Doctor is very afraid of being sued....at the first appointment.
After dealing with another doctor, I decided to persevere and prove what was happening with my uterus. I had an idea but...well, I wanted confirmation and resolution.
I chose Jill. I spoke to others, read her ratings, and did all the work we consumers are supposed to perform. I was told I would "like her". I prefer effective efficiency over liking someone when business or medicine is involved. Made an appointment and let the adventure begin.
After the nurse did the usual "tell me about yourself', the doctor arrived. She was nervous and her first words spoke of her fear that I planned to sue. Huh? We just met.
My husband was present in the room by my request (as always). I wanted a witness to the appointment. We watched as Jill engaged in poor hygienic practices by taking gloves, dropping them on the desk (which was covered by various items including a keyboard), touching them to her hair and more.
We spoke, she advised me of how I stated I hated "gravity" and confirmed what I said to the nurse was conveyed to the doctor. I do dislike second-hand conversations.
Finally, the exam began. Jill's body language was quite telling. Suddenly, she shot back on her stool and her body, basically, impacted with the wall behind her. "You have a polyp"!!!!! She continued with "that's why you are bleeding".
Well, freaking duh! If only someone had listened or asked questions. Instead they jumped to conclusions like mad kangaroos.
Next, I am advised I can have it removed in the office, right then and there. Perfect! Jill does her work, doesn't get it all and advises me we can do the rest "right here in the office as it will be easier and cheaper". Again, perfect!
Three days later I am advised my hitchhiker is benign. Plans are changed and I will need to go to the hospital, be put to sleep and not to worry...the anesthesiologist will keep me SAFE!
Meanwhile, I had news for Jill. Did anyone want to listen? No! Instead, again, it was repeated calls from scheduling to make an appointment for SURGERY!
Bottom line...if Kaiser staff is unwilling or unable to listen, they will remain ignorant of their (now former) patients.
As for my outcome....it would be telling and I refuse to advise former doctors of my current condition. I tried discussing the issues with Kaiser, directly, only to be given the runaround. read more