I've been coming here and It's definitely the place to go for watch repair. Owner is amazing and so…read moregenerous and very economical. You won't regret it.

The worse customer service I've ever heard on the phone. Supper rude. When i kept talking about my…read morewatch and didn't hear anything on the other end because of cellular connection, once she connected back, she started to go on a complete rant about how i don't let her speak and with horrible attitude. Once i showed her a picture of my watch that needed work and parts replaced she started to degrade the watches condition with her CUBAN GUAPERÍA. This is truly a disgrace to the hard working respectful Hispanics that come here to prosper. It really taints the Hispanic tradition. At the end she said that i should go somewhere else that she doesn't want to work on my watch again with GUAPERIA. I highly suggest avoiding this place. This is my latest review and i wish it would've been better.

Looked for a last minute shop to resize some watches. J Jewelers helped me and I was able to get it…read moredone for a phenomenal price! Great service and very personable

Very happy and satisfy. I known them for over 10 the best place. They treat you like family with…read morethe best prices. Excellent quality, regret it.

I was in search for a place to clean and polish my jewelry (David Yurman pieces). This location…read moreshowed as being one. Although it wasn't what I was looking for, I am so happy I did!!! Yolanda did a GREAT JOB!!! I highly recommend this jewelry store. Thank you very much!!!!

In April 2010 I purchased a two-ring set from this business in anticipation of my wedding which was…read moreto take place the next month. One of the rings was in stock and was fully paid for. The second ring had to be ordered, and I placed a deposit on the payment of the second ring. The rings were marketed and sold as a set. I would not have bought either of the rings in the set individually, and purchased the two rings only because they were sold as and intended to be worn as a set. At the time of the purchase, the company represented that it would attempt to have the second ring available by the date of the wedding, i.e. approximately a month and a half after the April purchase date. The wedding came and went without the second ring. Despite my repeated requests as to the status of the ring and the company's repeated representations that the second ring's arrival was imminent, the second ring never came in. Frustrated by the months-long delay, in July I requested a refund of the deposit on the second ring, which was provided and, because it was intended to be worn and was sold as a two-piece set, also requested to return the first ring for a full and complete refund. Despite discussions with the sales associate and in-store manager, my request for a refund on the first ring was refused. The sales associate denied that the rings were sold as a set and, indeed, accused my wife of lying as to this issue. At the time that I requested to return the first ring by virtue of the company's failure to provide the second ring, it was revealed by the company for the first time that international orders of this nature often take months to be fulfilled. The months-long process of obtaining such jewelry items was never disclosed to me at the time of purchase in April nor at any point prior to the time that I requested a refund in July, and this information was in contradiction to the company's repeated statements that the second ring's arrival would be shortly forthcoming in a matter of days. Similarly, on that same date it was also revealed by the company that the ring manufacturer had sent two incorrect versions of the second ring and that these mistakes by the manufacturer had contributed to the unreasonable delay in the delivery of the second ring. The company never disclosed this fact to me at the numerous times that I called to request an update on the second ring's status; rather, it continually represented that the second ring's arrival was imminent. In sum, the company's statements as to the timeframe for the second ring's arrival were extremely misleading. Instead of being delivered in a matter of days, the second ring would realistically, at best, be delivered in a matter of months. If I knew that it was to take such a lengthy period of time after the wedding in order to receive the second ring of the set, I would have never bought the first ring of the set nor made a deposit for the second ring. After much pressure, the company at last took back the first ring and refunded the amount, but made sure to make the refund process as difficult and arduous as possible (it took me waiting in the store for over an hour for them to process the refund). My advice: AVOID!!!

Great service and fabulous owner. Very experienced I've been happy with all of the repairs and…read morejewelry that I have purchased from them. I highly recommend them.

Sergio Rick Christina and Alexis are amazing. have bought beautiful pieces from them and the…read morequality is excellent

If you are looking for a watch, jewelry or just need a battery for your watch - look no further. I…read morehave been coming here for years! They are so friendly and honest. Today I needed to adjust the band for my watch and they didn't even charge me! Always a great experience!

I always have a great experience at this jewlery store. Their personalized service and…read moreknowledgeable staff make a big difference. They go the extra mile to exceed the customers expectation. Highly recommend this business.

To begin with, they gave me a very low amount for my pawned gold and jewels. As a loyal customer,…read morewhen I contacted them to let them know I was going there to make make a last payment and take them, they told me they no longer had them when they switched ownership for which they didn't contact me. I should've sued.

I received exceptional service here. They have an amazing selection of jewelry and the knowledge to…read morehelp select the perfect one.

I can't say enough good things about this jeweler! I found this gem a little over a year ago…read morebecause I was looking for a jewelry store near my area to size my watch that was too big. . I left with a beautiful ring and a beautiful emerald pendant from there The craftsmanship is simply stunning! Whether it's a custom piece( I know because they were giving me amazing ideas for a locket. I'm interested in getting ) repairs, or selecting the perfect piece, their attention to detail is unmatched. They use high-quality materials, and you can tell they truly care about their work and their customers. If you're looking for a jeweler who is trustworthy, talented, and honest about their merchandise you guys should definitely come here. I attached the photo of some of the jewelry that I purchased from there. I want to say i I'm only posting the photo to show everyone here in Yelp some of the items that they carry. But the truth is, I've been dying to take photos of how my hand looks like eye Candy and have a reason for posting it somewhere..

I came to get a chain and anklet untangling and they were able to help me. Great customer service…read moreas well as beautiful quality jewelry! Thanks again Gavco . See you soon....

I bought a Cartier watch and I am very happy with the price and service. Ray and Gia is honest and…read moreamazing. I highly recommend them.

Chips had enough for food and some tech reasonably handy. Give you water too well optionalread more