Went in last night and bought a giant sub togo. Got home and bread was hard and stale. Funny, I noticed the customer service person check bread when she grabbed and seemed slightly odd. It was late and we were tired so I did not drive back up. I called today and shift supervisor said she could not do anything about it without receipt which I explained was in the middle of nasty garbage. She said "sorry" we can't help you. $13 for a sandwich on old bread and poor customer service is unacceptable. I even described the customer service person who helped me and our conversation. read more

BEST subs in Idaho. I am a new jersey native so I know good subs! This is comparable to the Jersey Mike's locations that are actually in New Jersey. It's a little pricey compared to your subway type places but the quality can not be beaten and you get a lot more food. The bread is outstanding and they use boars Head cold cuts. read more

Update- It's been some time since I have visited this sandwich shop, for obvious reasons. I was hoping the owner would have read my and others reviews and worked out the customer service problems. No such luck!Today I stood at the counter while several of the employees were goofing around in the back kitchen. There was a girl at the grill, but it appeared that her job was to not talk to customers as she glared at me several times but never offered any assistance. After about 3-5 minutes some chick with a cow ring in her nose appeared around the corner and mentioned "someone will be with you in a bit" and continued to goof off!! I left AGAIN in frustration! This was the nail in the coffin. I will never come here again. The owner and employee's don't know jack about customer service!!! DONE and ready to spread the word! So I have been here about 20x since last review. Sadly, the service has completely fallen apart! I'm wondering if it's because the owner is rarely visible anymore. I have seen lots of goofing around in the kitchen, dirty bathrooms, and cashiers that can add! Today my #6 somehow ended up with bacon; bonus for me! "Mikes Way" seems to be "whatever the person feels Way," it changes all the time. My sandwich "for here" seems to be wrapped "to go" quite often. The bread is hit or miss in the freshness department. I have seen the customer base drop off since they opened; you'd think the owner would see it as well, and wonder what is going on. It's quite simple; the cats out, the mice will play! Gross!! I just saw the sandwich prep girl sneeze into her hand, and just kept on touching the meat! I'm outta here! Excellent sandwich shop! My new favorite! The only down side is long lunch lines. However, it's not really a negative as it moves fast and there are a ton of people working there! The bread and meat are as fresh as it comes. Occasionally they run out of hot sandwich meat, but that's just says how good it is! The people are also super nice, imagine that! I absolutely disagree with Jason! Uncle G's is gross and dirty, and the old man there can be a bit grumpy! read more

I'm a Point Pleasant, NJ native who grew up on Jersey Mike's subs. This location was no different than any one in NJ as far as the quality of the food. However, the staff was a bit slow and lacked that friendliness that I would expect from a JM shop. After getting my sub, the line had grown to ten people waiting and I could see the frustration in their faces. It was 3pm and there shouldn't be a reason why the staff couldn't keep up. read more

So sorry we interrupted your day. The staff appeared to have lots better things to do then to serve us. Totally rude. The sammies are excellent but I am not sure they are worth the experience with the staff. Difficult decision . read more

Got two great gigantic subs for my nightly snack... on gigantic steak and cheese with jalapeños, mushroom, peppers and onion it was perfect tonight... then tried there new parmigiana bread with a Jersey club gigantic and it was loaded to the gills just perfect... read more

I really like Jeresey Mike's and crave it quite often. The meats are good quality, cut nice and thin. The bread is good as well, but they do put a lot of vinegar and oil which can make the bread soggy if you're not planning on eating it right away, so be cautious of that (maybe ask for it to be omitted or on the side instead). I do wish there were more topping options, but the ones they provide are more than enough and still very satisfactory. read more

Jersey Mike's is by far the best sandwich shop in town! Much more flavor and freshest ingredients. The endless choices make it adventure everytime. The staff at the State Street & Glenwood location in Boise, Idaho are the best! Always friendly, polite and hard working. They have an incredible workflow that keeps things going so you're not having to wait too long. Thanks for serving top notch sandwiches! I'll keep passing the word around! read more

