Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.

Went for an oil change, after being there before, and just wanted to say that the service was…read moregreat, fast and professional. Noah went above and beyond to help me with my oil change. He is extremedy polite and friendly with a big smile on his face. He is the kind of employee that will keep me coming back!

Had my oil changed at Jiffy Lube Appleby Line yesterday. Noah provided efficient service and…read morefriendly and polite customer service. A pleasure to deal with!

Ok.......I was at the Harvester Location for an oil change. It was on a coupon at a great price…read more $48.97 ($54.34 tax in). There system that sends you a report is good. They suggested an air filter change as it was dirty. I said go ahead. Should have priced it first but that is my issue. Upon picking up the vehicle the total was now $171.29!! That means the air filter and labour to install was $102.61! I was a but shocked at the time but paid the bill. After researching online with prices I called them back to report my displeasure with the amount. They were not impressed and simply claimed that it was normal amount for what they did.

I took my car in for repair, they were fast, and very helpful…read more They walked me through what was wrong and even had a free loaner car for the day. The special touch was the thank you card, just made my day. Would highly recommend SWC Auto.

Brought a 2022 Honda Civic into Take 5 on April 22, 2022 at approximately 2pm for a simple oil…read morechange. Everything was going normal but it was taking a long time for them to wrap it up. I saw one of their "Technicans" take a huge orange mallet into the bay. Suddenly I start feeling pounding on the bottom of the car. When he came out I asked what he was hammering on. He claimed the bolts were rusted on my skid plate so they decided the proper course of action was to bend it out of the way and try to hammer it back into place. The skid plate is mangled. Huge dents and it doesn't line up correctly with the rest of the undercarriage. I brought the car back on Monday to show what their "technicans" did. Called back again today and the Manager had the audacity to ask what I expected from them. Of course I expect the part they damaged without authorization to be replaced. I've begun the process of filing a small claim. If you value your vehicle do not go to this shop!

From the owner: We know oil changes are important,so we strive to provide a fast,friendly experience that gets you…read moreback on the road without getting out of your car. While you're here,we will change your oil and filter,fill vital fluids,check your tire pressure and make your vehicle happy.

BEWARE!!!! These guys are crooks- they start off with a…read morereasonable estimate, then comes the upselling and other "Found" problems the day after the vehicle was promised. The final price is 2x the estimate! Go ANYWHERE else!

asked for an alignment but was told had to replace ball joints and more costing $3,900.00, very…read moredisapointed in the business!!!