This Jiffy Lube has become my go to spot for car maintenance because the team is always helpful, efficient, and friendly. I usually come here for my oil changes, and they have also helped me replace my windshield wipers quickly and easily. What I really appreciate is that sometimes I stop by for small things like checking my tire pressure or filling up the windshield washer fluid, and they are always happy to help. They have never charged me for those little services, which says a lot about how much they care about their customers. Everyone there always seems positive and ready to help, and they make the whole experience quick and stress free. It is really nice to have such a reliable place in the neighborhood. read more

Great customer service with a smile! Sergio filled my tires for me today and saved my life.

Came here when it opened, friendly staff, very quick service I was able to get an oil change and tire rotations. Got done less than 30 minutes. I asked them about the coupon, and they instantly were acknowledgeable about it. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Costa Mesa, California

First of all they never answer their phone. I called Corporate to find out what's up. Their reply? "We can't control our franchises". Obviously. Not friendly. The employees looked like they didn't want to be there. Neither did I. The place is a mess. Overpriced and understaffed. Things at Jiffy Lube dramatically changed in the last couple of years, not for the best. Good luck - I'll never be back. (Corporate- don't bother to respond... you had your chance). read more

Shoutout to the team here. I used to come years ago for oil changes, but hadn't been in a while. Called early this morning and spoke with Frankie about getting my son's Honda taken care of. He was super friendly and said come on over and they could take him immediately. My son was there and back home in no time. Said the whole team made him feel welcome and taken care of. Thank you Frankie and Victor- we'll definitely be back. read more

Frankie and the crew set me up! Great service. Pulled up, got my info, suggested what I needed and out the door in under 20 minutes. Very reasonable and I would definitely go back read more

Came in for an oil change with only 2 cars ahead. It took over 25 minutes to start the process. Not sure if they were short staffed but it took way longer than I thought especially with the "15 minute service" banner right above. The price of this location is insane I went to Valvoline last week for almost $30 less. If you value time and money you are better off going to Valvoline down the street. Guys seemed nice but the overall service was poor. read more

RJ and his crew are the best . Quickly and efficiently fixed my AC with Freon and gave me an oil change . Now I am comfortable with ice cold air again :) thank you read more

Michael, who assisted me couldn't make it clear what services were done at their location. He was giving attitude bc he was asked a couple of questions. The gentleman who helped me last time was the opposite. 2 visits at this location but very different experiences. read more

Poorly run. Inattentive staff. Go into west side costa mesa Valvoline for faster more efficient service with attentive, caring staff.

Always great and fast service, everyone is always very professional and kind!! Went in for an oil change and they made sure to answer all my questions, and even cleaned my windows while I waited. read more

These guys are simply the BEST! Always friendly, helpful and knowledgeable. Positive experience every single time. Thank you, Raymond F. and Franky D., for doing such a great job on my car! :) read more

Very pleased with today's visit. Christian was extremely helpful in answering all my questions and provided friendly customer service. This location is fantastic - thanks again to Christian and the team. read more

Barely do anything oil change right, hard sell for everything else and they aren't qualified to work with tires or anything else. Wiper blades double price, tire rotation caused road wobble. Wouldnt. read more

My oil change was fine but while the two workers on May 15th at 4:30pm were doing their thing they could be heard having a conversation. They were talking about one of their wives buying books but emphasized how he didn't want "that gay shit in his house" and to "keep that sin away from him" and the other laughing along adding "the blasphemy ". The two of them actively repeating "gay shit " at least 5 times in the matter of a few minutes while they were working just outside my car window. Say and think what you want, but do it when you're not in earshot of your paying customers, wearing your company uniform, and actively repeating it several times over and having a good laugh about it. You don't know who you're possibly offending and you're representing your company. If you identify with the LGBTQ+ community or are an ally, you should take your business elsewhere that isn't homophobic . I'm not coming back. read more

Had a great experience here. RJ was so kind, helpful, knowledgeable, and quick. Was very impressed with the customer service and will definitely be returning. Thank you! read more

