 and I will get one for you." Why wasn't it restocked on the shelf? So I go get the insulation and it is still in the isle not unpacked or restocked either. Mind you, it is sitting in the isleway still banded and shrink wrapped. I cut the banding and shrink wrap and get the insulation lodes on the cart to return to the tool section and get the tool. Oops, the box does not contain the tool but something else. No other options possible except an electric stapler kit at twice the price. Ok, I buy it and it is dead on arrival when I try it at home. If management reads this, the moral to the story is instead of the staff standing around, get them to restock the empty shelves in a timely manner so the isles are clear and mistakes in inventory are discovered timely. I need up getting the stapler at a local Ace hardware that was actually closer to my home.

Not sure whats going on with Home Depot. Product selection is very limited except for specific…read morecommon items. They have a whole row of light bulbs and only carry FEIT vs Philips in which I needed. I find they are only supporting one brand in alot of supplies needed except paint. Never seem to have a good selection in many items. I guess will shop alternative stores/or Amazon in the future to save on a 30 mile drive only to not have products needed. Very disappointed .

What a great store! I was in the area for work and stopped in on a whim, but if I had this store…read morewhere I live, I'd definitely be there often! A little bit of everything for your farm, homestead or garden. There were so many things I wanted to go home with, but kept it minimal. I was greeted politely upon entering and the cashier was super friendly, asking for advice on gardening... to the point that she took notes on my recommendations. I don't live in the area, so I'm not sure how their prices compared to averages for Bend, but coming from Alaska, the prices were really good. I'd definitely go back and have even looked for other Wilco stores during my travels.

I've always had a great experience at Wilco. My primary reason for visiting is for horse feed and…read morethe online order to drive up makes it a breeze! Super easy process and it's almost always ready within just a few minutes. When I do make my way inside, I always end up finding something great on the shelf (that maybe I didn't need) from the Pendleton selection to clothing, there is a lot going on at Wilco.

Thank you to Aidan! He went above and beyond. The woman at the check-out was kind and attentive,…read moretoo. She asked him to help me as I was checking out. Not only did he do that... but when I mentioned I wanted 10 more bags of soil and 5 more of mulch... and would come back for them later... he took it on himself to go and get all 15 bags in 2 deliveries and to help me load my car. He radioed for help 3 times as the soil was placed high. When most folks had gone home for the night, he made sure to get me the soil and searched for it on a couple of trips. Then he apologized it took so long. Really, it wasn't long, at all. I thanked him and he told me it wasn't even his department. He works in flooring. As I drove away, I saw him helping another family in the gardening section. Kindness abounds. Love Lowes. I continually have positive experiences with them and their team and it made my night.

With a cart full of tools, nearly 40 years old and my daughter in tow, an employee (who was…read morestanding with the assistant manager) had the audacity to call me "young lady" after I requested that someone unlock a pressure washer. This was after he was visibly annoyed that I interrupted (stood quietly to the side until they looked up) their conversation. I guess my Botox gal deserves some props, but really, haven't we moved on from the "boys club" of home improvement.... "Young lady" smh