I placed an order at 10:30p one night, and it arrived via FedEx Ground at my door 6 days later…read more Not counting the weekend, that's 4 business days, and FREE shipping!!!! The package was apparently drop shipped directly from the Distributor/Manufacturer, and was clean, brand new, and packed well in every way. I couldn't have been happier. Since the tracking updates nightly, I called in to customer service during the day. They placed me on brief hold, and returned with all the info. After reading some of the other feedback here, I was worried. But, I came back especially for this review to let you know that my experience was top notch. They were cheerful, friendly, and, I would deal with them again.

ABSOLUTE NIGHTMARE - AVOID THIS COMPANY…read more First and foremost, do not order from this absolute shame of a company. They completely neglect to inform you that items are backordered for 4 to 5 weeks. To make matters worse, when you ask to cancel the order, they ignore the request entirely. The item eventually showed up weeks later--completely useless to me, as I had already been forced to buy it elsewhere due to their silence. When I called to get a return label, they never sent it. After making four separate phone calls to customer service with absolutely zero resolution, I had no choice but to dispute the charge with my credit card company. Save yourself the headache and take your business elsewhere. Completely unprofessional.

Was in need of a large bowl to make caramel corn happened upon this place and they had just what I…read morewas looking for and all sorts of kitchen commercial items would definitely go back if I need something.

I am in constant need of various bartending supplies and having to order them online sucks. I hate…read morepaying shipping costs. Then I stumbled upon this gem of a supply store. The setup isn't organized at all but I don't mind it much because the cashier knows where everything is. This isn't the type of store that you just go into to browse so when she asks "what do you need today?" ...I'm just looking isn't a typical response. I also love this store because if they don't have what you need, they can order it or tell you what store may have it. I'm here a good bit so they know what items in particular I came in for. The staff is always so kind and I always leave happy! If ever you need any type of restaurant supplies then check them out!

Amazing find! This place offers everything a catering service, restaurant, or an individual could…read moreneed to provide excellence in the art of culinary skills. A gigantic selection of kitchen utensils are for sale. They also offer select cuts of meat, produce and more at wholesale prices! A person doesn't need to be a professional chef or a short order cook to make purchases! The public is welcome to come in and shop at their leisure! I deducted one star due to its location. The traffic in their area can be challenging sometimes; to say the least!

From the owner: CHEF'STORE has been providing restaurants and catering companies with exceptional wholesale kitchen…read moresupplies since 1990. Our Spartanburg location is our 83rd CHEF'STORE location and the fourth in South Carolina. It's located at 300 West Blackstock Road, across the street from Westgate Mall. This 33,000 square foot restaurant supply store is filled with the freshest produce, fruits, and meats. Our shelves are stocked with top-quality ingredients and more. We offer a large selection of packaging and paper materials, glassware, hardware, utensils, and cleaning products. No matter where you are coming from, or what your needs are, CHEF'STORE is open to anyone wanting professional-grade ingredients at bulk food store prices.

Walk in customers welcomed, no membership required. They have everything food equipment related…read morefrom scrapers and tongs to large mixers and commercial ranges and ovens to furniture and janitorial supplies. It truly is an impressive and wide array of equipment. If you are just a home kitchen cook, this is still the place to come for pans, utensils, even an impressive selection of blenders. The guys are friendly and helpful. This is more of an industrial retail store than a retail store, but it's open to the public!

I needed help outfitting a food truck, the guys in there are very helpful and knowledgeable…read more Definitely would recommend for everyone looking to get into the bussiness.

The Chef's store can be an economical alternative to Sam's Club and Costco. For example, I needed…read morea lot of inexpensive protein for a large group. The 1O lb box of frozen flounder for ~$50 fit the bill. I paired this with two 6 lb. Cans of stewed tomatoes. Once in a while you can get a small portion of a product, such as a small of tub of Ricotta cheese. That's no-frills food workshop is great for large portions of produce and has a large variety of frozen vegetables, desserts and also kitchen utensils, pots pans, etc.

Nice amount of products within the store. We have a large family so this is the ideal place to shop…read morefor reasonable bulk goods. Some of the items are more expensive than your local Sam's or Costco but you have a pretty good selection. Even if you don't have a large family, you can still split the cost with friends or extended family. I love that you don't need a membership in order to shop. Check out was very nice and quick . Looking forward to more visits soon.

I would like to take a moment to discuss General Sales. I am not a customer but a manufacturers…read morerep who does business with them. They are always accomodating during my visits. Larry, Laura and Denise are all knowledgeable about my products and cintinue to help me grow their business and mine. I call on over 80 accounts on a regular basis and they are one of the few that I always look forward to.

From the owner: General Sales Restaurant Equipment and Supply is a premier distributor of restaurant and catering…read moreequipment and supplies. As a food service contractor, we serve restaurants, hotels, schools cafeterias, bars, and catering and offer a full line of commercial equipment and supplies. We carry popular brands in stock including: Hobart, True, Vulcan, Traulsen, Gold Medal, Cambro, Carlisle, Tuxton China, Libbey Glass, Rubbermaid, Dexter-Russel, Frymaster, InterMetro, Scotsman Ice, Manitowoc, Vollrath. Please visit our showroom our call us if we can be of service.

Great selection with affordable price points for anything you could need for a home or professional…read morekitchen. I've been two times in one week to pick up items for home and for work. Javier is polite, professional and very helpful. He is more than happy to help with any question and request. The store is clean and organized with aisles of pots, pans, small wares, dishware and equipment. The only thing you won't find here is disposables - cups, plates, containers, etc. If you've been to Chef Store, Restaurant Depot, Fadel's and the like then believe me when I say this is the best service you'll get in a cooking supply store in the Charlotte area.

Poor customer service. They sold us a meat grinder knowing it wouldn't work and refused to refund…read moreour money. Be careful when buying products from here.