Wow! Got the ruben. Just about inedible. The pastrami was very very dry and tasteless {think reconstituted jerky}. $ 8.00 and change, half went into the trash. Jimmy John's, leave the lights on, I'm coming home. read more

I have been to multiple Jersey mikes back home. Their system must have changed or is completely broken with the online ordering. I got the "Original Italian" which is my favorite, usually comes with all the regular fillings with lettuce, onion, oil and vinegar, and any condiments. I added 2 things to the order only, mayo and banana peppers. Guess what the sandwich came to be. Half of what I ordered originally, then watching them make the other half they didn't put ANY of the extras that come with the damn sandwich on it. Said it would cost me extra when it is all included! Looked at the first part of the sandwich, same damn thing! It says included. Jesus Christ, I read all the bad reviews but gave them a chance. I paid $15 for meat and bread. Holy shit that was pointless. read more

Jersey Mike's Subs - Bull. Shit. - Sandwiches Near Me - Boise, Idaho

Totally gross. My wife & I visited for lunch (chicken chipolte cheesesteak & chicken california cheesestake) and only went there because we had a buy-one-get-one coupon. My wife couldn't even eat 1/2 her sandwich. Processed chicken re-heated on a grill dredged in a TON of mayo on a semi-stale roll. She took 5 bites and just said "this isn't worth even putting into my body" and threw the rest away. My chipolte chicken bread was at least good, but $8.50 for that? It's a roll with chicken, some onion and peppers and processed cheese goo. It's even looked enemic when I got it. (should have taken a picture, it was totally sad) 100% ripped off & 100% grossed out. read more

Overpriced and there was nothing special or original that set this apart from another sub shop. The sandwich didn't even fill me up even though I spent over $10 on the sandwich. read more

Stage 2 of re-opening states that restaurant establishments are to frequently clean and disinfect high touch surfaces (such as restrooms) during operation, not to keep them closed. If your establishment is open for dine-in seating, you must provide full use of a restroom for your customers. Very careless to force customers to a neighboring food establishment for restroom use, causing higher traffic to another facility. Not safe. Not nice. read more

Jersey Mike's has restored my like for sandwiches. Had the cheese-steak and it was perfect. Ordered the regular size and could barely finish it. I went there to donate to a local school they were doing a fundraiser for and glad I did. read more

This place stinks. Been here twice. Thought the first time I was just unlucky but I was wrong. Don't ask the manager or franchise owner how many inches their sandwiches are, they will get annoyed with you and believe it or not, they don't know the answer. They just show you the size of the bread. Roast beef was dry both times. Horrible service. Won't be in business long. read more

So happy to finally have one these here! Not bad for chain phillies and chicken farm - the bread could be better but everything else is on point. The regular subs average around 8 bucks, large around $13, but regular is still a pretty substantial sandwich. Deli meat is sliced to order when you order your sandwich (like they do it in delis in ny/nj) so it can take a bit longer than your usual sandwich line, but it's really an insignificant amount of time to have fresh deli meat. Jersey natives: don't forget to pin your hometown on the state map in the back of the shop! read more

Not a big sandwich gal. This is not my cup of tea at all. Boring bread and boring toppings. I prefer my sandwiches a bit more high end. This is just gut fillers. I prefer burgers. Way over priced as well. Don't waste your time read more

The food was a bit pricey ($12.50 for chipotle cheese steak, bag of chips and a bottle of soda). But, it was tasty. I didn't reallly care for the taste of the peppers and onions on the sandwich- they were very sweet. Turns out they are marinated in something before being put on the sandwich. (I think just grilling the veggies would make them better). I liked the sandwich bread. I might come back sometime, but with so many sub sandwich places, this doesn't really stand out. 4 stars for effort and a clean restroom :-) read more

The hot subs are amazing and I absolutely love the chicken Philly cheese steaks! This place is quick, easy, clean and the food is delicious!

Haven't had this place since we moved from AZ. Even better than I remember! Thank you Boise for bringing the best sandwiches to Boise!

Finally a delicious, fresh sandwich shop in Boise!!! My orders are always spot on, fresh and delicious!