They forgot to properly reattach the splash guard underneath the engine, and it ended up in the middle of the street a day later, after the oil change, I had to basically pay for somebody to for a new splash screen cover and have them install it of about 300 bucks. read more

Stopped by this Jiffy Lube location on a whim and I was immediately greeted and taken care of. I don't know much about cars so everything was explained in details I could understand. Everything was super quick and everyone was extremely nice!! Will definitely be coming back read more

Christian came over with a smile and introduced himself. Right away I knew I was in the right hands. He calmly walked me through all my car issues and we were able to solve everything that day. I am absolutely coming back because of Christians service. This individual carries himself like a business owner and I am proud to call myself a customer of this franchise. THANKS CHRISTIAN!! read more

I went into Jiffy Lube two days ago and still remember my experience because it was so great. They are very professional and nice and quick!

Tell the franchisee to stop ripping off people! These creeps prey on women and jack-up the prices. In my case, they charged me for their 'premium' oil when I never requested, nor wanted/needed it. They are total SCUM. read more

Chris and Paul are awesome! I came in today for an oil change and filter, which included a thorough inspection of my tires and all underneath my car. They both are very attentive and listened to my concerns with patience and positivity, and got the job done quickly and perfectly. They answered all of my questions and reassured me that my car is in tip top shape. I was in and out within a half hour :)) highly recommended- a great value for the price. read more

Jiffy Lube Oil Change - Chris the man. - Auto Repair Near Me - Costa Mesa, California

James and the rest of the team at this location were top tier. They noticed 3 out of 4 screws were missing from my skid plate which was very likely as a result of poor service from a Jiffy Lube at a different location (Carlsbad). They were courteous, fast, and professional through the entire visit, I would highly recommend this specific location again. read more

Very friendly and polite employees! Explained everything to me thoroughly and I appreciate the work they do. They were even able to replace my break lights which I wasn't sure I could do here! read more

It was my first time here. I needed an oil change quick. I called before coming here just to see what the wait line looks like. They said, "No appointments. It's a first come first serve." A guy that answered the phone said it wasn't busy so I gave it a shot. As soon as I arrived, I drove right in! A guy name Cole did my service . The best part was that it only took 15 mins! I'm very impressed! I highly recommend this place! Now I see why it has high ratings (4.7 stars)! You guys rock! Thank you! read more

I came in to get a quick oil change and manny was superb and excellent in the way he handled my inquiry along with an amazing attitude! Will come again, the value of my time was greatly utilized due to an amazing team read more

The workers here are seriously some of the most attentive and professional workers I have experienced. As a woman that doesn't know anything about cars, it's stressful finding mechanics that take the time to explain the work they are doing and don't try to rip you off. The workers here spend the extra time and go the extra mile to make sure you leave feeling confident about their work. I came here for an oil change and the mechanic let me know that I had a coolant leak. He fixed the hose for me and I was on my way out of here in less than 15 minutes. Thank you so much!! read more

RJ was amazing live this spot. Great service always and RJ made it super easy and quick.

Great place. Super professional and pleasant. Made my experience of oil change very easy and pleasant! Highly recommend this place

My car always acts a little funny whenever I am due for an oil change so when it started acting up this past weekend, I knew it was time to change it asap since I would be commuting a lot that upcoming week for work. Since my regular place is temporarily closed, I had to find somewhere new to go nearby. I called about six different places for an estimate on an oil change and three of them told me they were too busy and the other three of them told me that they were free and to come by. When I showed up to each place, I got the same reply: "A ton of people showed up just before you and we can't fit you in afterall". I literally felt hopeless. By this time, it was around 5:30pm and I decided to make one final call to Jiffy Lube. When the man on the phone told me that they had no one in line, I rushed there and got there within 5 minutes. Thankfully, he was right and as soon as I pulled up, they began helping me. They were so nice here and very helpful. They didn't treat me like a loser who doesn't know anything, which is so common when a woman visits any car repair shop. They even let me use a coupon from Yelp to make my total lower. I ended up paying $77 and within a few minutes, I was back on the road. I normally get really nervous going to new places as a woman because some employees just are rude but I felt very comfortable here. Respectful, kind, and efficient workers are here and I really appreciate their help! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Costa Mesa, California

this jiffy lube was amazing! I was in a bind and christian and james were a huge help to me. would definitely recommend to anyone in the area :) read more