Best subs anywhere! I go to the Broadway location on a fairly regular basis and the food is always consistently fresh and delicious. Mike's serves the best cold cuts and their regular size sub is two meals for me. They may cost a little more than some are used to, but you get what you pay for. The staff is always friendly and quick and the Shore Points program is a bonus. Love Jersey Mike's read more

Love the food. But tables were not kept clean and staff was a bit grumpy. I think it would be a great idea for the owner to secret shop.

Really good subs! And the people there are super friendly and seem like they're always having a good time. 10/10 recommend.

Disappointed is the best way I can describe it. The sandwich was just okay. As others have said the price is higher than expected. I didn't know roast beef could be sliced as thin as they slice it. No kidding. If you hold it up to the light you can see through the meat. It looks like a lot when they stack it on the bread, but in actuality, there's not nearly as much meat on the sandwich as you would get with a Subway. I eat at a lot of sub shops and I compare most of them to "On A Roll" in Eagle. Probably the best sub shop . . . ever. Sorry Jersey Mike's, but you come up pretty short on the sub sandwich scorecard. read more

This particular Jersey Mike's is not like the ones in California. The workers aren't friendly or clean. They don't change their gloves after handling gross stuff and they barely give you any cheese on the cheese/veggie sandwich. I will try going back in a month and if nothing has changed, then I won't go back again. If they fix their problems, then I will rewrite this review. read more

I do the online ordering, and I use the phone app. Every instance Ive been in, a minimum of 6 times, I walk up to the register. Without fail, I will either get eye contact and no acknowledgement, or complete avoidance of eye contact. The employees will look you in the eye, and start helping the next customers. It is literally, in the literal sense of the word, a 2 second process to hand me sandwiches that Ive paid for in advance, I can see and have been staring at, and 100% consistency with the failed process of ordering ahead. Im a big guy and fill in a doorway, so it's hard to believe I wasn't seen. The first few times I let customer after customer get helped, sandwiches made, and rung up. Now Ive learned to say something along the lines of "Can you just hand me my sandwiches?" after the first few customers are attended to. This creates an awkward environment for the person ordering ahead, having to get someone's attention, as well as the long line of customers wondering why someone is lingering around the register. Whats the point in your app or online ordering, if it is actually quicker to stand in line? I can see this happening once in a while, but it happens with every employee, every time. Every. Time. Pretty disappointing that I actually plan on this and count on it... Coupled with the prices and what you pay for, I think I am done here. read more

I have been looking for a new place to get a chicken parmesan sandwich since all of the Boise area Gandolfo's locations closed down, so I was happy to see that Jersey Mike's had one on the menu when I stopped in last week. The sandwich was good, but given that it was served a little too hot, by the time I let it cool down it had become a bit soggy. One of my sons loves chicken parms, too, so I tried to take him there tonight. I called the restaurant at 8:49 when I was 3 to 5 minutes away so that I could make sure that they started my son's sandwich before closing (their posted closing time is 9:00 pm.) I was informed by the employee who answered the phone that they had already closed for the night as instructed to by the owner because they hadn't had any customers for the last hour and a half. In his defense, the employee did offer over the phone to give me a voucher for a free sandwich to make up for it if I continued on my way and still stopped by the restaurant tonight, but I was so annoyed that I declined the offer and turned around and headed home. I actually used to own a small chain of restaurants and I would threaten my managers and supervisors with their lives (well, their jobs, actually) if they ever closed early like that before the posted hours because the ill will that it can potentially cause with customers through their reviews and spheres of influence could cost the business much more in potential revenue than it could save in labor costs by closing early. I also used to sell franchises for a living, so I would be surprised if not following the posted hours of operation wasn't a violation of their franchise standards. I'm disappointed because this place was going to potentially be a frequent destination location for me to get a chicken parm sandwich, and now it is probably relegated to an "if I'm ever on that side of town at meal time maybe I'll stop there instead of at one of the other 50 restaurant locations near the intersection of Glenwood and State" type of location for me. read more