Came to this location last week for an oil change. Alyjai had the absolute best customer service I've ever experienced. She is hands down is your best associate and honestly needs to be looked at for a management position because wow is all I can say. The whole team was amazing but she definitely was my main point of contact. I will be going to this location from now on for all of my services. read more

I'm doing oil change only here no others location for this company because only this is the best and professional mechanics here. Realy appreciate the service quality and value! Additional thank you for RJ and Cole who makes all this process smooth and no issues ever for all my cars I do here. Thank you all guys! read more

Jiffy Lube Oil Change - Jiffy Lube - Auto Repair Near Me - Costa Mesa, California

My 2012 Kia Optima hasn't been pushing out cold air for a few years and I just haven't taken it in to see what the issue is. Finally decided to start making some calls to local shops, and was given all sorts of high quotes/different answers from people. When I called Jiffy Lube on 17th St and spoke with Eric, I knew this was the place to bring my car. They were able to quickly/successfully fix my AC for a way lower price than all other shops. I greatly appreciated Eric and his team's honesty + the insight/advice they provided during my visit. This is the only shop I'll go to going forward. read more

I am Deaf and I show them the note I would like to have car oil change. 3 men are not really helpful. Even shop garage empty. For example I show my iPhone note saying I would like to have car oil change he talked I said I don't hear. Pls write a note or use their phones. He got other man come and don't know what to do or say two got third man to my car I show oil change note they talked to each other they seems uncomfortable I said on my note that's ok I will go to other shop. They nodded like getting rid of me THIS IS NOT DEAF FRIENDLY. their loss! No stars granted ‍ read more

So many businesses are having challenges training their young employees in great customer service. Whatever they're doing at Jiffy Lube is WORKING! I was floored by the service I received from Emari and RJ and Eric during my oil change. Together they are a well-oiled machine (pun intended) - efficiency and quality control at its best. But they were also incredibly communicative and friendly with me and the other customers I saw them interacting with. I've been a Jiffy Lube customer for years but today truly cemented by loyalty. read more

Superb, polite, nonpushy, service with a smile and water to boot!! Drove in, relaxed in my car, Alyjai V helped me, brought me a cup of water, and explained the whole process to me. I paid, drove out, and felt like I hit the lottery of oil changes!! read more

James and RJ are the boys. High quality customer service. Definitely making this my go-to spot for oil changes.

I've visited countless Jiffy Lube locations over the years, but none compare to this one. Even though I live 30 minutes away, I continue to come here for all my regular oil changes. Their 30-minute guarantee is consistently met--in fact, I'm often in and out in just 20 minutes. They always honor my coupons, and their service never fails to impress. Another plus: there's a Fast5Express car wash nearby, making it easy to knock out an oil change and a car wash in one convenient trip. read more

Came to this Jiffy Lube specifically because it had good reviews, and unfortunately I didn't have a great experience. I arrived around 10:30 on a Sunday for an oil change and it wasn't too busy, there were 2 other cars there. We had to wait a little while as they began working on the cars that came after us (which was kind of odd, but no biggie as we weren't in a hurry). When they began the service on my car, the gentleman who was assisting us was on the phone the entire time, I think he was trying to help another customer which again isn't a huge deal, but he hurried through the entire process and didn't even check the mileage on my car, just asked the approximate. The price for my oil change was never discussed, I was charged $115 for a full synthetic oil change. Is this the norm? Seems to be up-charged a bit, but I was unable to check as to why this was as I did not receive a receipt. When I asked for it, he said it would be emailed to me (it's been 24 hours and still nothing). He had me write my contact info on a blank piece of paper so not sure about that... I also didn't get a sticker for my window as the gentleman stated he was unable to print it. Overall it wasn't a great experience and I won't be returning to this location. read more